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Dedicated heritage and media professional providing 1.5 years of experience in new media. Contributed to the development of a viable scalable company model. Recognized for adapting instructional techniques and new technologies to foster expanding fields and streams of study. Encouragement and motivating entity devoted to preserving the highest standards of professional honesty and dependability to perform within a deadline.

INTRODUCTION: As an experienced and passionate Exchange Engineer, I am seeking the opportunity to take on new challenges, explore new processes and technologies and expand my current skill set. Have a total experience of more than 8 years and 5 Years of relevant experience in the IT field, challenges, and clients. To associate myself with an organization in which I can work to my best potential make significant contribution towards growth.


I am a detail-oriented team player with strong organisational skills aiming to seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. I have previously demonstrated the ability to handle multiple projects simultaneously with a high degree of accuracy, and have been successful at managing multiple priorities with a positive attitude in order to help my team achieve company goals. I am an organised, dependable, hardworking, and passionate job seeker, eager to secure an entry-level Social Media Executive/Digital Marketing position.

Well organized, creative, and proven professional. Experience working with and across teams and as well as external clients and agencies on creative, editorial, strategic, and tactical levels. Significant negotiation experience, track record of delivering unique and effective content. Impressive history of planning and executing supply chains.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

I am seeking a challenging career in a progressive organization where I can acquire current and relevant knowledge and develop effective skills to maximize individual and organizational productivity.


A highly competent IT professional with strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients and team management operations. My greatest driver in life is using my technical knowledge to benefit organizations and teams.

Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

I am willing to accept any job opportunity irrespective of my previous work experience and education where over 20 years of experience can be leveraged and add value to a highly growth oriented organization.

Executive Summary: Over 20 years of experience in different industries in the areas of marketing and end user sales of Banking and Insurance products, Industrial handling Equipments and Purchase and Procurement and Call center customer handling. Previously assisted Purchase and Procurement for an Industrial handling Equipments unit. Results-driven Call Center Manager focused on developing and leading exceptional call center teams. Motivational leader with a strong record of success in the field. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced in leading and directing call center operations with more than 30 employees. Accomplished in improving customer satisfaction, increasing quality and reducing call times with hands-on leadership of call center employees. Evaluates staff performance against forecasted trends and makes proactive adjustments to policies and procedures.

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Diligent BDE with experience managing phone, online and consultative communications with customers.
Proactively identified business development opportunities and built strong relationships with current and prospective customers.
Versatile professional comfortable working in high-volume environment.


  Technical Support Analyst and IT specialist with 10 years and 6 months of experience in Information and Networking technologies, Seeking to contribute to a challenging work environment in an area demanding techno-commercial knowledge and Troubleshooting, in the field of Incident Management, Remote Support, Problem Management, Identity Access Management, Knowledge Management Technical Support, Desktop Support, Networking Support, Mobility Support, Cloud Computing, Cognitive Technologies including Multimedia Applications. Skilled problem-solver can communicate with users at all levels of technical proficiency. Troubleshoot, resolve, and document user help requests for desktop, laptop, mobile, network, and peripheral problems. My objective is to obtain a challenging position where I can utilize my knowledge of networking and it should provide career growth. motivated to maintain customer satisfaction and contribute to company success.


EXECUTIVE SUMMARY


  Committed to core values, Core Competencies, and Functional Competencies of the organization. Techno-savvy professional with cross-functional experience and comprehensive business / technical skill set for handling large-scale delivery assignments in various platforms and technologies.
  Talented at resolving highly technical issues efficiently to maintain uptime and increase productivity levels. excelling in all aspects of IT support, with an emphasis on network technologies, wireless, mobility, and cloud computing. experienced in desktop support and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of desktops and servers. Customer-oriented and skilled at relating to and connecting with people from all backgrounds.
  Demonstrated strengths in rapidly diagnosing, troubleshooting, and resolving client issues. (VPN, I-IAM-IDADMIN, and UCCE) queue resolver team handler), Consistently praised for communicating effectively with both technical and non-technical users. Known for excellent problem-solving skills and patience in dealing with frustrated users. Worked as VPN queue Resolver Team Member for VPN (VIRTUAL PRIVATE NETWORK) Technical Issues and Achieved a 0 ticket target and met the requirement as per the organization guidelines Worked as IAM – IDADMIN (IDENTITY ACCESS MANAGEMENT) for Lotus note Application, Worked on Lotus Notes ID File Login and Certification, Lotus Notes Domino Admin Tools and E-forms Issues as a Resolver Team, Worked on the Swivel Desk Queue For handling Telecom issues UCCE and also Achieved a 0 ticket target and met the requirement as per the organization guidelines, Escalated Matter with 3rd Party Teams like Dimension Data and got issued Resolved for Team players, Employees, and Agents.
  Diagnose, troubleshoot, and resolve a range of software, hardware, and connectivity issues. Excel in asking probing questions and researching, analysing, and rectifying problems. Partnered with Tier II and Tier III help desk peers based in different Countries detailed descriptions of issues in the trouble ticket system and followed up diligently to ensure swift resolutions.
  Support high-priority applications and effectively handle Priority or severity issues.
  Strong verbal and written communication skills with excellent telephone etiquette.
  Results-driven professional with proven ability in design, and production of the Demonstrated capability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful images.
  Poised to contribute innovative graphic artistry, evolving new styles and methodologies to produce the highest calibre designs, utilizing the most current technologies and collaborative brainstorming strategies.
  Incident Management of High Severity Incidents.
  Handle incoming calls and outgoing or call back for Help Desk issues
  Troubleshoot and resolve internet connectivity and general software and hardware issues. Able to apply knowledge of high availability system environments, if applicable
  Able to apply advanced knowledge to assist in the operation of one or more aspects of a technology area/customer group
  In-depth knowledge of administration or technical practices in relevant areas, plus the application of basic theory
  Able to demonstrate a broad knowledge of corporate policies, products/service portfolios, markets, and processes
  Able to demonstrate good oral, written, and telephone communication skills
  Ability to learn and develop quickly
  Excellent telephone, and oral communication skills, strong verbal and written English
  Strong interpersonal & relationship building
  Ability to work in a team environment, which may be local, global, virtual, or multifunctional
  Ability to multi-task and make sound judgments in a fast-paced, high-stress environment



