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Adept at enhancing customer dining experiences at RICHEESE FACTORY, I excel in station stocking and table setting arrangements, ensuring seamless service. My proactive approach in maintaining cleanliness and efficiency has significantly reduced wait times. Skilled in order taking, I blend meticulous attention to detail with excellent interpersonal skills to elevate guest satisfaction.

Dynamic leader with a proven track record at Iris House Hotel, enhancing operational efficiency and fostering customer relationships. Expert in project management and conflict resolution, I've successfully implemented strategies that significantly improved client satisfaction and team productivity. My approach combines innovative leadership with a focus on achieving tangible results and building strong, lasting relationships.

Developed skills in a fast-paced network operations environment, including network monitoring, issue resolution, and customer support. Seeking to transition into a new field, leveraging problem-solving and technical support abilities. Eager to apply and further develop network troubleshooting and customer service skills in a related role.

Experienced Facilities Management Director | Higher Education Industry

A seasoned Facilities Management Leader with over 20 years of experience in the higher education sector, currently serving as Director of ALAM Campus Operations Division. In this role, I oversee multiple key departments, including Facilities Management, Occupational Safety & Health (OSH), Security, Sustainability & Environment, and Galley Operations. I am responsible for leading cross-functional teams to ensure operational efficiency, compliance, and sustainability across the campus.

Previously, I held the position of Compliance Manager / Maintenance Engineer at Multimedia University, where I played a pivotal role in the management and maintenance of campus facilities, ensuring optimal performance and safety standards.

Core Competencies:
Project Management & Event Management
Risk Management & Business Continuity Management (BCM)
Occupational Safety & Health (OSH) & Training Delivery
Operational Excellence & Strategic Leadership
Educational & Professional Certifications:
Master of Business Administration (MBA) in Advanced Operations Management, Universiti Teknikal Malaysia Melaka
Bachelor’s (Hons) in Electronics Engineering, Multimedia University (MMU)
Certified Safety & Health Officer (SHO) by NIOSH, Melaka
Competency Certificate in OSH – Coordinator from NIOSH Malaysia
Certified Energy Manager (CEM) (MAESCO) & Registered Electrical Energy Manager (REEM)
Professional Engineer (Ir/PE), Malaysia
Currently pursuing Certified Facilities Manager (CFM) certification by CIDB
Additional Qualifications:
Certified CEPSWAM Competent Person (Institut Alam Sekitar Malaysia)
Certified HRDF Train-the-Trainer
With a robust foundation in Facilities Management, Operational Leadership, and Safety Compliance, I am driven to improve operational efficiency while prioritizing sustainability, safety, and cost management.

Skilled Commis 1 with a track record of enhancing kitchen operations at Broom at Bukit Bintang through expert food preparation and inventory management. Demonstrated leadership in maintaining high safety and hygiene standards, contributing to a significant improvement in team efficiency and food quality control. Proficient in knife skills and adept at fostering a collaborative work environment.

With over 10 years of experience in Business Development and Key Account Management, I have demonstrated strong leadership in managing high-performing teams, consistently achieving group objectives and individual targets, while overseeing P&L responsibilities. I have a proven track record of collaborating effectively with both internal and external stakeholders, leveraging my deep industry knowledge to drive results across all recruitment assignments, and align solutions with client needs. Strong interpersonal skills allow for successful collaboration with stakeholders at all levels to foster a positive work environment. A significant impact was made in previous roles through the implementation of innovative sourcing techniques and maximizing team productivity.

Skilled electrical engineer with background in designing, developing, and testing electrical equipment. Experience includes working on complex projects involving power systems and electronic devices, ensuring safety and efficiency. Strengths include analytical problem-solving, team collaboration, and adaptability to new technologies. Contributed to improving system performance and reducing operational costs through innovative engineering solutions.


Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.

Dedicated professional with demonstrated strengths in customer service and e-commerce. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Dynamic and adaptable professional with a history of enhancing customer experiences at ZEUS IT GADGET SIBU. Excelled in teamwork and technical proficiency, including Microsoft Office. Proven track record of learning quickly and leveraging strong communication skills to achieve objectives. Skilled in maintaining high standards of cleanliness and organization, demonstrating a blend of hard and soft skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Driven by a strong foundation in problem-solving and teamwork, I am keen to learn new skills and abilities and also find new opportunities to foster working relationships that are pivotal in my professional development.

Senior Case Processing Officer experienced in refugee resettlement processes, data analytics, data entry, and quality control. Highly self-driven with exceptional skills in communication, management, and team building. Actively seeking a full-time role that presents professional challenges and leverages my interpersonal skills, time management, and adept problem-solving abilities. Adaptable to change and informed risk-taking.

Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key
driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and operations policies.
Strive to exceed customer/employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.

Dedicated and methodical quality assurance professional with a proven track record of achieving tangible results and fostering cross-team collaboration. Excited to partner with like-minded individuals to effectively achieve organizational goals. Proactive in identifying and resolving issues, ensuring the highest level of quality and customer satisfaction.

Detail-oriented Agronomist helps teams develop basic and advanced agronomic knowledge to add value to customers. Versed in customer relationship development and personnel growth while keeping current on industry agronomic practices to drive short- and long-term planning. Consistently identifies and implements productivity-increasing strategies and activities. In addition, hard working, responsible on job given and can work under minimal supervision.

Developed robust skill set in fast-paced, customer-focused environment, looking to transition into new field. Expertise in troubleshooting, problem-solving, and delivering technical support under pressure. Successfully led cross-functional teams to deliver high-impact products aligned with business goals. Ready to bring technical aptitude and customer service excellence to new and challenging role.

To seek a career that can push further my skills and allow me to experience new environment as well as to acquire new abilities.I am versatile and strong willed. Loves to travel, meet people and discover new cultures. I am expressive, passionate and work well in a team with a warm and a caring person.

Dynamic Administrative Assistant with proven expertise in office management and customer service honed at Hospital Sultan Abdul Aziz Shah UPM. Excelled in data entry and critical thinking, enhancing patient satisfaction and streamlining insurance processes. Skilled in fostering professional relationships and training staff, significantly improving operational efficiency.

Graduated in Mechanical Engineering from University of California, Davis in 2020 and had the opportunity working for three years in California USA with leading engineering and manufacturing companies in technology components. I am a fast learner, love problem-solving tasks and performing hands-on activities. My exposures with people from various nationalities and cultures during my undergraduate years, as well as total of 4 years of professional working has made me more mentally and physically resilient in performing my duty in any environments.

With 12 years of accounting experience across various industries, I bring a strong understanding of financial management, reporting, and analysis. My expertise spans budgeting, forecasting, and compliance, allowing me to drive financial accuracy and support business growth through strategic decision-making and cross-industry insights.

Dynamic Pest Control Technician with a proven track record at Entech Global Solutions, adept in chemicals handling and showcasing exceptional teamwork. Leveraged pest management solutions to significantly reduce infestations, while fostering collaboration across teams to enhance operational efficiency. Demonstrates strong problem-solving abilities and time management, contributing to surpassing productivity targets.
Experienced with identifying and treating pest infestations using effective methods. Utilizes thorough inspection techniques and safe application practices to ensure successful outcomes. Track record of excellent problem-solving skills and strong customer relations.
Offering strong foundation in problem-solving and attention to detail, ready to excel in pest management. Brings understanding of pest behavior and safe pesticide use, along with strong communication and teamwork skills. Ready to use and develop these abilities in pest technician role.

With a notable background at OLM Asia Sdn. Bhd., I excelled in enhancing animation quality and team performance, significantly improving project consistency. Expert in 2D animation plus additional skills in 3D animations and game developing, my leadership and coaching skills encourages animators to surpass benchmarks and standard needed. My approach blends creative managements with technical skills, ensuring in good quality animation delivery.

Versatile and diligent, with a proven track record at RIMBUN TENAGA RESOURCES SDN BHD for enhancing cabin cleanliness and efficiency. Excelled in cross-functional teamwork and safety adherence, showcasing strong health and safety awareness and interpersonal skills. Achieved commendable levels of customer satisfaction and operational excellence across various roles.

Passionate and highly motivated filmmaker with over 8 years of experience in directing, producing, and editing visual content. Demonstrates creativity through an extensive portfolio of short films, corporate videos, and commercials. Recognized for award-winning early short films, leading to collaborations with major multinational corporations and diverse overseas projects. Various works have been shown on television and popular YouTube channels.

Accomplished Project Manager with a proven track record at Serba Dinamik Sdn Bhd, adept in project planning and development, and leading teams to exceed organizational goals. Skilled in enhancing safety standards and managing multiple projects with efficiency. Demonstrates exceptional project tracking abilities and a commitment to continuous improvement, ensuring project success and safety compliance.

A results-focused professional, experienced with media, advertising and public relations. Successful at coordinating campaigns, leading staff and managing budgets. With a proven track record of successful project management and producing quality outcomes through leadership and team motivation.

Dedicated active citizen seeks to utilize education, hard and soft skills, working experience possessed to benefit an organization where experience, expertise and exposure will be gained, leading to additional responsibilities and self-improvement. Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of financial market conditions and extensive network of title, inspection and banking professionals.

