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Mike is a goal and results oriented, seasoned IT / CX professional with a robust background in technology. Looking for new challenges, he left everything in the Philippines to move and call Malaysia his second home in 2018. He started working as a Level 1 Technical Support Engineer for Kaspersky and worked his way up to lead a team of Customer Experience Engineers in TDCX serving a Fin-Tech client. He also served in OKX, a top 3 cryptocurrency trading platform as a Global Operations Lead overlooking the quality and training needs of the company. He is now a Team Leader for Acora Managed IT Services.
He is currently looking into venture back into either a technical or a leadership role

Accomplished Executive with over 3 years of experience prospecting, engaging and closing new accounts and building and maintaining relationships. Skilled in new business development and generating reports in Powerpoint to track and report activities, progress and strategies.

Accomplished Human Resources Officer proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.

Kind Kindergarten Teacher with two years of experience. Detail-oriented planner with talent for developing individualized lesson plans and cultivating classroom atmospheres of positivity and progress. Committed to comprehensive student growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teacher position. Ready to help team achieve company goals.

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction. Hardworking Senior Sales Associate successful at cultivating and deepening relationships to build loyal account base. Leverages strong planning, problem-solving and customer service skills to achieve demanding sales objectives. Skilled Senior Sales Associate well-versed in [Industry] products, services, customers and market trends. Consultative-selling expert with proven closing skills. Exceptional abilities and [Number] years of experience in [Type] sales. Experienced Senior Sales Associate dedicated to maximizing revenue and customer acquisition through discipline, knowledge and persuasive communication skills. Ready to apply [Number] years of experience to a challenging position with room for advancement. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of [Product or Service] sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 Since 2007, I have worked in administrative, financial, customer service, fraud detection, and data entry tasks that included daily and monthly reconciliation and supporting business processes. Throughout my 16 years of employment, I maintained positive relationships with all of my team members and upper management.Detail-oriented team player with excellent organizational abilities. Capability to manage numerous projects at once with high precision. I am a quick learner and self-starter. I always remain calm in challenging circumstances or emergencies, especially in a fast-paced working atmosphere.Furthermore, I am frequently commended on my honest, kind, polite, helpful, multi-tasking, precise, and diligent demeanors. 

Results-driven Ceo with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

I have 18 years of experience teaching all levels. Able to teach IELTS, TOEFL, IGCSE, ESOL, GCE O LEVEL and Cambridge, Pearson, UEC, SPM, Literature SPM. Students have obtained marked improvements

Was a marker and and set UEC exam paper for Dhong Zhong Education Board for public exam. Also was invited for a workshop by Botany International School, Min Tat Kulim and for Dhong Zhong during UEC which was uploaded in Facebook.

Was invited as a debate trainer by an Islamic School In Ipoh for district competition.

Published two articles recently from my Master paper.

Business-minded Finance Manager promoting more than 17 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.

Highly skilled Technical Support Manager with expertise in Ismeca turret machines and new machine improvements. Strong leadership and problem-solving abilities with a track record of optimizing customer support processes. Committed to delivering quality solutions and achieving customer satisfaction.

I have extensive experience in administrative roles across various fields. From my previous roles, I have learnt to multitask, work independently, manage my time effectively, and communicate and collaborate effectively with supervisors and colleagues - which makes me proud. I am able to handle multiple tasks simultaneously and I am a quick learner - I do not require much guidance to complete a task. Of course, I have a keen habit of asking questions. What makes me most accomplished is my relationship with my colleagues. While working in Malaysia, I only focused on being effective at work, but working in Singapore has taught me the importance of building strong relationships within the company. As a result, I have become the main communication channel between my department and others in the company. My colleagues are always willing to seek my help because of my friendly nature. I always provide support to my department and even assist my manager. This has earned me the approval of both my former manager and colleagues. Therefore, with this new opportunity in the healthcare field, I am confident that I can provide exceptional support to both patients in need and my colleagues, drawing on my past experiences in diverse areas such as customer service, emotional support, documentation, insurance knowledge, problem-solving, and organisational skills. I am aware that a patient is different from a customer. As a PSA, it is important to serve patients with passion, a friendly manner, and a warm heart. My experience of caring for my father in a hospital environment is a testament to my belief in this. The role of PSA is a new experience for me and I believe this can be a new beginning of my life.

A proactive, experienced and certified Project Management Professional (PMP®) with over 10 years of experience and strong background in Project Management, Procurement Management, Asset Management, Engineering Services and Operation in Marine, Oil & Energy Industry, and Government Sector, specifically in Mechanical Engineering Discipline.

