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  Senior Salesforce and CRM technology leader with over 17 years of experience across enterprise architecture, solution architecture, platform governance, programme delivery and team management. Combines strategic architecture leadership with extensive hands-on delivery experience in Salesforce solution design, environment management, integration, release governance, security and enterprise applications.
  Proven ability to translate complex business requirements into scalable and practical technology solutions while maintaining alignment with enterprise strategy, security standards and Salesforce best practices. Experienced in leading technical teams, managing resources and capacity, conducting performance reviews, recruiting and developing talent, coordinating vendors and overseeing day-to-day platform operations.
  Trusted by business and technology stakeholders to guide complex CRM, billing, data and integration initiatives across energy and utilities, banking and financial services, credit reporting, pharmaceuticals and healthcare, and global technology organisations. Brings international stakeholder and delivery experience across Malaysia, the United Kingdom and Australia.


Experienced Operations Specialist with a proven track record in the manufacturing and chemical industries. Expertise in Order Management, Logistics & Operations, Customer Service Management, Market Pricing, SAP, and Microsoft Office. Holds a Diploma in Logistics Management and is recognized for delivering efficient operational support, improving customer satisfaction, and meeting demanding deadlines.

Innovative and solution-focused, with proven ability to analyse complex problems and develop creative solutions. Strong skills in project management and technical analysis, coupled with proficiency in collaborating with cross-functional teams. Poised to drive meaningful advancements and contribute to success of [Desired Position] role.

Detail oriented professional in manufacturing operations and administrative support. Strong background in inventory control, process improvement, and SAP ERP/MM, manage stock level and ensuring quality compliance, building a collaborative team environment and customer relationships.

Technical and results-driven with experience supporting testing, inspection, and qualification services across multiple industrial sectors, including Oil & Gas, fabrication, manufacturing, engineering, and construction. Experienced in welder qualification, PQR, mechanical and material testing, technical specification review, test coordination, and report compilation in accordance with ISO/IEC 17025 and applicable standards. Skilled in coordinating technicians, site deployment, clients, workshops, and laboratories to ensure testing activities are executed efficiently, accurately, and in compliance with required procedures and timelines.

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Responsible customer service, passionate about delivering outstanding quality and service. Offering 16 years of experience in the industry with a history of recognition for performance.

Motivated and adaptable individual with strong teamwork, communication, and time management skills. Demonstrates attention to detail and the ability to effectively handle diverse challenges in a professional environment. Passionate about learning new skills and knowledge, with a proactive attitude toward personal growth and contributing positively to team objectives and organizational goals.

Results-driven Operations & Service Delivery professional with over 10 years in telecom network fulfilment, interconnect management, and vendor coordination. Achievements include RM9M in cost savings and ownership of high-compliance operational processes. Expertise in stakeholder management, contract negotiations, billing accuracy, and digital process enhancement.

Motivated professional with a strong background in tax and accounting, demonstrating rapid adaptability to new information and skills. Proven ability to manage diverse responsibilities while meeting tight deadlines. Experienced in both team collaboration and independent work, contributing effectively to organizational goals. Enrolling in a Bachelor of Accountancy program in October to further enhance expertise in the field.

Senior financial services executive with over 25 years of progressive leadership experience spanning banking, insurance, and capital markets. Expertise centres on risk and compliance management, operational excellence, regulatory governance, and regional sales and agency force development across multi-branch and regional environments in Malaysia.
Proven track record of driving transformation during organisational change, optimising processes and cost efficiency, ensuring robust control frameworks and regulatory compliance, and consistently delivering sales and productivity targets. Strong capability in building, coaching, and scaling high-performing agency teams while maintaining rigorous operational and risk standards.
Recognised for strategic planning, team development, and public speaking, with regular invitations from Universiti Malaysia Sabah since 2009 to deliver sessions on finance, economy, investment, and leadership. Multilingual communicator (English, Bahasa Malaysia, Mandarin, Cantonese, Hakka, and Japanese) with a practical, results-oriented leadership style suited to complex regional and multi-stakeholder environments.

