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Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Experienced Customer service with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

Reliable Store Supervisor with 6 years of experience managing shipping, receiving and inventory operations and over 6 years of experience as Sales & Marketing Executive. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

To develop into a successful person in my profession, to work in an environment which offers tremendous scope for learning, where the people are dedicated to the long-term growth and the development of the organization and I can contribute to the best of my Capabilities. Strength Hard working, target oriented, confident. Academic/professional qualification Higher Secondary (10 +2) Passed from CBSE Board of Delhi, year 2009 – 11 B.Com(p) from DELHI UNIVERSITY in 2016. Computer proficiency Basic knowledge
Ms-office (Ms-word, excel, access, PowerPoint) Internet Explorer. Experience Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Highly skilled, result driven, and motivated IT Professional with extensive experience within the desktop support , VIP supports with hand on experience on Video Conferencing. Skilled in collaborating effectively with vendors, customers and staff on all organizational levels to reliably deliver solutions that meet business and technical requirements.

Results-oriented software engineering professional with expertise in building secure applications. Excellent team player with positive attitude. Experience in building softwares based on event driven architecture and microservices.

Highly experienced in risk, controls, and compliance management for global clients, I have supported operational risk, audit issue remediation, compliance testing, and policy updates. I foster a risk-aware culture and contribute to internal forums, while ensuring adherence to regulatory guidelines.

Software professional, with 6 years of work experience. Currently working as RPA Developer with UI Path. Working in different roles like Trainee, Self-Learning & POC Team, One-man automation team and Trainer, helped me shape my career and gain technical skills. I’ve gained domain knowledge in the areas like Designing, Production and after-market of appliances.

Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a proficient management.

Resourceful Project Manager with 1 year of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. And Overall 11 yrs. of experience in Verification and Validation of Real-Time Embedded safety critical related various systems in Avionics and Automotive. (Unit, SSIT, HSIT) And also worked in Manual Testing, Automation Testing using Selenium with Python, Python test scripts in various testing methods and also in Manual Backend testing.
Monitors projects by adhering to production schedule and budget, managing team, identifying problems and providing targeted solutions.
Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Seasoned engineer experienced developing applications, databases and digital marketing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.

A highly skilled and accomplished professional with over 10 years of experience in cloud computing (AWS and GCP), Linux administration, and Project management.
infrastructure administrationExpertise includes Cloud Computing ,Technical Project Management, High Availability, Python scripting,DevOps and Infra-Administration. Proven track record in successfully delivering complex projects, providing technical consultancy, and ensuring customer satisfaction.
Strong leadership qualities with experience in team management and onsite support. Committed to delivering high-quality results and driving technological advancements. Seeking a position in technology leadership or support in the Delhi/National Capital Region IT industry.

Summary:

  Over 10+ years of experience in Cloud Computing (AWS & GCP), Linux Administration, and Project Management.
  Proficient in installation, configuration, and troubleshooting of various technologies, including Cloud Computing, Linux administration, and Contact Center Solutions.
  Skilled in managing cloud services, database administration, and unified communication/contact center solutions.
  Successfully led domestic and international projects, ensuring end-to-end delivery and resolving customer escalations.
  Proven expertise in providing product demos, proof-of-concepts, and training to domestic and international clients.
  Deployed and maintained AWS cloud-based production systems with a focus on availability, performance, scalability, and security.
  Experienced in Python scripting for automating business functions and increasing productivity.
  Strong adherence to procedures, change management best practices, and disaster recovery measures.
  Accomplished in incorporating additional security requirements into project delivery procedures for secure project delivery.
  Ensured high availability through multistage recovery and general availability for product releases.
  Excellent communication, problem-solving, and analytical skills.


Notable Accomplishments Across The Career

  Acknowledged with Annual Excellence Award for managing the complex International’s setup for Zanaco Bank
  Received RnR for customer’s appreciations: such as OLA, WNS, Spinny, Upgrad & Airtel Process
  Appreciated for conducting the successful POC for ING Vysya and Shriwijya Airline
  Ranked 1st in Robotics at Intercollegiate level



Versatile Content Developer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 11+ year history of superior performance in remote environments.


Experienced Product Manager with 9+ years in Information Technology and Services. Techno-functional background in logistics, e-commerce, and retail domains. Proficient in Agile methodology, product roadmap creation, execution and management. Strong liaison between business and technical teams. Industry exposure in Logistics, Retail, Supply Chain, and Warehousing. Creative and design-minded thinking in approach, focused on delivering visually appealing and user-centric solutions.

