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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Experienced management consultant with over 10 years combined expertise in information systems audit, internal audit, accounting, and financial management. Skilled in leading information technology audits, evaluating controls, and providing recommendations for improvement. Work history includes 9 years of Big 4 consulting experience in the government public sector as a United States federal government contractor.

    With over 11 years of IT industry experience, I am currently working as an  IT Product Owner at Nokia , where I lead the vision, planning, and delivery of IT management tools.    I hold the  PMP, PMI-ACP, PSPO-I and CSM  credentials, which demonstrate my expertise in project management, agile methodologies, and scrum practices.    I had previously worked on AI-powered voice assistant projects and NLU platform tools.    As an IT Product Owner, I manage and prioritize the product backlog, work with key stakeholders across the organization, and facilitate scrum events. I also mentor and coach the team on agile principles and help them transition to agile.    I have successfully executed, monitored, and controlled multiple projects, involving budgeting, resourcing, vendor management, contract negotiations, and end-to-end project activities.    I have a  strong leadership quality, effective communication and interpersonal skills , and a passion for delivering innovative and user-centric solutions.  

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Passionate about people, tech and fast-paced work environment.

Administrativa con más de 17 años de experiencia en gestión, atención al cliente y soporte a equipos comerciales en entornos corporativos. Perfil organizado, fiable y orientado al detalle, con visión práctica del negocio. Formación en comunicación y marketing que facilita la adaptación a entornos creativos y digitales.

Cozinheira, com muita determinação em realizarMelhor no ambiente de trabalho e na experiência gastronómica do cliente.

Senior Trading Executive & Founding Partner with 30+ years of leadership in the global derivatives arena. An entrepreneurial founder who successfully launched and scaled two proprietary trading firms (Roca Markets and Arbitrage Specialist Investments). Deep expertise in European Fixed Income, index options, and crypto derivatives (Deribit). Expert at navigating high-volatility regimes and transitioning businesses from automated high-frequency models to sophisticated strategic trading. Multilingual LSE graduate with a proven record of establishing non-profit organizations and leading large-scale community initiatives.

I am often described by peers as a creative mind with a keen eye for detail and the state of the art technologies. My career interests have included a broad range of fields and thus, I am bringing diverse skills and perspectives to an organization. I am committed to nurturing AI's role in delivering insights that empower smarter decision-making and building solutions that enhance business outcomes and always serve real-world needs. My vision for AI is rooted in balance; a balance that considers innovation's power and ethical responsibility's importance.

Pragmatic Mechanical/Industrial Engineer professional with solid international experience in leadership roles, interfacing with global senior management, Engineering teams, facilities operations, quality teams, customers, and compliance authorities.
University teacher and certified professional trainer - Mechanical/Industrial Engineering.
Empathic, collaborative, attentive to detail and dedicated to building teams of motivated individuals.

More than 25 years experience in working in SAP always with passion.
That is my identity affirmation always focusing in the client needs and satisfaction.

My strongest skill is to find a solution, no matter how complex the problem is.

I have strongest experience in debugging, productive urgent fixes (dev/test/transport to productive), as also in support tasks/upgrade code adaptation, to make sure that, in the end, the business process runs smoothly.

I am passionate about working in SAP, and when I am working I dress the shirt of the client, as being one more in the company.

I can easily adapt to new situations and technologies, and if there is an urgent situation, remotely I work til late until a solution is found.

tJ J N
Web Editor
Quality-driven Editor with superior attention to detail and meet stringent deadlines. Superior proficiency in writing guidelines and captions. Hardworking News Editor bringing 2 years of experience pitching, developing and writing stories. Poised leader with proven strengths in directing reporters, designers and production staff to create cohesive and successful publication. Resourceful editor, strategic planner and decisive leader with outstanding people skills to motivate diverse group of staff. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Store Supervisor
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Receptionist
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Estudante de Web development e de programação de computadores, com ótimo desempenho académico e grande disposição para a aprendizagem contínua. Capaz de oferecer um serviço de qualidade através de conhecimentos práticos e boas habilidades interpessoais, visando o desenvolvimento profissional.

Dynamic leader in Digital Transformation with a proven track record in strategic SEO initiatives that enhance brand visibility and market expansion. I specialize in AI, data analytics, and digital marketing to improve customer engagement. My leadership extends across teams, driving business goals and innovation. I am committed to continuous learning, with advanced certifications in SEO, AI, CRM, and No-code Automation workflows.


