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Dynamic manager with extensive experience at PETRONAS, excelling in team leadership and strategic planning. Proven track record in enhancing employee engagement and developing local talent for the Oil & Gas industry. Skilled in operations management and fostering strong customer relationships, driving significant improvements in team productivity and performance.

Dynamic and results-driven Project Management Professional with over 11 years of experience in finance transformation, HR project management, and payroll. Expertise in SAP, payroll systems, and process optimization with a proven track record of delivering large-scale global and regional projects. Skilled in leading cross-functional teams and managing complex global payroll transitions, focusing on upstream and downstream integrations to drive automation initiatives that enhance compliance, efficiency, and employee experience. Recognized for exceptional stakeholder management and analytical capabilities, effectively aligning people, processes, and technology to support corporate objectives.

Dedicated and adaptable with experience in administration, customer service, and e-commerce operations.
Willing to learn new skills even if it takes time, with a positive and proactive attitude.
Recognized for achieving timely claim resolutions and fostering positive client relationships in fast-paced environments.

Knowledgeable project manager with 7 + years of professional experience and certification in Agile methodology. Passionate about implementing Agile solutions to achieve the satisfaction of external stakeholders. Managed to increase the efficiency of project teams.

    Native in Japanese and fluent in English, with a passion for delivering impactful, empathetic support in high-growth, fast-paced environments.    Customer-obsessed service professional with 7+ years of experience supporting diverse customers in aviation, hospitality, and healthcare across Singapore, Japan, and Malaysia.    Adept at resolving complex complaints under pressure, improving service flows, and mentoring multicultural teams.  

My name is Matthew, I'm Malaysian Chinese and 37 years old. I had more than 2 years of experience in sales(property) industry. Outside of work, i enjoy traveling and outdoor activities. I believe exploring different cultures and places helps broaden horizons and enhances creativity. Since previously i in property industry, so i very interested in this opportunity and look forward to bringing my skills and experience to your company, at the same time, hope to achieve long-term development in your company as well. Thank you for your attention.

PMP-certified IT professional with 19 years of experience in Information & Communication Technology (ICT).Managing incidents professionally and writing accurate reports. Familiarity with emergency response plans, evacuationprocedures.Ensuring that contracted security services meet agreed-upon standards (SLAs, KPIs).Reacting quickly and effectively in high-pressure situations.The coordination of the product and associated ITIL processes, support and RACI.Specializes in Service Desk operations for 10 years and held a Team Leader role for 5 years. Currently serving as Team Leader for APAC Service Desk at Norma Group since May 2020,overseeing regional support operations and ensuring high service delivery standards. Also responsible for Office Manager duties at the ICT PFCC office in Malaysia, showcasing strong Organizational, coordination, and administrative skills.

Dynamic Senior Project Consultant with proven experience at TNB Integrated Learning Solution, specializing in change management, business process optimization, and learning consultation. Certified HRDC trainer with strong people engagement and facilitation skills, experienced in designing and delivering impactful training and upskilling programs that drive system adoption and organizational transformation.

Fluent in English and Malay, with expertise in leveraging AI business applications and digital tools to enhance learning, collaboration, and performance. Skilled in Windows Server management and Citrix virtualization, with a strong background in ICT governance, stakeholder engagement, and operational efficiency. Highly motivated, adaptable, and collaborative, with the ability to connect effectively across all organizational levels. Currently pursuing a Master’s in Data Science.

I have close to 10 years of experience in the IT industry, with over 8 years specializing in SAP across functional support, configuration, data migration, and rollout implementations. My core expertise lies in SAP Material Management (MM), with strong exposure to integrated modules within SAP and external systems. Beyond technical capabilities, I have developed a solid foundation in end-to-end solution delivery from gathering business requirements to testing, training, and production support. I aim to ensure that implementations are not only delivered on time and within scope but also operate efficiently post-rollout, in full alignment with security, governance, and compliance requirements.