Results-driven Senior Accountant and First Class Honours graduate in Applied Science (Operations Research) with extensive experience in managing full sets of accounts, financial reporting, and compliance across diverse industries. Adapt at leading accounting teams, streamlining processes, and delivering accurate reports under tight deadlines. Strong knowledge of IFRS/MFRS standards, tax regulations, and audit requirements. Skilled in budgeting, forecasting, and financial analysis to support strategic decision-making. Recognized for attention to detail, problem-solving ability, and effective stakeholder communication.

Dedicated education leader with a focus on student engagement and motivation. Utilises creative lesson planning to enhance learning experiences.

Result-oriented Maintenance Director effective at developing, coordinating and leading facilities maintenance activities. Decisive leader proficient in managing preventive, predictive, and corrective maintenance for facilities.
Hardworking maintenance technician brings expertise in installation, repair and maintenance of complex building systems. Well-versed in regulatory and organizational expectations governing performance over several years. Resourceful understanding of intricate inspections and process assessments.
Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.

Payroll Executive with almost 9 years across Malaysian payroll operations and expanding MENA and APAC coverage. Manages statutory compliance, cross-border payroll coordination, audits, and process improvement to deliver accurate, timely pay. Supports visa applications, renewals, and employee payroll queries while working with HR and finance on reports and reconciliations.

Results-driven Senior Production Executive with over 10 years in food manufacturing operations, specialising in production planning, food safety compliance, and cost control. Managed production across frozen foods, snacks, and ready-to-eat categories, optimising processes and ensuring timely delivery of customer orders. Extensive knowledge of halal certification, HACCP, and ISO 22000, successfully achieving compliance with food safety standards.

Computer Network Vocational Trainer with a strong foundation in information technology, networking, and cybersecurity. Delivered engaging lessons on computer network modules, fostering student understanding and practical skills. Pursuing a Master of Science in Information Technology to enhance research capabilities and contribute to academic excellence.

Results-driven Sales Executive with expertise in lead generation, relationship building, and customer service. Proven ability to enhance client satisfaction and drive sales growth through strategic client engagement and exceptional product knowledge.
Accomplished Sales Executive with a track record of driving significant sales growth and enhancing client satisfaction. Expertise in lead generation, effective communication, and delivering tailored solutions to meet client needs.
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Results-driven Sales Executive with proven expertise in client development and lead generation. Committed to driving sales growth while enhancing customer satisfaction through strong relationship management and exceptional after-sales support.

Skilled IT Engineer specialising in Identity & Access Management (IAM) and enterprise application support in regulated payments. Managed end-to-end identity lifecycles and supported critical payment platforms with an emphasis on security and compliance. Delivered effective troubleshooting for complex technical issues while ensuring stakeholder communication and service reliability.

A dedicated, hardworking, and responsible individual who is a quick learner. Capable of working independently or as part of a team and able to adapt to various work environments.

Engages customers by answering queries and providing tailored product recommendations. Processes payments accurately, ensuring reliable transaction completion. Delivers knowledgeable support to enhance customer satisfaction and drive repeat business.

A dedicated, hardworking, and friendly individual with practical experience in the F&B industry for two years and canteen management. Possesses expertise in food preparation, maintaining standard operating procedures (SOP) for cleanliness, and delivering excellent customer service in fast-paced environments.

Sales Administrator skilled in managing customer enquiries and providing tailored product advice. Maintains accurate customer records and updates sales data to support operational efficiency. Committed to enhancing customer satisfaction through effective follow-up and problem resolution.

Results-driven finance manager with 5+ years of experience in financial management, budgeting, forecasting, and reporting. Demonstrated success in leading finance teams, enhancing operational efficiency, and delivering strategic insights for business growth. Skilled in preparing board papers, managing grants, ensuring regulatory compliance, and implementing process improvements.