Accomplished in property marketing and negotiation, I leveraged these skills at Rahim & Co, CBD Properties & Qhomes Realty Sdn Bhd to enhance real estate transactions, achieving significant client satisfaction. My expertise in both residential and commercial sectors, combined with a client-oriented approach, has consistently driven successful outcomes and fostered strong professional relationships.
Professional with strong track record in real estate. Proven ability to close deals, negotiate effectively, and deliver outstanding client satisfaction. Skilled in market analysis, property valuations, and contract management. Known for strong team collaboration, adaptability, and delivering results in dynamic environments.
Offering excellent client interaction and negotiation abilities, eager to learn and grow in this dynamic field. Conducts research on market trends and property values, ensuring informed decision-making. Ready to use and develop negotiation and communication skills.

Proven educator with a track record of leveraging technology integration and classroom management to enhance student engagement and achievement at Sri KDU Sdn Bhd. Excelled in curriculum implementation and student-centered learning, significantly improving learning outcomes. Skilled in fostering parent-teacher communication, contributing to a supportive educational environment. Energetic educator driven to continue to learn and grow professionally. Understands and implements new technologies and teaching strategies. Excellent at working with different learning styles. Focused and dedicated primary school educator with 15 years of experience. Passionate about educating children ages 8 to 12 using various activities and organizational tools. Expert developing lesson plans, creating custom class materials assigning classwork and grading tests. Diplomatic communicator when addressing parents and children about disciplinary actions. Elementary School Teacher with expertise in early education, child development and collaborative teaching methods. Experienced in developing lesson plans to meet district and state standards. Confidently offers classroom instruction and personalized student support using balance of traditional and modern approaches. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Proven multitasker and problem-solver, I enhanced kitchen efficiency at Woodfire Bukit Indah and streamlined housekeeping at L’yana Beauty Boutique, boosting productivity. Skilled in organization and teamwork, I excel in fast-paced environments, consistently achieving high client satisfaction and operational improvements.

Highly qualified Science Teacher with 10 years of experience teaching KS3 Sciences (Physics, Chemistry, and Biology), and KS4 IGCSE Physics and IGCSE Biology. Generates student enthusiasm for learning through individual connections and motivators. Empower students through interactive learning, offering fun educational lessons and exciting science demonstrations.

Accomplished, customer service representative with experience in delivering high-quality and excellent service, fostering strong customer relationships. Proficient in active listening and effective communication, ensuring customer satisfaction and loyalty. Demonstrated ability to resolve issues promptly and provide detailed product and service information. Committed to enhancing customers' experiences and contributing to organizational success through exceptional service support.

Adept at leading M&E projects with Syarikat Air Melaka Berhad, I excel in optimizing pumping systems and championing sustainable energy management. My proactive approach in preventive maintenance and predictive management has significantly enhanced operational efficiency. Skilled in both technical innovation and strategic planning, I drive projects to successful completion, ensuring energy optimization and system reliability.

Dynamic professional with a proven track record at Al Rayyan, enhancing software testing efficiency and spearheading cost reduction initiatives. Expert in Western food operations and adept at managing stock levels. Excels in high-pressure environments, demonstrating exceptional teamwork and communication skills. Renowned for optimizing food preparation processes and improving kitchen safety protocols. As professional in flow testing, brings valuable experience in assessing and optimizing system performance. Known for strong commitment to team collaboration and achieving excellent results. Reliable and adaptable, with focus on problem-solving and attention to detail, ensuring high standards are maintained.

At Petronas, I led commissioning projects to fruition, enhancing customer satisfaction through strategic communication and rigorous quality control. My expertise in system dynamic testing and mentorship significantly boosted team efficiency and project success rates, showcasing my blend of technical prowess and leadership skills.

Self-motivated individual with strong interpersonal skills and a sharp attention to detail. Eager to learn and excel, thriving both independently and as part of a team with minimal supervision. Amiable personality fosters a cooperative spirit, making me a valuable asset in any collaborative environment.

Proficient Asst Mgr Transmission Modelling delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in API development,reporting,and support.

 Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.    Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.    Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.  Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.    Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.     

Flexible customer services representative offering great 8 years in resolving customers concerns and enquiries. Versed accurately in documenting emails details and follow up with passengers. Committed to provide helpful answers and relevant information to retain loyal customers. Friendly and efficient service officer devoted to maximizing customers' satisfaction with exceptional service and support. Knowledgeable about airlines, countries' restrictions and requirements, as well as aviation standards with strong skills to provide effective problem solving.

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