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Corporate Executive with over 34 years of leadership experience in property development, construction, and corporate management. Delivered significant contributions through successful project turnarounds, complex contractual negotiations, and effective organizational transformations. Focused on achieving sustainable business growth and operational improvements while leading high-performing multidisciplinary teams.

CORE COMPETENCIES


  Strategic Planning & Project Forecasting
  High-Stakes Negotiation & Dispute Resolution
  Turnkey Project Delivery & Team Assembly
  Value Engineering & Cost Optimization
  Risk Mitigation & Crisis Management
  Budget & Contract Management
  Leadership & Team Development
  Contractual Claims & Arbitration
  Government & Private Sector Liaison
  Quality Assurance & Compliance Quality Assurance & Compliance


ADDITIONAL INFORMATION

  Nationality : Malaysian
  Languages : English & Bahasa Malaysia
  Willing to relocate or travel for projects / employment
  Available upon request : project portfolio, certifications


References:
Dayang Duriah Binti Abang Mansor
019 8251535
DDR Architects Sdn Bhd
No. A-1F, Sublot 6, Second Floor, 2nd Precinct, Jalan Setia Raja, 93350 Kuching Sarawak

Mohd Yaman Abdul Hamid
019 3193131
Director OBYU Holdings
7H-I Ban Hock Road, 93100 Kuching Sarawak.

Detail-oriented administrative professional with experience supporting team projects, conducting research, and managing documentation. Skilled in Microsoft Office Suite and quick to learn new software. Enhances office efficiency through reliable support and effective organisation, ensuring timely and accurate task completion.

Governance | Business Transformation | Finance | HR Data & Insights
Governance and transformation leader with nearly 20 years of progressive experience within Shell, delivering business outcomes across Finance, Tax, Reporting & Analysis, HR Reporting, Data Governance and Global Business Operations.

Recognized for building trusted partnerships across global stakeholders, driving continuous improvement, and delivering measurable operational impact in highly regulated and matrix environments.

Resourceful Administrative Professional experienced in providing comprehensive support to executive teams. Developed strong multitasking and communication skills while managing schedules, handling correspondence, and maintaining records in fast-paced environments. Focused on leveraging these capabilities to enhance organizational success in a new field.

Operations & Service Delivery professional with 10+ years of experience in telecom network fulfillment, interconnect management, vendor coordination, and SLA-driven operations. Proven track record in cost optimization (RM9M+ combined savings & avoidance), process ownership (CTM), and delivery of high-volume operational workflows with >99% compliance. Strong expertise in stakeholder management, contract/IRU negotiations, billing accuracy, and digital process improvement.

Result-oriented and highly versatile Business Development and Project Management Professional with over two decades of extensive experience driving IT infrastructure solutions, enterprise software licensing, and large-scale public sector tech deployments. Proven track record in orchestrating high-value government tenders (sebutharga/tender), cultivating strategic principal partnerships (Microsoft, HP, Dell), and delivering complex digital infrastructure projects on time and within budget. Adept at aligning technical architectures with business objectives to drive digital transformation across Federal, State, and Local Government agencies.

Customer Experience and Operations Professional with over 10 years of experience across hospitality, luxury dining, travel operations, and customer support environments. Proven ability to build strong customer relationships, resolve complex issues, and deliver high-quality service within fast-paced multinational organizations. Experienced in utilizing Sabre, Amadeus, and customer service platforms while consistently meeting operational KPIs, with a strong focus on VIP guest relations and process improvement across Korea, Thailand, and Malaysia.

Banking and Credit Management professional with over 8 years of experience in collections, debt recovery, portfolio management, customer relationship management, and delinquency control within the financial services industry. Currently serving at AEON Credit Service (M) Berhad, where I have consistently achieved high recovery performance and received recognition as Top Performer nationwide (2022) and Top Performer Southern Region (2021). Experienced in debt recovery, customer negotiations, credit risk assessment, payment restructuring, collections strategy, and portfolio management. Open to opportunities in Credit Management, Collections, Recovery, Banking Operations, credit risk, and Financial Services.