Results-oriented professional with two decades of experience in Retail Beauty and Hospitality. Specialized in skin care, fragrances, and personal care products. Demonstrated ability to boost customer satisfaction and achieve sales targets through product knowledge and engagement strategies.

Senior Backend Engineer with a strong background in architecting scalable systems that process millions of events daily. Successfully executed zero-downtime migrations and optimized high-performance microservices, driving operational excellence and ensuring service availability under peak loads.

Slickline supervisor with expertise in mechanical slickline operations, survey, and memory logging tools. Manages both routine and non-routine operations while ensuring strict adherence to safety protocols and service quality standards. Delivers efficient solutions in complex field environments, optimizing operational processes for enhanced productivity.

Results-oriented Production Supervisor and certified Internal Safety Auditor with over 10 years in operational and environmental compliance within medical device, semiconductor, and substrate manufacturing. Drove annual cost savings of $44,000 through environmental initiatives while maintaining ISO 45001 and ISO 14001 compliance. Skilled in risk assessments and CAPA closures, fostering a zero-accident culture and optimising production processes.

Chemical Engineering Intern supporting 9+ test methods per project cycle in effluent treatment, R&D physical testing, and chemical inventory control for 5–10 effluent batches per week in a textile processing plant, while seeking experience in process optimization of mass transfer and separation units and increasing knowledge in quality assurance of products from downstream processes. Applies COD, BOD, TSS, and pH monitoring, jar testing, and root cause analysis to improve discharge compliance and reduce fabric defects. Strengthens operating procedures by documenting chemical recipes, safety controls, and process findings.

Strategic human resources leader with 15 years' experience in employee relations, talent acquisition, and compensation. Skilled in driving organisational change and implementing HR systems that support business growth. Currently managing HR operations while collaborating with APAC stakeholders on talent development and digital transformation initiatives.

Strategic communications professional with 15+ years of experience since 2009, spanning insurance, fintech, aviation, transportation, and entertainment. Experienced in building meaningful brand stories, strengthening corporate reputation, and creating communications strategies that connect businesses with their audiences. Skilled in media relations, corporate branding, crisis communications, stakeholder engagement, and reputation management, with a strong ability to translate complex ideas into clear, engaging narratives.

Driven by the belief that purposeful storytelling can build trust, inspire action, and create lasting impact, I bring a thoughtful and collaborative approach to communications, helping organisations navigate change, share their vision, and strengthen relationships with the communities they serve.

Vendor Management Manager overseeing APAC supplier governance, service performance, and compliance for logistics providers. Aligns procurement, operations, and country stakeholders to close performance gaps, resolve escalations, and standardize vendor reporting. Uses SAP and Power BI to improve visibility into service quality and action follow-up.

Dedicated professional with expertise in instrumentation techniques and measurement assurance, ensuring precision and reliability in technical operations. Demonstrates strong troubleshooting skills and adherence to safety protocols, contributing to compliance with HSE regulations. Proficient in technical documentation writing and reporting, enhancing clarity and accuracy in communication. Committed to advancing safety compliance standards while pursuing opportunities for growth within the industry.

 Knowledgeable Data Management Associate with solid foundation in managing and organizing data systems. Proven track record in enhancing data accuracy and ensuring data compliance. Demonstrated expertise in managing and inputting large volumes of data accurately and efficiently into in-house databases software tools. Able to work closely with team members, supervisors and other departments to ensure smooth cut offs validation met for day-to-day business operation. 

Innovative educator experienced in diverse teaching methodologies. Skilled in problem-solving and empathetic communication, enhancing student comprehension and motivation. Dedicated to creating tailored learning experiences that drive academic success and foster independent learning.

Experienced Technical Service Technician with over 6 years in electrical installation, HVAC, and plumbing maintenance. Skilled in troubleshooting electrical faults and performing plumbing repairs while ensuring safety compliance. Delivers high-quality workmanship through effective preventive and corrective maintenance, contributing to operational efficiency and customer satisfaction.

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