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With over 10 years of professional experience, including 6+ years in customer service, I have developed a strong understanding of client needs and expectations, enabling me to drive meaningful improvements in service delivery and customer satisfaction.

Leveraging Six Sigma methodologies, SMART goals, and data-driven insights, I have successfully optimized operations, enhanced team performance, and delivered measurable business outcomes. My expertise in CRM systems, quality assurance, and cross-functional collaboration has been key to improving workflows and elevating service standards.

In addition, I have professional exposure to the cryptocurrency and forex trading industry, supporting operations, client management, and analytical functions. This experience has strengthened my adaptability and broadened my understanding of dynamic, fast-paced business environments.

I am committed to empowering teams to exceed expectations, foster long-term client relationships, and drive continuous growth.

Professional researcher with strong background in data collection, analysis, and interpretation. Adept at leveraging advanced methodologies to drive impactful research outcomes. Known for fostering team collaboration and adapting to evolving project requirements. Skilled in qualitative and quantitative analysis, report writing, and critical thinking, ensuring reliable and actionable insights.

Knowledgeable Operations Team Lead. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success in maintaining strong connections with clients and stakeholders. Detail-oriented and a fast learner, committed to fostering teamwork, accountability, and operational excellence in fast-paced environments.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Someone who is mature, candid and believes in integrity. A positive, hard-working and consistent person sets firm goals to execute difficult tasks. Dynamic Business Development Manager with a proven track record at Loyal Primus, excelling in generating new business and cultivating strategic partnerships. Skilled in negotiations and team leadership, I successfully expanded the client base and enhanced competitive advantage through innovative marketing initiatives and strong relationship-building efforts.


I am matured personality person who does not easily give up in things that I do. I tends to learn and to keep up with trends and challenges.

5 years experience as Client Servicing role in a fast paced advertising industry (Media and Creative Agency). Thrived in a fast-paced advertising environment, building strong client relationships and acting as a bridge between clients and creative teams. Successfully translated client needs into impactful advertising campaigns, exceeding expectations and ensuring client satisfaction. Managed project budgets and timelines meticulously, ensuring work is delivered on time and within budget.

 Dynamic Operations Assistant with a positive attitude and proven expertise in inventory management at Zara Malaysia. Adept at enhancing workflow efficiency and supporting customer satisfaction through effective operational reporting. Committed to fostering a productive environment while delivering compassionate care in previous roles, ensuring both operational success and patient dignity. 

Dynamic and compassionate professional with extensive experience (19 years, from 2006 to present) as a Resident Case Worker at Rumah Perlindungan Kanak-Kanak Johor (Johor Children's Shelter Home), under the Johor State Department of Social Welfare.
Providing protection and care for children as outlined in the Child Act 2001. It is a joy to immerse myself in the world of less fortunate children and provide them with opportunities to experience a childhood like other normal children, working to bring peace and fulfillment to their lives.

Experienced recruiter in both external and internal recruitment cycle. Skilled in managing end to end recruitment life-cycle inclusive of assessment, interviews, offers and onboarding process.

Dynamic sales assistant with one year of experience at MiraGold Sdn Bhd, focused on enhancing customer experiences and driving team success. Possesses strong communication, organizational, and creative problem-solving skills that consistently yield positive results. Committed to learning and adapting in fast-paced environments, with a focus on delivering innovative solutions that improve sales strategies. Prepared to leverage proven abilities to support business growth and exceed customer expectations.

Dynamic IT Engineer with a decade of experience in IT support and management, specializing in leading teams to deliver exceptional on-site client support. Proven track record of enhancing operational efficiency and driving successful project outcomes through effective team collaboration and innovative problem-solving. Committed to continuous professional development and eager to leverage expertise in a new role that fosters growth and contributes to impactful projects. Prepared to bring a strong blend of technical skills and leadership abilities to drive success in a forward-thinking organization.

Dedicated warehouse worker with over six years of experience in fast-paced environments. Skilled in order picking, inventory management, and operating forklifts. Known for strong attention to detail, reliable work ethic, and the ability to handle physically demanding tasks. Proven track record of working effectively in team settings and maintaining safety standards..



Mortgage & Loan Advisor with expertise in helping clients secure financing solutions through tailored advisory and strategic loan structuring.

Skilled in closing techniques, client relationship management, and consistently achieving sales targets while maintaining compliance standards.

Highly organized and results-driven professional with strong stakeholder management, communication, networking and multitasking skills. Experienced in managing high-volume processes with attention to detail, accountability, and a data-driven mindset. Skilled in sourcing, usage of productivity softwares, coordinating workflows, and delivering exceptional experiences, with a strong motivation to transition into Talent Acquisition. Committed to continuous learning and excited to bring energy, creativity, and a solutions-focused approach to building strong talent pipelines.