Results-driven Operations and Administrative Specialist with 5 years of experience in optimising workflows and enhancing efficiency. Led teams in driving improvements across e-commerce, logistics, and digital marketing, utilising analytical skills to boost online visibility and support business growth. Skilled in leveraging data insights and technical tools for effective stakeholder engagement and operational success.

Proactive operation manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Accomplished hospitality professional with extensive experience in hotel operations, guest services, and front office management. Expertise in daily operations, guest relations, and team coordination, ensuring high service standards in diverse environments. Demonstrates strong communication, problem-solving, and leadership capabilities, poised to contribute effectively within the hospitality industry in Japan.

Self-Motivated Technician skilled in equipment maintenance and repair. Delivers reliable diagnostics and troubleshooting to enhance system performance and client satisfaction. Maintains meticulous records to ensure compliance and transparency in all operations.

Reliable Handyman with strengths in equipment maintenance and building repairs. Assesses property areas and executes repairs to enhance safety and aesthetics. Committed to upholding safety compliance and delivering high-quality maintenance services. Dedicated Handyman skilled in customer engagement and problem resolution. Manages maintenance tasks while ensuring clear communication with clients to meet their needs. Focused on creating positive experiences through attentive service and effective teamwork. Dedicated professional skilled in maintaining clean, safe working environments. Engages with customers to understand needs and deliver exceptional service. Resolves complaints with effective communication and problem-solving. Plumbing professional with extensive experience in installing, repairing, and maintaining various plumbing systems. Demonstrated ability in diagnosing faults, conducting routine inspections, and adhering to safety regulations. Strong focus on customer satisfaction and delivering high-quality workmanship in residential and commercial settings.

Results-driven Global Program Manager WFM with 10 years of leadership experience in strategic planning and analytical problem-solving. Expertise in KPI analysis, scorecard design, and staffing solutions to align with business needs. Proven ability to build strategic partnerships and manage vendor relationships, driving performance improvements and enhancing service quality.

Results-driven Administrative cum Procurement Manager with expertise in managing procurement processes and overseeing payroll functions. Achieved compliance and accuracy in financial operations while safeguarding sensitive information, and fostered collaboration to enhance team performance. Leveraged diverse experience in contract management and procurement to adapt to changing demands and deliver value through effective communication with stakeholders.

Vocal coach with experience in vocal instruction, event management, music concerts and campaigns. Skilled in stage performance, music notation software, communication, and stakeholder engagement. Passionate about supporting artistic growth while contributing to meaningful learning and performance experiences.

I am currently working as a Graduate Research Officer while pursuing a Master by Research in Electrical and Electronic Engineering at Universiti Malaysia Sabah. My work focuses on intelligent transportation systems, vehicular networks, IoT, and AI-based traffic optimization, with hands-on experience in traffic simulation using SUMO, MATLAB–TraCI integration, and Deep Q-Learning–based route optimization.
 Achievements:
1. 2nd Runner-Up, IEEE Malaysia Robotics Competition 2024 (IEEE UMS Student Branch Project Leader)
2. Winner, Final Year Project Poster Presentation (Electronics), E&E Engineering Project Challenge 2025, UMS
3. Winner, Youth Innovative Challenge 2025 (Sabah Zone), Yayasan Inovasi Malaysia
4. Recipient, MyIS Perintis Grant 2025, Yayasan Inovasi Malaysia
5. Inovator, Konvensyen Inovasi Social (KIS) 2025, Yayasan Inovasi Malaysia
6. Exhibitor, National Innovation & Commercialisation Expo (NICE) 2025, WTC Kuala Lumpur
 Leaderships:
1. Publication Chair, Organizing Committee Member, 2026 IEEE International Conference on Adaptive Intelligence, Modeling and Simulation (ICAIMS)
2. Publicity, Organizing Committee Member, 8th IEEE International Conference on Artificial Intelligence in Engineering and Technology (IICAIET) 2026
3. Student volunteer, 7th IEEE International Conference on Artificial Intelligence in Engineering and Technology (IICAIET) 2025
4. Committee Member, IEEE Region 10 Conference (TENCON) 2025 – IEEE Sabah Team
5. Committee Member of IEEE UMS Student Branch
6. Undergraduate & Postgraduate batch representative 2021 - present

Experienced in manufacturing, warehouse, and store operations with a background in Construction Technology. Skilled in inventory control, material handling, stock management, receiving and issuing materials, and production support. Familiar with SAP, MES PC, MES IPC, MES IPD, and Web PDA systems. A hardworking, responsible, and fast-learning individual with the ability to work effectively in both independent and team environments.