Dynamic and results-driven manufacturing professional with over 15 years of experience in high-volume production, engineering operations, and people leadership across the medical device and semiconductor sectors. Proven expertise in FCBGA assembly & test, product transfers, lean manufacturing, and process optimization. Skilled at leading cross-functional teams, improving core metrics, and driving continuous improvement initiatives aligned with ISO and regulatory standards. Proficient in data-driven decision-making using Excel, Power BI, and production systems. Recognized for strong problem-solving, collaborative leadership, and the ability to manage multiple priorities while consistently achieving business objectives. Dependable, adaptable, and committed to excellence, with a demonstrated willingness to take on added responsibilities to support team success.

Diploma-qualified Human Resource Management professional with 4+ years of corporate experience in compliance, documentation, and employee support. Skilled in data accuracy, onboarding assistance, and policy enforcement. Now seeking to transition into HR/Admin to leverage strong organizational and people skills.

Dynamic and results-driven Assistant Engineer with 8 years of experience at Jabatan Kerja Raya (JKR) Malaysia, specializing in electrical systems design, project coordination, and multi-million-dollar infrastructure initiatives. Honored with the Best Employee Award in 2024 for exceptional performance and dedication. Proven track record in managing end-to-end project lifecycles, from procurement and cost estimation to site inspections, quality assurance, and stakeholder collaboration, ensuring compliance with safety standards, and timely delivery within budget. Skilled in leading cross-functional teams, mentoring junior engineers, and implementing innovative solutions to overcome challenges in high-stakes construction environments. Eager to transition to the private sector as a Project Manager in Engineering, Facilities Manager, or a similar role, leveraging expertise in resource optimization, technical documentation, and strategic planning to drive operational excellence and project success for forward-thinking organizations.

Dedicated Electrical Technician with over 4 years of experience in facility maintenance, solar photovoltaic (PV) installation, and industrial machinery support. Proven expertise in troubleshooting electrical, mechanical, and plumbing systems, along with executing both grid and off-grid solar projects to ensure optimal functionality and adherence to safety standards. A strong track record in preventive maintenance and robotic operations demonstrates the ability to collaborate effectively across teams, minimizing downtime and enhancing operational efficiency. Committed to delivering high-quality results while actively pursuing opportunities for professional growth and development.

I am a fresh Fashion Design graduate from China, where academic projects and internship experience exposed me to the fast-paced Chinese fashion market. This background strengthened my skills in pattern making, draping, garment construction, and textile application, while sharpening my awareness of global fashion trends. With creativity, adaptability, and multilingual communication, I aim to bring fresh perspectives from my international experience to a full-time fashion design role in Malaysia.

A dynamic and results-driven Engineer with 2 years of hands-on experience in the maintenance, optimization, and troubleshooting of advanced industrial systems. Adept at utilizing strong analytical capabilities and engineering principles to improve equipment reliability, reduce downtime, and drive operational efficiency. Proficient in implementing predictive maintenance strategies, conducting root cause analysis (RCA). Expertise in PLC programming, automated control systems, and fostering continuous improvement initiatives. Proven track record of leading cross-functional teams to successfully execute high-impact projects, while promoting a culture centered on safety, quality, and operational excellence. Dedicated to delivering innovative, results-driven solutions to meet both immediate and long-term engineering goals.

Dynamic Practicum Teacher at Sekolah Kebangsaan Sungai Lalang, adept at implementing innovative teaching strategies and fostering student engagement. Successfully developed individualized education plans, enhancing academic success for diverse learners. Skilled in classroom management and fluent in Bahasa Melayu, I build strong relationships with parents to support student growth.
Focused on building classroom teaching, lesson planning and behavior management skills. Knowledgeable about applying both modern and traditional strategies to reach different students. Proficient in modern technology.