Experienced scrum master with a keen ability to understand and build complex systems. I focus relentlessly on removing impediments from teams and delivering customer-centric products and features. Eager to lead and collaborate .

Strong leader and problem-solver dedicated to streamlining operations to decrease Issues in Quality Repair and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking well-known for creating positive workplace culture and high-performing teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Forward-thinking professional offering more than 2.5 years of experience working in fast-paced environments. Expertise in planning, developing and maintaining Web Applications.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Well-qualified HR personnel with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Results-driven Senior Executive with over 28 years of experience in the Pharmaceuticals industry, specializing in sales and business development. Seeking a challenging leadership position where I can leverage my extensive industry knowledge, strategic thinking, and proven track record to drive growth, enhance market presence, and exceed business objectives. Committed to representing the company with integrity, building strong relationships with stakeholders, and fostering a high-performance culture. Ready to contribute my executive leadership skills to propel an organization to new heights of success. Summary: Highly accomplished Senior Executive with 29+ years of decisive leadership experience in renowned organizations within the Pharmaceuticals industry. Recognized for successfully representing companies with customers and business partners across diverse regions. Demonstrates expertise in Cardiovascular Products, Super Specialty Products, Oncology Products, Life Saving Drugs, Antibiotics, Gastro Products, and OTC Products. Proven track record of driving business operations, consistently achieving year-on-year growth in revenue targets. Well-regarded as an innovative thinker, strategic planner, and sales management expert with a focus on top and bottom-line growth. Offers deep product knowledge, understanding of market dynamics, and a history of operating across West Bengal, North Eastern States, Bihar, Orissa, Eastern U.P, and Mumbai. Highly organized and self-motivated, with a demonstrated ability to pursue personal and corporate goals with creativity and initiative. Include the below points where ever applicable Strategic Planning Conceptualizing & implementing long-term strategic business plans in tune with market trend, competitive scenario, macro business opportunities and channel readiness. Conducting business strategy planning & analysis for assessment of revenue potential & opportunities so as to tap new business sources to achieve planned targets. Business Development/ Key Account Management Identifying and networking with prospective clients; generating business from existing accounts and achieving profitability and increased sales growth. Analyzing marketing trends and tracking competitors’ activities and providing valuable inputs for product enhancement and fine-tuning sales & marketing strategies. Initiating and developing relationships with key decision makers in corporate for business development. Product Promotions/Launches/ Brand Management Organizing and conducting Medical Educational Programs, Seminars and Conferences for the Doctors. Conceptualizing & implementing promotional activities such as selection / targeting the KOL’s (Key Opinion Leaders in the field and organizing CME’s) as a part of market development and brand building effort. Relationship Management Building and strengthening relationships with key accounts, medical fraternity, opinion leaders thereby ensuring high customer satisfaction by providing them with complete product support. Facilitating close co-ordination with the Medical Representatives, Product Managers, ASM and Regional Head, ensuring smooth and profitable operations. Team Management Leading, mentoring & monitoring the performance of the team to ensure efficiency in business operations, achievement of individual & group targets. Creating an environment that sustains and encourages high performance; motivating teams in optimizing their contribution levels.

Goal-oriented Training manager with distinguished experience in Broking industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Well-qualified Full Stack Developer familiar with wide range of programming utilities and languages. Knowledgeable of backend and frontend development requirements. Handles any part of process with ease. Collaborative team player with excellent technical abilities offering broad experience in HR and talent management product.

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Experienced Associate Category Manager a proven track record of driving sales growth and category optimisation. Skilled in market research and analysis, category merchandising, and cross-functional collaboration. Excellent communication and teamwork skills, with a customer-centric mindset and attention to detail. Bachelor's degree in business administration or a related eld, with several years of relevant experience.

Experienced Senior HR professional with expertise in BGV, benefits administration, and HR analytics. Skilled at ensuring compliance, optimizing employee benefits, and leveraging data-driven insights to improve HR processes and workforce efficiency. Recognized for strong stakeholder management and delivering employee-centric solutions.

Wordsmith with a flair for captivating content. SEO-savvy and deadline-driven, I weave words that work wonders. Adept at research, adaptable in style, and a pro at collaboration. Crafting compelling copy that ignites organic traffic and sparks business success. Seeking an opportunity to make words dance for a dynamic content/copy-writing team in India. Let's tell stories that leave a lasting impression!