Sourcing Engineer with strengths in technical review, supplier negotiation and communication with customer. Ensures manufacturability by assessing parts against supplier capabilities and specifications. Drives cost competitiveness through effective supplier sourcing and quotation management.

Individu yang bersemangat dengan pengalaman lebih 15 tahun dalam bidang pentadbiran.Mahir mengurus dokumen ,komunikasi pelanggan,dan kerja berpasukan.Bermotivasi tinggi, teliti serta mampu bekerja mengikut prosedur untuk menyokong keberkesanan organisasi.

I am keen, hardworking, a critical thinker, reliable, and an excellent timekeeper. Compassionate professional with a strong understanding of clinical practices. Reacts calmly under pressure, managing emotions and collaborating with multidisciplinary teams to minimise risk in pregnancy and childbirth. Promotes inclusivity by working to improve access to healthcare education.

Detail-oriented Finance Accountant skilled in public sector accounting and budget preparation. Delivers accurate financial statements and reports while ensuring compliance with internal policies. Monitors expenditures against forecasts to drive fiscal discipline and operational efficiency. Experienced in financial analysis and report preparation, providing strategic recommendations to support decision-making.

Highly motivated and responsible individual with strong communication, teamwork, and customer service skills. Experienced in handling customer inquiries, sales transactions, and inventory management. Quick learner, adaptable, and committed to achieving organisational goals.

Professional with strong background in collections and financial analysis. Adept at optimizing debt recovery processes, ensuring compliance, and implementing strategies to minimize delinquencies. Known for excellent communication, problem-solving skills, and ability to adapt to changing needs. Team player focused on achieving results and fostering collaboration.

Results-driven . Case Management Associate with 18 years in telecommunications, specializing in customer service and complaint resolution. Skilled in managing high-level escalations and regulatory cases while leading teams. Strong communicator with effective problem-solving capabilities and a consistent record of meeting performance targets.


Experienced Optical Retail Manager, Senior Sales Consultant, and Business Partner with over 20 years of expertise in optical retail operations, sales management, customer service excellence, branch leadership, inventory control, and business development.
Proven track record in driving sales growth, improving operational efficiency, leading high-performing teams, and delivering exceptional customer experiences. Extensive experience in eye examinations, optical dispensing, lens edging, contact lens management, and retail business operations.
Recognized for strong leadership, customer relationship management, staff development, and achieving business profitability across multiple retail environments.

Motivated individual with varied experience across customer-facing and operational roles. Adapts to changing demands through quick learning and flexibility in task execution. Committed to bringing a strong work ethic and a willingness to learn to future roles.

Experienced with process optimization, consistently identifying and implementing improvements that enhance productivity and efficiency. Utilizes advanced engineering methodologies to streamline operations and reduce waste. Strong understanding of project management principles and cross-functional team leadership. Professional engineer with deep expertise in process optimization, quality control, and continuous improvement. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in process design, troubleshooting, and lean manufacturing. Reliable and results-driven, with proven track record of enhancing operational efficiency and driving impactful outcomes.

Dedicated worker with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.

Enthusiastic E&E Engineer with experience in electronic product design and manufacturing, covering PCBA and embedded systems. Passionate about improving team productivity and product quality through process optimization, problem-solving, and eliminating inefficiencies.

Senior Process Engineer with over 18 years of international experience in upstream and downstream oil & gas, covering process design, FEED, EPC execution, flow assurance, asset integrity, production optimization, operations support, and technology development. Proven record of delivering major projects across Malaysia, Sudan, South Sudan, Indonesia, and China.


