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An experienced and dynamic retail professional with over 10 years of expertise in sales, customer relationship management, and boutique operations across India and the UAE. Currently excelling as a Boutique Operation Specialist with a proven record in enhancing customer experiences, optimizing inventory processes, and achieving sales objectives. Adept at managing cash handling, streamlining workflows, and fostering customer loyalty. Demonstrating a unique ability to balance operational efficiency with strategic growth, driving customer satisfaction and profitability.

Dedicated Teaching Assistant with strengths in fostering child language skills and creating engaging educational activities. Implements creative learning strategies that promote curiosity and enhance student engagement. Focused on nurturing a positive learning atmosphere that supports individual student needs.

Enthusiastic professional with strong organisational skills and knack for multitasking. Excel in managing schedules, handling correspondence, and ensuring smooth day-to-day operations. Excellent communicator who builds positive relationships and maintains confidentiality. Quick to adapt and always ready to support team goals. Dynamic General Manager with strengths in business operations and strategic project management. Leads cross-functional teams to deliver projects on time and within budget, driving business growth and client satisfaction. Manages financial coordination and stakeholder engagement to ensure sustainable operations.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

 Dedicated professional with extensive experience in customer service with multitasking and organizational skills. Motivated to improve service to achieve overall company success. 

Proficient preschool educator adept at managing classroom behavior and promoting positive reinforcement strategies. Develops tailored lesson plans to align with curriculum requirements while ensuring a nurturing atmosphere for exploration and growth. Focuses on preparing children for future educational transitions.

Results-oriented Operations Manager with nearly 11 years of progressive experience in BPO, Trust & Safety, and Content Moderation.
Proven track record of directing large-scale, multinational teams of 200+ FTEs while consistently exceeding strict client SLAs in Quality (99.8%+)
Strong background in process optimization (Six Sigma Green Belt), system migrations, Business Continuity Planning (BCP), and grooming talent for leadership succession.
Known for fostering a positive, psychologically safe work environment that yields 90%+ employee wellness scores.

Accomplished professional with expertise in customer experience management and team leadership, adept at driving process improvement and managing SLA & KPI metrics. Proven track record in OTA operations, including Agoda and booking systems, with a strong focus on conflict resolution and escalation handling. Skilled in data analysis and reporting, committed to enhancing operational efficiency and delivering exceptional service quality.


  Dynamic administrative professional with a proven track record at JMB Financial Managers, excelling in documentation and recordkeeping. Skilled in database entry and verbal communication, I consistently reduced data entry errors and improved office efficiency through meticulous attention to detail and effective problem-solving. Committed to delivering high-quality clerical support and enhancing organizational productivity.
  Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
  Administrative professional prepared for new challenges. Extensive experience in managing office operations, streamlining processes, and enhancing productivity. Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.



  


A person who is polite to others. Besides that, someone who likes to surf the internet and find out about the current issues that have happened to our country. Then the type that likes to communicate with friends around.

 Accomplished professional with extensive expertise in order fulfilment, inbound delivery tracking, and production and material planning, backed by eight years of experience. Proficient in ERP systems such as SAP PP and SAP MM, with a strong foundation in data analysis and reporting using Excel and Power BI. Demonstrates a continuous improvement mindset through successful Kaizen projects at LMM, complemented by certifications in SCM from Rutgers University and Google Project Management. Adept at cross-functional collaboration across manufacturing, warehouse, procurement, and management teams. Committed to leveraging analytical thinking and problem-solving skills to drive lean manufacturing initiatives and process improvements. 

Detail-oriented professional with expertise in engineering software and Microsoft Office, complemented by proficiency in solar application and electrical systems knowledge. Demonstrates strong team collaboration and multitasking skills, contributing to efficient project execution. Committed to leveraging technical skills for innovative solutions in the engineering field.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Competitive to learn and success. Besides of an opportunity, looking for experiences and knowledge of construction-related field of work. Striving to move forward in various fields especially in Civil, Electrical and Mechanical sector or industry which embraces and provides the continuing modernization in the future.

