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Integrar a equipa de restauração do Aquashow, contribuindo com a minha experiência em atendimento ao público, hotelaria, turismo e gastronomia. Procuro uma oportunidade para colocar em prática as minhas competências de comunicação, organização, trabalho em equipa e atendimento ao cliente. num ambiente dinâmico e de excelência.

To contribute my extensive operational aviation experience, safety expertise and training background to an aviation training environment, supporting the development of highly competent, safety-focused aviation professionals while continuously strengthening my own training and instructional skills.

Profissional atencioso e organizado, com excelentes competências de comunicação e atendimento. Focado em oferecer um serviço de elevada qualidade, de modo a assegurar a total satisfação do cliente.

Dynamic Replenisher with experience in supermarket and workshop environments, demonstrating a proven ability to operate power tools, manage equipment care, and facilitate efficient material transport. Expertise in maintaining cleanliness and order while supporting team members during peak periods, all while delivering exceptional customer service. Strong communication skills and a steadfast commitment to safety foster effective teamwork and drive operational success. Eager to advance within the logistics sector to apply skills in manual handling and heavy lifting for enhanced efficiency and productivity.

Experienced Operations Manager with a proven track record in leading teams and optimising operational processes. Over 25 years at Foundever, managed a team of 40, monitored staff performance, and maintained high-quality standards. Expertise in risk assessment, customer relationship management, and technical training. Successfully handled escalations and technical cases across Europe, delivering effective solutions and outstanding customer service. Career goal: to leverage extensive experience in operations management to drive organisational success and continuous improvement.

Customer service professional with experience in luxury retail and international customer operations, dedicated to delivering high-quality service.
Skilled in working in fast-paced, multicultural environments, collaborating with colleagues to deliver efficient solutions and a consistently high standard of service.
Fluent in English and Chinese. Eager to bring a strong service mindset, professionalism and passion for hospitality to the Emirates Cabin Crew team.


  Dedicated Customer Service Agent with call centre and telesales campaign experience. Adept at complaint and enquiry handling to build customer loyalty and retention. Offers robust product knowledge to maximise sales.
  Cheerful individual with consultative sales expertise. Demonstrates strong communication and influencing skills. Understands needs and tailors service delivery to achieve optimum customer care.
  Confident Sales Agent successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques.


Versierte Wirtschaftsinformatikerin mit umfassenden Kenntnissen in Frontend-Entwicklung und E-Commerce. Tätig im Customer Support für französische Kunden sowie in der internen Verwaltung des Shopsystems Shopify. Zuvor Frontend-Entwicklerin und Webdesignerin mit Erfahrungen im B2B/B2C-Bereich. Abschluss als Bachelor und Master in Wirtschaftsinformatik, ergänzt durch ein Auslandssemester an der Nova University of Science and Technology.

Informatics and Computer Engineering student at FEUP, completing BSc while already taking master's units. During an internship at SolvIt I built a document processing pipeline end to end in Java/Spring Boot, from PDF ingestion and field extraction through to a PostgreSQL persistence layer and an Angular front-end. My capstone modelled FEUP's exam scheduling in IBM ILOG CPLEX and cut same-day clashes by 88.9% on real enrolment data. Looking for backend or full-stack roles.

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