  Results-oriented professional with extensive experience in call center customer service and sales, coupled with a strong background in administrative tasks. Proven track record of delivering exceptional customer experiences and exceeding sales targets in fast-paced environments. Skilled in effectively managing administrative duties, such as data entry, documentation, and scheduling. Adept at multitasking and problem-solving, with a strong commitment to accuracy and efficiency. Seeking to leverage these skills and experiences to contribute positively to a dynamic team in a customer-centric organization


Resourceful Account Manager with +10 years experience in managing client accounts with excellent clients oversight, issue resolution and relationship-building expertise. Experienced in B2B, B2C and partner development

Isabel Milheiro, born in Praia de Mira (Coimbra) and raised in Aveiro until 20. Living and working in Porto. 20 years (1998 to 2019) working experience as Assistant Merchandise Manager at Li & Fung (Portugal), managing several international clients who buy Clothing and Footwear in Portugal and establishing connections with Portuguese suppliers. Previous working for 11 years at C&A International, also engaged in their purchases in Portugal and three years at C&A Portugal, on the selling side (Stores), as Department Manager, responsible for the product and the teams. Highly interested in another working Translation and Interpretation. Bachelor's degree in Translation completed in July 2021. Now finalizing Master's in Translation and Language Services at Porto University (FLUP); Internship in Health Sciences translation performed from February till June 2023. Post-graduate technical translation degree obtained at ISCAP/Porto in July 2019. I seek a new future grounded on my experience and expertise and am confident about a new path for personal and professional fulfilment.

Highly motivated and results-oriented OTT Product Manager in the media and entertainment industry leading the definition, development, and launch of successful streaming products. Possesses a strong blend of strategic thinking, technical knowledge, and user-centric design expertise to deliver innovative OTT solutions that drive user engagement and business growth. Proven ability to:

  Develop and execute product strategy: Lead the creation of product roadmaps, manage backlogs, and prioritize development activities to ensure optimal product delivery.
  Procurement and vendor management: Identify technology needs, negotiate contracts, and manage relationships with key technology vendors to ensure cost-effective solutions.
  Communication and leadership: Clearly communicate product vision and strategy to internal and external stakeholders, and drive team collaboration towards achieving product goals.


 Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. 

With a diverse background spanning across various sectors, I bring good experience in leadership, operational excellence, customer service, and sales. My journey has seen me excel in roles ranging from managing and mentoring teams of specialists to overseeing bank payment integrations and resolving complex issues. I have honed my skills in training, coaching, and monitoring agent performance while simultaneously providing excellent customer service and driving sales in the banking sector. Additionally, my expertise extends to travel services planning and sales, where I have demonstrated ability to understand client needs and deliver tailored solutions. Throughout my career, I have remained committed to upholding highest standards of professionalism, integrity, and customer satisfaction.

Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.

Eager to work in projects that can help me grow both as a person and as an engineer.

SysAdmin/DevOps and now a Junior Cyber Security engineer ready to expand my toolkit and provide help to others

A business executive with expertise in leading multi-unit business operations within a versatile corporate environment. A highly resourceful and results-driven leader with a proven track record in executive and senior management positions. Demonstrated proficiency in administration, project and organizational management, international sales, customer relations, marketing, and enterprise development. Possesses efficient and versatile skills with a proven ability to lead, innovate, and motivate teams, results-driven multilingual professional with 12+ years of experience, cultivating strategic partnerships, and building high-performing teams while consistently surpassing revenue goals and maximizing customer satisfaction. Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach.

Seeking a quality environment, where my knowledge can be shared and enriched. Looking for a challenging opportunity where I can improve myself and work to my full potential to meet the guest's expectations and organization's needs.

Je suis prêt à relever tous les défis, je dispose d’un véhicule personnel et je donne toujours le meilleur de moi-même.
Doué d'un excellent relationnel et d'une bonne résistance physique, je cherche un poste de serveur. Attentif et souriant, j'ai naturellement le sens de l'accueil et j'apporterai à vos clients ce petit plus qui leur donnera envie de revenir. Motorisé, je suis disponible dès à présent, y compris en soirée et le week-end.

Profissional adaptável e resiliente, com habilidades comprovadas em negociação e resolução de conflitos. Foco na liderança de equipas multifuncionais, na implementação de estratégias empresariais e na gestão de orçamentos.

I’m a motivated professional who thrives in fast-paced environments and adapts quickly to new challenges. I enjoy working with teams, solving problems, and finding practical ways to keep projects on track. My experience has taught me the value of clear communication, staying calm under pressure, and supporting colleagues to achieve shared goals. I’m committed not just to results, but to creating a positive and collaborative work environment where everyone can succeed.