Dynamic professional with a strong foundation in problem-solving, customer service, and multitasking. Expertise in sales and marketing, combined with exceptional relationship-building skills, drives results through effective product knowledge application. A commitment to teamwork and fostering positive client relationships ensures alignment with organizational goals while enhancing overall performance. Proven ability to adapt and thrive in fast-paced environments, consistently delivering outstanding outcomes.

Dynamic Business Management graduate with a strong foundation in customer service, adept at managing client inquiries and resolving concerns to ensure exceptional satisfaction. Recognized for excellent communication skills and a commitment to delivering quality service. Ready to make a meaningful impact as a Customer Service Representative by fostering client relationships, enhancing experiences, and driving results in fast-paced environments.

Since 2 years i was experienced as a Site Safety Supervisor and EHS Supervisor to inspect, investigate rectify any unsafe acts, accidents and conflicts at the workplace Practice and promote a safe workplace to all site team and contractors. Prepare and review all documentations related to safety & health and adheres to deadlines and report to SHO or related safety management. Organize work plan, coordinating with Construction Manager, for volunteer crews prior to their build day on site. Monitors all sub-contractors and required inspections. Maintain site working at height activities and confine space. As EHS Supervisor role i am supervision on awareness training of employee on the health ,safety and environmental issues. This organize training to develop awareness on materials and communicate company policies and SOP also DOSH safety and regulation in terms of EHS Supervisor Cum Site Safety Supervisor

Senior Lecturer in Mechanical Engineering specializing in acoustics, noise control, and advanced manufacturing technologies. Over 10 years’ combined experience in academia, research, and industry, with a strong record of patents, Scopus/ISI publications, and funded projects. Skilled in computational modeling, outcome-based education (OBE), and industry-driven curriculum design. Dedicated to mentoring future engineers, driving innovation, and pursuing Professional Engineer (Ir.) registration.

Dynamic and self-motivated professional with a proven track record. Excels in teamwork and communication, enhancing office efficiency through adept data entry and organization. Committed to continual improvement and fostering a positive work environment, leveraging strong computer skills to support team success.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

 Dynamic talent acquisition professional with extensive expertise in recruitment strategies, employee engagement, and workforce planning. Recognized for a strong commitment to team collaboration and a proven track record of delivering impactful results. Skilled in identifying top talent and managing full-cycle recruitment processes while adept at adapting to evolving organizational needs. Valued for exceptional communication skills, strategic problem-solving abilities, and a forward-thinking approach to talent management. 

With a solid track record of achievements and a strong commercial mindset, I excel at problem-solving and maximizing team potential. I have a solid grasp of collections, finance, and customer service. I'm now eager to take the next step in my career, seeking opportunities for growth while making a meaningful impact at a leading organization.

Experienced with strategic planning, resource allocation, and risk management. Utilizes analytical skills to anticipate project needs and streamline processes. Track record of leading teams to meet critical deadlines and deliver impactful results.

Dynamic leader with 18 years of experience in fostering an engaged and empowering work culture through collaboration and partnership. Proven track record in building and nurturing relationships with diverse stakeholders within fast-paced environments. Recognized for exceptional strengths in driving successful outcomes by leveraging effective communication and teamwork. Committed to creating inclusive spaces that inspire innovation and enhance organizational performance.

Dynamic Dispatcher with proven expertise at J&T Express, excelling in dispatch coordination and team collaboration. Enhanced operational efficiency through streamlined communication and effective training programs, significantly reducing errors. Skilled in route planning and navigation support, ensuring timely deliveries while fostering a cooperative team environment.

 I am 15 years experience in aviation industry. Dynamic First Officer with extensive flight experience at Malaysia Airlines Berhad. Highly organized, professional and analytic person who has the right qualities and temperament to become a competent pilot with your airline. 

CX and Compliance professional with nearly 5 years of experience in partner operations, compliance, and AI-driven process improvement. Skilled in affiliate operations & partner support, KYC/CDD/EDD compliance, and workflow automation (Nintex K2 & Flowise). Proven record in sustaining 90%+ CSAT, resolving complex escalations (commissions, affiliate/IB disputes, payment agent issues, API access), and implementing process optimizations using Lean Six Sigma. International exposure through on-site work in Malaysia, Dubai, Rwanda, and Thailand, while managing partner operations and escalations across all global regions. collaborating with senior leadership, fraud analysts, and global partnerships to strengthen regulatory alignment and partner experience.

