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PROJECT/QUALITY MANAGEMENT | CUSTOMER SERVICES | LEARNING & DEVELOPMENT Over 7 years’ proven track record in contact centre function, experiences in managing customers via calls/emails/face-to-face/live chat Possess strong knowledge in contact centre teams towards providing best customer services. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experienced in managing Expatriate/stakeholder relationship from different regions. Demonstrated analytical abilities in providing insights towards decision making. Experienced in Helpdesk Management on various projects. Managing escalations; develop collaboration with every business unit. Seeking an engaging and more challenging long-term career in quality/business management in which I can excel and contribute to the company's success while experiencing learning and advancement opportunities.

Experienced in greenfield and brownfield projects with over 24 years of experience in Oil & Gas. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Superintendent position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Oil & Gas professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic content creator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of communication and driving objectives. Motivated to learn, grow and excel in the line of communication.

A 20-year old diploma student that is willing to discover and pick-up new knowledge, self-motivated to achieve target, and adaptive to new surroundings.

Versatile Application Specialist with over 3 years of experience in the Clinical Chemistry and Immunoassay (CCIA) application of Diagnostic Healthcare Industry. Adept at delivering process improvements that increase efficiencies and performance. Expertise in Troubleshooting and Customer Service . Organized and articulate with excellent troubleshooting abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Proficient Store Manager dedicated to hiring and training passionate store partners and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. A team player and analytical problem-solver with track record of successful team development and excellent business achievement.

Seasoned engineering and technology leader with 18 years of experience across PCBA manufacturing, advanced test environments, and flash storage device validation, combining deep expertise in automation, debugging, and scalable solution development with a strong passion for technology breakthroughs.
Certified PMI-PMP practitioner experienced in Agile and Predictive methodologies, with proven strength in project scoping, requirements definition, and end-to-end delivery from proof-of-concept through production deployment. Recognized for strong system architecture design, data-driven problem solving, and leadership of Industry 4.0 initiatives including AI vision systems, data engineering, robotics, and augmented reality.
People-centric and dependable leader with solid programming fundamentals, strong understanding of device operation principles, and a consistent focus on developing talent, fostering collaboration, and building high-performing engineering teams.

A self-motivated, dependable, hard-working individual with 20 years of procurement experience, strong work ethic and team player.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dedicated nurse with seven years of experience in intensive care unit management. Proven ability to adapt to various units as needed. Strong team player with a commitment to providing high-quality patient care.


  I bridge healthcare, safety, and digital transformation — combining clinical expertise, system design, and audit precision to create safer, smarter, and more resilient workplaces. As a Medical Officer specializing in Occupational Health, I manage staff health surveillance, lead workplace risk assessments, and ensure compliance with DOSH Malaysia and MSQH standards. My experience spans outpatient clinical care, ergonomic and psychosocial risk evaluation, and ISO-integrated audits (9001, 14001, 45001). I believe occupational health systems should be human-centred yet data-driven. Whether it’s designing automated Google Workspace dashboards, building digital inspection tools, or developing competency-based training aligned with HRD Corp Malaysia, I focus on translating complex regulations into practical, sustainable solutions. Key Competencies:
  Occupational Disease Management & Health Surveillance (TB, Hepatitis B, NCDs)
  HIRARC and Workplace Risk Assessment
  Ergonomic & Psychosocial Risk Evaluation
  OSH Training Design & Delivery (Train-the-Trainer, HRDC Exempt)
  Internal Audits for QMS, EMS & OHSMS (ISO 9001/14001/45001)
  Compliance Strategy for MSQH Accreditation
  Digital Tooling & Automation (Google Workspace, AppSheet, Data Dashboards) Professional Highlights:
  Led Phase 1 of COVID-19 vaccination rollout at HRPB — recognized for data-led leadership.
  Developed digital surveillance tools for KOSPEN WOW, ILI, and COVID-19 stratification.
  Conducted multiple MSQH and ISO audits improving compliance readiness across departments.
  Active leadership in hospital OSH committees and professional bodies (MMA, MOHPA, MyPBM). My mission is to elevate occupational health systems through innovation, evidence-based practice, and empowering healthcare professionals with actionable data and clear strategy. Let’s connect if you’re exploring OSH training, audit readiness, or healthcare digitalization that makes compliance more meaningful.


Dynamic and results-driven professional with extensive experience in customer service at Speedmart99 Sdn Bhd. Proven expertise in cash handling and payment processing, complemented by strong communication skills. Adept at resolving customer issues and enhancing satisfaction, consistently maintaining a balanced cash drawer and ensuring accurate transactions.

Dedicated and compassionate Medical Officer with 16 years of clinical experience including internal medicine care both inpatient and outpatient, comprehensive understanding of internal medicine, experienced in managing diverse range of medical condition involving different internal medicine subspeciality.
Passed MRCP Part 2 (Written) in 2023 and currently preparing for MRCP Part 2 Clinical (PACES) in December 2026.
Committed to delivering patient-centered care with strong teamwork, procedural and leadership skills and commitment to continuous learning and growth.

Dynamic Sales Coordinator at Kym Industries, adept at enhancing productivity and revenue through effective customer communication and streamlined processes. Proven ability to set goals and build strong teams, ensuring timely deliveries and high customer satisfaction. Skilled in maintaining accurate sales records and optimizing performance for improved outcomes when dealing together with Sales Manager.Being Well experienced Sales Coordinator for the past 8 years,I have been facing many customers and many extraordinary challenges everyday have been well trained and patience in the only way to make solution for any problems occurs among the customers.

Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Dedicated professional with a strong foundation in customer service excellence and inventory optimisation. Demonstrates expertise in promotional merchandising, transaction accuracy, and conflict resolution, ensuring seamless guest relations and sales support. Proficient in data reporting, health and safety compliance, and event coordination, with a proven track record of effective team collaboration. Skilled in office etiquette and file management experience, enhancing operational efficiency through delegation efficiency. Committed to leveraging skills for continued growth in dynamic environments.

Detail-oriented and results-driven professional transitioning from procurement and optical telecommunications to data analysis. Experienced in managing procurement processes, vendor relationships, and operations, with strong analytical and problem-solving skills. Skilled in SQL, Excel, and data visualization tools such as Power BI and Tableau. Seeking to apply these skills to drive data-driven decision-making and optimization in a data analyst role.

Experienced driver from 2001 to 2025. Proven record of timely and efficient transportation. Possesses strong defensive driving skills and a commitment to safety and customer satisfaction.

Creative and dedicated Culinary Specialist with hands-on experience in café and hospitality operations. Strong in food quality control, customer service, staff supervision, and inventory management. Known for a positive attitude, teamwork, and maintaining high service standards in fast-paced environments.

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