Accomplished and goal driven Function Head of Financial Market Operation-FSS Fund Services Department with more than 18 year’s extensive experience in providing excellent client products deliverables and services with outstanding management and tactical business leadership. Achieving optimal results with competent planning, organization, and solutions-oriented approach while driving business growth and strategic alliances. Diplomatic leader and analytical thinker able to inspire and cultivate productive working relationships with employees and business partners/ stakeholders.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven Legal Assistant with [Number] years of experience in [Type] law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in [Area of expertise] law.3

Hardworking Malaysian student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Also an effective Student committed to learning, developing skills in Global Logistics and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

With a focus on creating a dynamic and supportive environment, I foster inquiry-based learning and hands-on experiences to empower student growth. Embracing my passion for sports, I encourage students to embrace physical activity, teamwork, and sportsmanship, promoting holistic development and a healthy lifestyle. Through mentorship, I instil a lifelong love for learning and global citizenship, supporting both academic and personal growth.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Hardworking and seasoned Business Analyst offering 6 years of experience in the healthcare, education and agriculture industries. Expert on business and systems requirements, user acceptance testing and end-user training. Meticulous and detail- oriented with excellent observational, organizational and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

 Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in data analytic and reporting and offering skills in management and customer obsession. Fluent in PHP language and accustomed to working with cross-cultural, global teams. 

Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.

Results-driven HR Practitioner offering 22+ years in achieving positive human resources results for IT Infrastructure, Cloud Computing and Governance and private companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.

WWW https://bold.pro/my/joizuddin-omar-230523144817/284

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes, cost reduction and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Career Achievement :
Increased production performance (plan vs actual) from 88% in 2007/08 to 100% in 2009/10
Reduced rejection rate from 3,190 ppm in 2007/08 to only 244 ppm in 2009/10
Improved Overall Equipment Effectiveness (O.E.E) from 57% in 2007/08 to 84% in 2009/10
Reduced customer returns from 1,231 ppm in 2007/08 to only 29 ppm in 2009/10
Optimized the utilization of manpower and production capacity through line balancing
Reduced production cost per unit through cost reduction in manpower, cutting tools and oil. Cost of direct and indirect from RM 3.21 in 2008/09 to RM 2.16 in 2009/10, Cost of cutting tool from RM 0.90 in 2008/09 to RM 0.46 in May 2010 and Cost of oil from RM 0.22 in 2008/09 to RM 0.10 in 2009/10.
Reduced the cost for waste disposal from RM 26,000 in 2008/09 to only RM 2,500 in 2009/10
Improved Mean Time Between Failure (MTBF) for equipment maintenance from 13.5 hours in 2007/08 to 255 hours in 2009/10
Improved Mean Time To Repair (MTTR) for equipment maintenance from 5.6 hours in 2007/08 to 0.6 hours in 2009/10
Reduced cost of maintenance from RM 191 K (Q) in 2007/08 to RM 30 K (Q) in 2009/10
Established on-line performance monitoring system for line production
Improved vendor performance achievement from 64 % in 2008/09 to 96% in May 2010
Improved On Time Delivery (OTD) to customers from 97% in 2008/09 to 98.3% in 2009/10
Managed to achieve Zero Customer Downtime for 2009 and 2010.
Turnarounds Machining and Sheet Metal Department within a year.
Backlog recovery finished within 6 month for machine shop level.
Introduced and implement SFC monitoring and reporting
Improvement for cost reduction to the machining process and special surface treatment line.
Successfully developed the critical wing component as per time line and customer requirement.

Proactive, talented communicator well-versed in all aspects of mobile app development. Results-oriented experience in IT industry. Solidifies client relations and growth through improved workflows and enhanced features. Successful mobile application developement proficiently translates wireframes and prototypes into reliable code that is highly versatile and remains resilient to glitches, bugs and software updates. Collaborative developer with reputation for building lasting relationships among team members, partnering across departments to produce highly effective content that meets desired outcomes. App-oriented architect with meticulous attention to detail in strategic design and problem-solving. Exceptional U/I and U/X- oriented Software Engineer with creativity and foresight in tailoring apps and programs to fit needs of diverse customer base. Leader in inspiring team cohesion despite conflicting perspectives and ideas. Respected JAVA program writer, designer and troubleshooter with reputation for producing and maintaining flawless and enduring code. Deadline-driven professional offering wealth of expertise in building apps for Hospital University Kebangsaan Malaysia. Focused and driven with strengths in coding and bug resolution. Experience delivering top-notch, well-developed apps that provide service to first responders. Experienced and dedicated Mobile App Developer with impressive expertise in Medical industry. Directs design, development and implementation of mobile applications and delivers products ahead of schedule. Strong application lifecycle skills and dynamic persona. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level computer engineering position. Ready to help team achieve company goals.