Reliable professional with background in food service. Recognized for excelling at multitasking in fast-paced environments to prepare and plate exceptional food. Skillful in cleaning and organizing work areas before, during, and after every shift.
Highly reliable with experience in courier and messenger services, adept at managing time-sensitive deliveries and maintaining confidentiality of sensitive documents. Possess strong navigational skills and knowledge of local routes, ensuring efficient delivery times. Demonstrated ability to communicate effectively with clients and maintain detailed records of deliveries. Improved operational efficiency by optimizing delivery routes based on traffic patterns and client preferences.

Results-driven professional with extensive experience in extracting and interpreting large datasets to inform and enhance business strategies. Proficient in utilizing advanced statistical techniques to uncover trends and identify opportunities, consistently leveraging analytical skills and problem-solving abilities to achieve meaningful outcomes. A proven track record of exceeding targets and driving success in dynamic environments underscores a commitment to excellence. Strategic thinking combined with hands-on experience enables the delivery of impactful solutions that significantly enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic Regional Sales and Business Development Leader with over 23 years of proven success in driving market expansion, distributor growth, and sales acceleration across ASEAN and the Middle East. Expertise in designing and executing tailored strategies, fostering strong relationships with distributors and consultants, and leading cross-functional teams to achieve rapid, sustainable business growth. Customer-oriented General Manager skilled in increasing revenues and expanding margins while delivering results in high-pressure environments. Recognized for meticulous leadership and strategic planning abilities, providing a clear vision and strong motivational skills to inspire teams toward excellence.

Dynamic finance and strategic planning professional with over 20 years of extensive experience in corporate finance, project accounting, and stakeholder engagement. Proven track record in securing funding and managing multi-million-ringgit projects, driving strategic initiatives, and leading high-performing cross-functional teams across diverse industries, including ICT, oil and gas, logistics, and government-linked initiatives.

Expertise in financial modeling, treasury operations, and corporate planning, complemented by a notable tenure as Head of the Corporate Strategic Division at the East Coast Economic Region Development Council (ECERDC), where successful formulation of a comprehensive corporate strategic framework was achieved. Recognized for strong leadership and problem-solving abilities that streamline operations, reduce costs, and enhance organizational efficiency through independent decision-making and sound judgment.

Detail-oriented professional transitioning from audit to event planning, with a strong passion for organizing impactful events. Experienced in leading teams and managing full audit engagements, with proven skills in time management, client relationship building, and performing under pressure.


  To advance in the field of Manufacturing. ADDITIONAL SKILLS:
  Mapping system
  Root Cause Analysis Approach
  Experience in ISO14001 and OSHA
  Knowledge of SPC, DOE, FMEA
  Exposure to ISO 9002, ISO13485 and statistical process control method PERSONAL STRENGTHS:
  Leadership charisma
  Dynamic team player
  Sense of responsibility
  Highly inquisitive
  Creative and resourceful
  Excellent skills in analytical analysis and problem solving

Resourceful plant management leader with expertise in cost controls, lean manufacturing principles and employee training. 27-year track record of success in various production.

Payroll professional with robust background in payroll administration and regulatory compliance, driving accuracy and efficiency in payroll processes. Known for collaborative efforts and reliability in adapting to changing organizational needs. Skilled in payroll software and maintaining confidentiality, valued for high standards and results-oriented approach.

Dynamic civil and structural engineering professional with over a decade of experience in construction, materials research, and project management. Expertise includes cement and concrete composites, geopolymer technology, and sustainable construction practices. Proven academic and researcher skilled in integrating industry insights with teaching, curriculum development, and research project supervision. Proficient in product development, laboratory testing, data analysis, and fostering collaborations with industry partners to create eco-friendly, durable, and innovative construction solutions.

Skilled Aircraft Maintenance Technician with dedication to team success and a strong focus on safety. Proficient in inspecting aircraft, reading technical manuals and performing new system installations.

Highly skilled Customer Service Executive with a demonstrated history of providing outstanding service and fostering solid customer connections. Seeking a challenging role in a reputable organization to utilize my strong communication, problem-solving, and negotiation abilities to enhance customer satisfaction and contribute to overall business achievements. Experienced in the livestream E-Commerce sector for six months, I am now eager to embrace a new opportunity and tackle a fresh position.

Currently working as Senior Network Engineer as well as honing skills as a network security engineer. Looking to advance my career in penetration testing and cybersecurity. Looking for opportunities to work in Japan.

Detail-oriented Aircraft Maintenance Technician with over 13 years of experience in line and base maintenance for Airbus A340, A330, A 321, A320 CEO, A320 NEO aircraft, including RR trent700, CFM56-B and LEAP-1A engines. Skilled in preventive and unscheduled maintenance, defect rectification, and cabin equipment servicing. Proven ability to work independently and as part of a team to ensure aircraft safety and airworthiness. Committed to continuous learning and adherence to industry standards.

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