BBA-Gian Jyoti Institute of Management & Technology,Mohali
Designation: Senior Process Executive
Experience :48 Months
I'm a quick learner with an impressive hand on knowledge base SAP CRM the entire spectrum of utilities a Successful Customer Counsellor with extensive analytical experience of investigating and remediating customer queries, also knowledge of MS Office/ office 365.

INTER-PERSONAL SKILLS: Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Strong desire and ability to serve customers and solve problems Detail oriented with the ability to manage multiple tasks Simultaneously .Flexible and adaptable, able to change and alter according to changes in projects or business environment Excellent verbal, written and presentation skills; ability to communicate down, across and up within the organization Well-organized, detail-oriented, and able to handle a fast-paced work environment work ethics.

Results-driven Brand Manager develops and implements successful marketing plans and brand strategies. Utilizes customer insights to develop creative strategies that drive customer loyalty and brand recognition. Dedicated ecommerce professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Personable Office Administrator with six years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

My experience in mortgages from Credit Appraisal to Marketing makes me an expert in Home Loan and Loan Against Property.
My robust relationship with channel partners i.e. DSAs was possible with my regular engagement and solution providing attitude. Increasing their distribution could further add to mutual business development.
Along with business a close relationship with my peers has also helped my personal growth in the organisation.

Hi there! I’m a Technical Support Engineer at Salesforce, passionate about helping businesses revolutionize their customer service with innovative tools like Einstein Bot, Copilot, and Agentforce. My mission? To ensure businesses thrive by seamlessly integrating AI-powered technologies that drive efficiency and deliver outstanding customer experiences.

🔧 Here’s How I Help:
- I solve complex challenges, providing technical expertise for Salesforce's advanced AI and automation products.
- Partnering with diverse teams, I craft personalized and scalable solutions for every unique business need.
- I empower clients by simplifying the complex—helping them embrace AI to supercharge productivity and delight their customers.

💡 Why I Love What I Do:
There’s nothing more fulfilling than seeing businesses transform through conversational AI and smart workflows. Being part of their journey to redefine customer service with Salesforce solutions keeps me inspired every day!

📈 My Superpowers:
- Bringing AI & machine learning to life in CRM.
- Digging deep to troubleshoot and resolve technical issues with precision.
- Driving customer success with tailored solutions and insights.
- Collaborating on product improvements that truly make a difference.

Let’s connect if you share my enthusiasm for shaping the future of customer service or if you're curious about how Salesforce’s automation and AI can elevate your business. 🚀


 Experienced Associate Engineer with expertise in gear design at Eaton. Proficient in CAD software and engineering tools, delivering innovative solutions that meet industry standards and customer requirements. Strong grasp of mechanical principles, ensuring high-quality designs with meticulous attention to detail. Collaborative team player skilled in cross-functional coordination to achieve project goals. Committed to continuous learning and staying abreast of advancements in gear design. Seeking new challenges to drive success in a dynamic organization. 

To get a position in the company where I can serve best of me with my experience and knowledge to achieve my career goals. Motivated: Self- Starter, Go-Getter, and a team player with an aptitude for solving new task quickly. Balanced Personality: Applicability and practical approach in critical situation and committed to Self-Improvement and to the Organization or Institution. Performance-oriented Sales Leader offering exceptional record of achievement over-11 on year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

To work in an organization offering high degree of challenge, responsibility and decision- making power where I can use my skills and experience to achieve the organizational goals. SSTTRREENNGGTTHHSS:: Organized and well structured at work. Independent and self-motivated. Honest, sincere and hard worker. Good Communication Skills PROFESSIONAL SUMMARY Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Meticulous [Job Title] maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.

Over 8 years of experience in Client training, Billable activities, training in-house resources and Customer support, with a strong focus on Documentation, Presentations, and Demos. Proven ability to collaborate effectively and adapt to diverse client needs while elucidating solutions.
Intent: Seeking new roles and opportunities which will utilize my skills, eventually contributing to both – the organization and myself together.

  Master Data Specialist with 4 years of experience in supplier data handling, supplier master data management, bank master management, and supplier Ariba enablement Experiences on the creation of Ariba templates, supplier integration to SAP, and supplier review and registration approval in Ariba Extensive experience in migration, implementation, registration review, defect analysis, and fixing.  

Experienced Process Developer with 4.5+ years successfully overseeing various functions with methodical and thorough approach. Focused on creating logically-written processes and procedures. Practiced and competent in data collection and reporting. Also, SQL development professional with strong verbal and written communication skills and solid analytical skills for writing relational database solutions for businesses.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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