  Generated approximately USD100 million annual revenue through successful South Sudan oil resumption initiatives.
  Delivered multiple FEED, EPC and operational support projects across PETRONAS domestic and international assets.
  Achieved approximately 30% cost optimization through engineering standardization and design replication initiatives.
  Led flow assurance studies adopted as operational best practices in Sudan operating assets.
  Supported RAPID mega-project engineering activities in Tianjin, China.
  · Expanded expertise into AI, Data Analytics, ERP Systems and Digital Transformation through 6Technologies.


Adaptable Lorry Driver with hands-on experience in mechanical fitting and insulation work. Applies technical skills to maintain vehicle performance and safety. Dedicates attention to detail and problem-solving to enhance operational efficiency.

Senior Process Engineer with over 18 years of international experience in upstream and downstream oil & gas, covering process design, FEED, EPC execution, flow assurance, asset integrity, production optimization, operations support, and technology development. Proven record of delivering major projects across Malaysia, Sudan, South Sudan, Indonesia, and China.

HIGHLIGHTS

  Generated approximately USD100 million annual revenue through successful South Sudan oil resumption initiatives.
  Delivered multiple FEED, EPC and operational support projects across PETRONAS domestic and international assets.
  Achieved approximately 30% cost optimization through engineering standardization and design replication initiatives.
  Led flow assurance studies adopted as operational best practices in Sudan operating assets.
  Supported RAPID mega-project engineering activities in Tianjin, China.
  Expanded expertise into AI, Data Analytics, ERP Systems and Digital Transformation through 6Technologies.


Highly experienced Production Operator with ten years of experience in producing high-quality products according to customer specifications. Skilled in analyzing final product quality, identifying potential quality concerns and streamlining production processes for optimal output.

Dynamic finance and business controlling professional with over 12 years of experience in multinational organizations across logistics, shipping, customer service, operations, and finance. Expertise includes financial controlling, month-end closing, profitability analysis, revenue assurance, and performance management throughout Southeast Asia. Renowned for effectively bridging finance and operations to deliver actionable business insights, enhance financial governance, and facilitate strategic decision-making. Proven track record in managing regional stakeholders, driving process improvements, and ensuring accurate and timely financial reporting in fast-paced environments demonstrates a commitment to excellence and results-driven performance.

Results-driven Supply Chain Professional with over 5 years of experience in procurement, logistics, and inventory management within the automation and engineering sector. Proven expertise in end-to-end supply chain management, including supplier coordination, material planning, and process improvements. Certified Supply Chain Professional (CSCP) and MBA candidate, focused on enhancing operational efficiency and optimising logistics costs.

Motivated Bachelor of Materials Engineering with Honours student possessing strong knowledge in material characterization, manufacturing processes, and engineering analysis. Skilled in problem-solving, laboratory testing, teamwork, and technical report writing through academic projects and industrial exposure. Seeking to build a career in the engineering and materials industry by contributing innovative solutions while continuously developing technical and professional expertise.

Dynamic Human Resources specialist transitioned into education, dedicated to inspiring and shaping young minds. Experienced in teaching English and English as a Second Language (ESL), with a commitment to crafting engaging lessons that promote an inclusive and supportive classroom environment. Expertise in curriculum development, classroom management, and student assessment ensures a structured yet adaptable teaching approach. Recognized for strong communication and interpersonal skills that foster positive relationships with students and colleagues while contributing meaningfully to the school community.

Senior Planner with 8+ years of experience in supply chain, material planning, inventory management, and procurement within multinational manufacturing environments. Skilled in MRP planning, demand forecasting, supplier management, inventory optimization, and shortage mitigation. Proficient in SAP, Oracle ERP, Power BI, and advanced Excel, with a proven ability to support production continuity, improve inventory health, and drive data-driven planning decisions. Currently pursuing an MBA to further strengthen strategic and leadership capabilities.

Dedicated Process Technical Operator with strengths in training and team development. Leads new staff in machine operations, fostering a culture of safety and efficiency. Drives continuous improvement through effective problem-solving and emergency response management.

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