Dynamic and dedicated professional with a strong track record of leadership and exceptional organizational skills. Committed to leveraging expertise to drive organizational success and achieve strategic goals. Eager to contribute to a collaborative team environment while fostering innovation and efficiency. Proven ability to adapt and thrive in fast-paced settings, ensuring optimal outcomes for projects and initiatives.

I'm Mature and I have a stable personality, good interpersonal relations, good communication, and coordination skills. A strong sense of responsibility, good team spirit, not afraid of difficulties, dare to meet challenges, for new things to accept the ability to be strong in life and work attitude positive and hope to improve their continuous progress.


Effective Student committed to learning, developing skills in mathematics and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Dynamic volunteer with St John Ambulance, recognized for exceptional teamwork and leadership in organizing successful events. Leveraged strong problem-solving abilities and effective public speaking skills to enhance program engagement.

Dynamic and results-driven professional with a strong foundation in leadership excellence, effective communication, and critical thinking. Demonstrates proficiency in customer relationship management systems and technical skills, enhancing business development and branch operations. Adept at staff management and mentoring, fostering teamwork and ethical leadership to achieve organisational goals. Committed to leveraging product knowledge and decision-making abilities to drive success in competitive environments.
Results-driven professional with proactive approach to leadership and team development. Demonstrates strong organisational skills and exceptional communication abilities. Committed to driving operational success and enhancing customer satisfaction.

Finance professional with over 14 years of experience in full set of accounts, Accounts Payable, Accounts Receivable, General Ledger, SST, withholding tax, fixed assets, audit coordination, and management reporting. Strong hands-on capability in managing end-to-end finance operations and ensuring statutory compliance. Seeking progression into an Finance Manager role.

Results-driven Project Manager experienced in Portfolio and Program Management, Compliance, and Governance within Government and Commercial sectors. Delivered successful project lifecycles by leveraging advanced PMI methodologies to optimize team performance and drive organizational change. Committed to fostering effective team relationships and inspiring peak performance.

Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.

Results-driven strategic analyst with extensive experience in global service customer experience, project financing, and corporate lending. Expertise in transforming complex data into actionable insights and managing significant financial resources. Demonstrated success in optimizing ROI and performing thorough risk assessments. Bilingual proficiency in Korean and English facilitates effective communication between local markets and global standards.

Full Name (as per I.C.): Norayuni Binti Yaacof
NRIC Number: 890623085774
Age: 36 Years Old
Mobile Number: +601 34461257
E-mail Address: ayuniyaacof@gmail.com
Address: No 64 Kampung Baru Air Terjun, 34800, Trong, Perak
Marital Status: Married
Nationality: Malaysian
Height/ Weight:154cm, 68.8kg
Name of Emergency Contact: Amal Zakhidam Bin Yahya
Contact Number of Emergency Contact: +601 43328785


  Skilled in overseeing intricate supply chain operations, working closely with manufacturing engineering and outsourced teams to enhance production schedule accuracy.
  Maintained a 98% success rate in market sales supportability
  Manage 10 contract manufacturing sites across Malaysia, China, and the Philippines with complicity of volume mix
  Anticipated future capacity issues and bottlenecks, and propose CAPEX uplift based on sales trend
  Pairing with Financial cost saving and make a necessary volume shift due to tariffs & taxes


ㆍDeadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies, and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 10 years of industry success.
ㆍF&B entrepreneur with hands-on experience in café operations, product development, and social media marketing. Proven ability to build food concepts, manage supply chains, and drive sales through creative content and branding strategies.
Content Creator / Photographer

  Conceptualized and produced original photo and video content based on current social media trends
  Performed on-camera roles and managed full creative direction independently
  Handled end-to-end production including shooting, editing, and publishing
  Created engaging content for platforms such as Facebook and Instagram
  Applied trend analysis to increase content relevance and audience engagement


Personable Account Manager with 10 years of Banking industry experience. Gifted at lead generation and efficiently resolving customer issues. Increases business opportunities through outstanding client presentations, effective communication skills and dedication to customer service.

To obtain a challenging position in the oil and gas industry where I can apply my technical skills and experience, and continue to grow professionally.