Results-driven Senior IT Support Engineer with over 6 years of experience in IT infrastructure, regional support, and system administration across multi-country operations (Malaysia, Singapore, Vietnam, Indonesia, Australia, Dubai, Thailand). Proven expertise in network and security management (FortiGate firewall, VPN, SD-WAN), Microsoft ecosystem administration (Office 365, Intune, OA system), and enterprise application support. Skilled in leading cross-country IT projects including network upgrades, O365 migration, Intune deployment, and CCTV & Door Access System implementations, significantly improving system stability and business continuity. Strong background in end-user support, project management, and team leadership, with a track record of enhancing service quality, achieving high resolution rates, and optimizing IT operations to support business growth.

Experienced in Sales Management with close to 10 years of experience in strong administrative skills, management workflow and customer communication. Proven ability to work effectively in a team and deliver results. Passionate in exploring something new to further expand my skills and contribute to the success of a dynamic organization. In my previous role as an Assistant Channel Manager, I successfully provided consistent achieved sales targets. With a strong attention to detail and excellent problem-solving skills, I am confident in my ability to drive business growth and to fulfill the expectations given.

Results-driven Funding Associate with a strong commitment to team collaboration, procurement support, and operational excellence. Equipped with proven skills in financial analysis, grant writing, project management, and procurement coordination to support impactful funding strategies. Highly reliable and adaptable, with a consistent ability to navigate changing priorities while ensuring smooth financial and procurement operations. Recognized for strong communication skills and the ability to build and sustain positive stakeholder and vendor relationships.

Proactive and highly organized Hostess with a proven track record of delivering outstanding guest experiences. Skilled in managing reservations, optimizing seating arrangements, and resolving guest concerns with efficiency and professionalism, consistently driving higher customer satisfaction and positive feedback.

IT specialist with 29 years of experience in Application Support and troubleshooting. As a collaborative leader, I prioritize open communication and approachability, fostering a team environment where individuals feel valued and supported. I have obtained relevant certifications such as ITIL which serve as recognition for my expertise and knowledge. I embrace flexibility and seek mutually beneficial solutions, ensuring that decisions align with organization goals and priorities. With a focus on achieving results and driving exceptional outcomes, I am to make a positive impact and contribute to the success of organizations that value effective support management, a collaborative work culture, and the expertise of skilled professionals. With over 29 years of experience in IT, I was a Production Support Manager at Hitachi eBworx, a leading provider of core banking solutions. I was responsible for managing the service delivery for Level 1, Level 2, and Level 3 support for the real-time banking (RTB) application for four countries, with a 24/7 support model. I was also the Domain Lead for UOB IH2 for AML Production Support team.A highly motivated and accomplished professional with over 29 years of experience in the IT industry. I possess expertise in software application support, team management, stakeholder management, and project management. Throughout my career, I have successfully supported globally the applications across diverse sectors including banking, telco, government, financial institutions, and commercials environments. My versatile and seasoned approach to software applications and management consistently drives outstanding outcomes. With a strong track record and comprehensive skill set, I am well-equipped to positively contribute to any team or organization. My goal is to ensure the highest level of customer satisfaction and operational excellence for the RTB application and related services

During my previous employment, I have learned to work together with different group of people in order to achieve the company's goal within the time frame given by the management without any delays.

Moreover, I also able to improve my skills in project management and hope that I'll be able to implements those skills I have learned during my previous employment to contribute effectively to my future employment.

I'm also eager to learn any new things or handle any new challenges that is given to me and also able to adapt to any new environment quickly.

Foundation in Arts graduate with 1 year of customer service experience in retail, security, and automotive industries. Developed skills in communication, problem-solving, and service coordination, with the ability to work effectively under pressure and independently.

Motivated college student with a solid foundation in technology and hands-on experience in electronics design. Eager to apply skills in real-world projects and continue developing as a professional.

Seeking a career to utilize my knowledge, personal to gain comprehensive understanding at a reputed organization so as to take responsibility and contribute significantly.