Seasoned senior leader with over 20 years of experience, dedicated to merging business acumen with data and AI solutions while championing Responsible AI practices. Proficient in guiding multidisciplinary teams to deliver end-to-end data and AI products across diverse industries and continents. Holds a PhD in AI and an MBA, adept at bridging technical complexities with strategic business imperatives to drive tangible value. Additionally, offer remote advisory and consulting services to optimize data strategies and implement responsible AI practices for organizations worldwide.

I’m a business consultant with 30 years of professional experience in the implementation, management, product management and sales of large solutions in several industries with a special focus on the aeronautic industry, health business, and telecommunications.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Profissional jovem, motivado e resiliente, com experiência em ambiente industrial, controlo de qualidade e trabalho técnico manual. Habituado a cumprir procedimentos rigorosos, normas de segurança e padrões de qualidade elevados. Destaco-me pela atenção ao detalhe, capacidade de aprendizagem rápida e bom trabalho em equipa. Procuro integrar a Ryanair como Aircraft Trimmer, com forte motivação para aprender e evoluir na área da aviação.

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Adept at managing cross-functional teams and launching innovative consumer-facing products. Proven track record in driving product vision, optimizing user experience, and delivering measurable results. Currently pursuing an Executive Master in Digital Transformation at ESSEC Business School.

 14 Years of experience in PeopleSoft Financials Application as a Techno Functional Consultant. Worked in PeopleSoft Implementation, development, Support and Upgrade Projects successfully with high level of customer satisfaction. Interacted with customer directly and involved in Requirement gathering, Fit-gap analysis, Estimation,Functional Design/Technical Design preparation, Build and UAT support. Guided the team members for Design and Solution. Developed Re-usable tools and provided innovation solutions for clients which resulted in cost savings. Have sound functional knowledge in PeopleSoft Financials Module such as in Purchasing, Accounts Payable, General ledger, Asset Management and Lease Modules. Sound Technical Knowledge in People Code, Integration Broker, Application Package, Application Engine, Component Interfaces, Excel to CI, File Layout, Approval Workflow Engine, PS Query, SQL and BI publisher Reports. 

Professional Summary
Dynamic and supportive manager with a proven track record in team leadership, motivation, and customer relations. Demonstrates strong decision-making skills and sound judgment that consistently enhance organizational success. Known for a strategic approach to solving complex problems and a capacity to foster significant client relationships. Proficient in navigating high-stakes environments to deliver positive outcomes.
Personal Interests
Passionate about landscape photography, exploring new places, and environmental sustainability. Actively engaged in mental health advocacy and committed to promoting well-being in personal and professional spheres.

Client-focused and with 6 years of experience in pharmaceutical industry, I´ve learned to work under pressure and to adapt to new situations and challenges, achieving goals through consistent and organized practices, to best enhance the organizational brands.
Exposure to a dynamic and challenging corporate environment, with a focus on continuous learning has led me to develop essential skills for roles in the commercial area.
The completion of the Psychology degree brought a great awareness of the human aspect of organizations and importance of interpersonal relationships in the success of projects and objectives.
With an entrepreneurial and hardworking mindset, I committed myself to expanding operations, providing practical solutions and capitalizing on market trends. I created my own catering/events company which provided me with 7 years of experience, personal fulfillment and satisfied clients.
More recently, the involvement in the family business in the textile industry has added more negotiation skills and further showcasing versatility and adaptability to different business contexts.
Organized and dependable, successful in managing multiple priorities and with a positive attitude, I’m willing and available to take on additional responsibilities to achieve goals in a new professional challenge.

Seeking an entry-level position to begin my career in a high-level professional environment. To secure career growth in reputable company, where I can utilize my skills and procurement studies background.

With over 10 years of progressive experience in Customer Operations, I excel at leading high-performing support teams and implementing lean process improvements that have resulted in a notable 20% increase in client satisfaction and a 15% decrease in operational costs. Adept at fostering service excellence through Phone, Email, Chat, and Backoffice channels, I am proficient in English and Portuguese and am skilled with advanced Excel and Microsoft Office. I am seeking to leverage my expertise in customer operations, relationship management, and analytical problem-solving in a challenging, global role within the tech or service sector.

  Data Scientist familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Advanced understanding of statistical, algebraic and other analytical techniques. Highly organized, motivated and diligent with significant background in Data Science.  

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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