Experienced finance professional specializing in corporate insolvency and business restructuring. Proven ability to manage intricate insolvency assignments while delivering insights that facilitate business turnaround and performance enhancement. Expertise in developing financial models that underpin comprehensive financial planning and strategic initiatives across multiple sectors.

Experienced law enforcement officer with over 20 years of service in various police departments. Proven leadership and operational skills in crisis response, public safety, and team management. Demonstrated commitment to public service with a strong foundation in policing, legal knowledge, and community engagement.

Accomplished Non-Financial Regulatory Reporting AVP with extensive experience at Citibank in Kuala Lumpur, leading a team in managing a diverse portfolio of reports across Payments, Trade, Cash Management, Cards, and Securities.
Demonstrates strong skills in communication, stakeholder engagement, and regulatory compliance.
Proven track record of driving innovation through successful end-to-end automation of reporting processes. Adept at cross-functional collaboration and process improvement to align the reporting process with organizational goals.
Career progression includes roles such as External Statistics Reporting Manager and Cash Balance of Payment Reporting Analyst, showcasing expertise in data analysis and risk management.
Committed to enhancing operational efficiencies while maintaining compliance with evolving regulatory requirements.

Dynamic professional with extensive experience at CIMB Bank, excelling in customer service and team management. Proven ability to enhance customer satisfaction through effective problem-solving and communication skills. Recognized for improving service levels and operational efficiency, while maintaining compliance with regulatory standards. Adaptable and dependable, committed to continuous improvement.
Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

seasoned hr/learning & development head (sea) with extensive experience leading regional hr operations and l&d strategies across southeast asia, aligning people agendas with business objectives while ensuring regulatory compliance. proven track record in organisational transformation, change management, and talent management, including leadership development, succession planning, and capability building for diverse functions and markets. recognised for strong communication skills, people management, and problem resolution, consistently enhancing customer satisfaction and employee experience through data-driven policies, high-performance culture initiatives, and scalable learning frameworks. seeking to further drive regional impact by strengthening leadership pipelines and future-ready workforce capabilities in dynamic, growth-focused organisations.

Finance professional with commitment to high standards and results-driven performance. Proven experience in managing financial operations, optimizing budgets, and ensuring regulatory compliance. Known for fostering team collaboration and adapting to dynamic business needs while maintaining accuracy and efficiency. Expertise in financial analysis, risk management, and strategic planning.

Dynamic professional with expertise in mobile app marketing and business intelligence software. Skilled in target market identification and territory sales management, driving brand development strategies to enhance brand awareness. Committed to leveraging these competencies to achieve strategic business goals and foster growth.

An experienced individual with a Bachelor in Counselling and Guidance (Hons) student with internship experience supporting individuals with diverse needs, including persons with disabilities and adolescents. Experienced in conducting individual and group counselling sessions, handling cases such as marital issues and child behavioural concerns, and facilitating guidance activities. Skilled in Person-Centred Therapy (PCT) and basic Cognitive Behavioural Therapy (CBT), with strong abilities in active listening, empathy, and maintaining confidentiality. Familiar with psychological assessments and case documentation. Able to work well with multidisciplinary teams and adapt to clients’ needs. Committed to supporting emotional well-being and personal growth through ethical and client-centred practice.

 Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. 

Culinary professional with 10+ years of experience in fine dining, hotel, restaurant, and central kitchen operations. Skilled in hot kitchen, pastry production, kitchen supervision, HACCP compliance, and inventory control. Proven ability to lead junior staff, maintain high food quality standards, and perform in fast-paced environments.

Accomplished professional with expertise in preventative maintenance, maintenance and repair, and troubleshooting. Demonstrates strong capabilities in quality assurance and control, project management, and engineering principles. Proficient in technical documentation and regulatory compliance, ensuring seamless vendor and inventory management. Adept at utilising Microsoft Office to enhance operational efficiency. Committed to advancing career goals through continuous improvement and innovation within the engineering sector.
Attentive technician skilled in monitoring and resolving project hazards. Prioritises maintenance and repair tasks with strict time management. Strong record-keeping skills with focus on accuracy.

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