Hard-working, creative and proactive. Energetic and hard working person. Responsible to the work, and always be punctual. Interest in developing new skills and abilities.

Dynamic retail professional with proven expertise at Speedmart 99 in enhancing inventory accuracy and streamlining stock management. Skilled in customer service and data entry, I fostered strong customer relationships, ensuring repeat business. Committed to workplace safety and operational excellence, I consistently maintained balanced cash drawers and accurate financial records.

Dynamic sales professional with over 10 years of experience in driving strategic lead generation, delivering impactful sales presentations, and executing effective sales strategies across diverse sectors. Proven track record of exceeding quotas and transforming prospects into loyal clients while cultivating a robust network of referrals to enhance sales opportunities. Expertise in product marketing and management, overseeing the entire lifecycle from conception to launch, and adept at developing innovative market strategies for new products and branding initiatives. Goal-oriented with a strong ability to thrive in fast-paced environments, consistently delivering results that contribute to organizational success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Professional Summary:
Detail-oriented Software Engineering Graduate with a strong foundation in full-stack development and proficiency in JavaScript, jQuery, C#, Python, and MySQL. Experienced in developing and optimizing web applications within Agile frameworks. A collaborative team player with excellent analytical skills and a commitment to delivering efficient, high-quality software solutions.

Experienced Knowledge Base Specialist with 13 years in customer service environment, including front-line support, process improvement, and content creation. Skilled in writing and managing help articles to improve support quality and reduce customer inquiries. Able to work well with support, training, and product teams to identify information gaps and provide clear, helpful documentation. Familiar with tools like Internal system, and Google Workspace, with a strong focus on user experience and continuous improvement.

Dynamic professional with extensive experience at the Ministry of Science, Technology and Innovation, excelling in strategic planning and policy development. Proven ability to drive cross-divisional collaboration and enhance workforce capabilities. Strong analytical skills complemented by high-level communication expertise, successfully integrating initiatives to advance national human capital development.

Experienced with system diagnostics, repairs, and upgrades essential for maintaining operational integrity. Utilizes technical expertise to troubleshoot and resolve system issues promptly, ensuring minimal downtime. Knowledge of network configurations, hardware installations, and software management to support seamless system performance.

Dynamic, performance-driven specialist with over 3.5 years of experience in retention and communication strategies. Expertise in promotional design, customer retention initiatives, KPI-driven planning, and multi-channel communications. Proven ability to collaborate across departments, execute impactful campaigns, and create localized content that drives acquisition and retention growth. Committed to leveraging data-driven insights to enhance customer engagement and achieve strategic business objectives.

Business-minded professional with 10+ years of experience across marketing, fintech, real estate, and logistics. Skilled in platform launches, campaign planning, and client growth. Fluent in English, Mandarin, and Malay, with a strong focus on problem-solving, relationship-building, and turning ideas into action.

Trilingual Customer Service Professional with 5+ years of experience in high-stakes, client-facing roles. Fluent in English, Mandarin, and Malay, with a proven ability to resolve complex issues and build client trust, demonstrated by earning a formal commendation for translation support and closing a ~MYR 200,000 luxury sale. Combines commercial acumen with the discipline and composure from law enforcement to deliver exceptional, empathetic customer solutions.


Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

MSc Psychology graduate from the University of Edinburgh with a keen interest in healthcare consulting, supported by strong academic research experience and two years as a school counsellor. Skilled in primary data collection, with a proven ability to translate research into actionable insights. Known for strong leadership, having led an international debating championship committee, and currently seeking to apply my analytical mindset and people-focused approach in a consulting environment.

Dynamic sales professional with a proven track record at Singapore, excelling in customer service and teamwork. Recognized for enhancing sales performance and fostering collaboration within teams. Skilled in time management and problem-solving, consistently achieving targets and driving revenue growth. Committed to delivering exceptional results in fast-paced environments.

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