Newly graduated software engineer with degree in computer science. Strong communication and problem-solving skills. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. Focused, results-driven and knowledgeable in multiple computer languages. Seeking an opportunity to enhance various software packages. Out-of-the-box thinker and problem solver dedicated to improving performance. Works well in teams and consistently delivers to deadlines.

I'm a friendly person. I really enjoy meeting and working with a lot of different people and am known for being a great listener and clear communicator, whether I’m engaging with colleagues or employers.
Moreover, I'm the kind of person who knows how to execute difficult tasks with precision. I pay attention to all the details of a project. I make sure that every task is just right but is also completed in a timely manner. Furthermore, I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner. I thrive in team settings, and I think my ability to effectively communicate with others is what drives my ability to solve a variety of problems.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Multifaceted hospitality & operations leader with over 12 years of experience in high-end restaurant management, brand development, and full-spectrum business execution.
Launched and operated 10+ F&B brands Malaysia, overseeing concept creation, team recruitment, menu strategy, and system implementation.
Also, experienced in real estate, insurance, events manager and e-commerce sales-bringing commercial insight and customer-driven thinking into hospitality operations.
Known for blending creativity with structure, building scalable systems, and mentoring strong, service-focused teams.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and adapt to a new working culture.

Successfully managed multiple projects simultaneously with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Consistently met or exceeded deadlines and demonstrated a strong commitment to teamwork and project success and being a team player with hardworking and resourceful approach.

Graduated from UCSI University with CGPA 3.0 under course B.A. (Hons) Accounting. Been working under shared service center for more than six years experience since year 2017. Working at NOL Global Shared Service Centre as Account Receivable Analyst at the beginning and been promoted as a Senior Analyst of Bank Reconciliation department since 2019 and also appointed as member of project develop team (SAP - FICA) as a trainer & SKU. Currently working at Aspiro Solution Sdn Bhd (well known as Accenture) as Specialist, Financial & Accounting Analyst for OTC, PTP & RTR. And also been assigned to join one-year management training program in order to promote to management level. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Dynamic Sale Executive with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

 Dedicated Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. 

Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 5+ years of experience in workforce assessment.
Dedicated Call Center Reporting Analyst effectively creating, evaluating and improving reporting processes. Driven to support continuous improvement and efficiency.

Goal-oriented individual versed in greeting high-volume of customers and recommending products based on individual requirements. Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Accomplished and resourceful stay-at home mom with strong organizational, communication and problem-solving skills. Had strong sales and marketing 15 years working experience in the past before the pandemic. Grew a business from zero to five centers within 2 years, generating over 2.8 mil in annual revenue. Passionate about creating a positive impact in the community by providing high-quality services that meet the needs of customers. Excited to transition back into workforce and leverage experience and expertise to drive growth and profitability for new venture.

About Me
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [warehouse assistant / supervisor] position. Experienced in food manufacture factory with 10 years. Experience in warehouse , packing , and production department . Proficient in operating packaging machine , forklifts , and truck within 3 ton below . Strong attention to detail and ability to follow safety SOP . Ability to work efficiently . Excellent communication and leadership in a team .

Mencari jawatan untuk meneroka pilihan kerjaya yang ada pada masa hadapan. Seorang yang rajin dan bermotivasi. Untuk mengaplikasi serta meningkatkan ilmu dan kemahiran saya di mana saya dapat menyumbang yang terbaik untuk manfaat masyarakat.

Front-End Developer with a proven ability to collaborate effectively with senior developers while spending extra time to be mentored. Enjoy working closely with team members to ensure workloads are effectively redirected to bottlenecks and personally picking up the slack when necessary. With a passion for both personal growth and for software development, I attended a 400+ lectures coding bootcamp to learn new languages while sharpening existing skills. Ready to apply my passion for coding to a talented team to develop quality solutions.

Hardworking nursing professional bringing 20+ years of experience delivering exceptional care to intensive care patients.Currently working at Emergency Deparment almost 2 years. Knowledgeable about nursing care, requirements and skilled at maximizing patient comfort and safety . Well-organized,detail oriented and forward-thinking in managing patient needs.well versed with medical terminology.Exceptional experience serving in large hospital environments.

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