INCIDENT MANAGEMENT



  Process Improvements – Identify and construct new process frameworks, as well as review, recommend, and document improvements to established processes
  Manage incident management bridge calls with support teams, on-call support application teams, and management
  Interface with LOB leads and managers – work to develop strategic relationships with key partners outside of major incidents
  Manager Escalations – provide the first point of escalation within the P1M team
  Perform confidently and authoritatively in the role of incident management subject matter expert and lead customer personnel in responding to fast-paced incidents
  Conducting training and technical assistance for qualified vendors/service providers and division staff
  Engage with the incident response team and lead the process of documenting event details, creating incident response letters (either when requested or proactively based on severity), obtaining proper approvals, and distributing the final client-facing document
  When necessary, this position acts as a backup to the Incident Reporting Coordinator entering incident reports into the Incident Management System (IMS) and ensures the initial information entered IMS is accurate as reported, and provides consistency in information within the region
  Ensure that the incident management process is followed, that incident and problem records accurately reflect actions taken to restore service; and that changes to Configuration Items are recorded
  Work as part of the Incident Management team to ensure that the performance of the team achieves the defined performance targets and KPIs
  Provide professional second and third-technical support for Enterprise Network Management customers
  Provide a third and fourth level of troubleshooting for legacy customers and customers owned networks
  Work with other teams to identify improvement opportunities and ensure the end-to-end success of the Incident Management process
  Manage the operational support and oversee remediation activities with designated extended managed service providers
  Creates incident-related performance analysis and reporting for review by IT management
  Performs other work-related duties as assigned
  Working knowledge of relevant technologies (e.g., Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc.)
  Helping to create business-aligned support for the Incident Management process


KNOWLEDGE MANAGEMENT


  Maintaining and helping to manage the weighting application and serving in a configuration management and quality assurance capacity
  Improving and tailoring existing applications to communicate priorities
  Operate effectively within a fast-paced environment, multi-tasking and meeting simultaneous deadlines during short periods
  Developing and maintaining comprehensive procedures and supporting documentation to manage applications
  Build and maintain strong working relationships with diverse business groups to facilitate the adoption of the over-arching global content strategy
  Involved in communicating internal procedural changes and training new team members
  Co-manage a knowledge base for creating and distributing content used by internal teams globally across functions
  Defining and gaining approval on ADS's Training vision and strategy
  Help monitor and evaluate the knowledge-sharing program, including external benchmarking and evaluation programs/opportunities
  Turning the Training vision/strategy into action and managing execution through operations training managers
  Maintaining Amazon's high bar for clear, concise, and trustworthy Training content
  Provide support for the establishment of communities of practice, including workshops, one-on-one guidance, and troubleshooting
  Aligning ADS's Training with Global initiatives and standards
  Recommend Knowledge Management infrastructure for the global Marketing Science team with inputs and solutions for all markets
  Drive both internal and external training/education strategies from actual in-person, video, self-learning, and external certification programs
  Collect feedback and questions from client/sales organizations and training and allow for this feedback to influence future research/studies and key investment areas for Marketing Science
  Manage external vendors such as design resources to produce final training materials
  Solid track record of inspiring action based on data-driven insights
  Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner


PROBLEM MANAGEMENT



  Analysing issues with existing discovery deployments, analyses, and resolving the same Performing NPLs (No Problems Later) for critical (Red) severity problems Lead Root Cause Analysis investigations to successfully identify root causes of problems that impact the Capital Markets (front office technology) IT estate Identify focal points and then lead causal analysis investigations to successfully identify causes of problems that impact the Client Technology Infrastructure Operations and Technology IT estate Support Senior Management by providing, or contributing to periodic reports and presentations Adopt a culture of continual process improvement and best practice within the region, with regional peers in global forums, to ensure processes and tools are effective Track Problem governance metrics and continuously seek to improve the Problem management KPIs (daily/ weekly/ monthly basis) – e.g.: Problems open, closed, problems with no Post-mortems done, Problems with no tasks, Problems ready for closure, etc and also related action items are tracked and completed
  Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


An Enthusiast Front End Developer,Explorer and Quick learner who can easily adapt to new environment or new technology. Seeking a challenging position in an organization where creativity and quality would be of utmost importance.

Results-driven engineer with experience at Morgan Stanley, building Python-based tools, analytics, and automation to support trading, risk, and sales workflows across global markets. Proven ability to work with data-intensive systems, improve operational and analytical efficiency, and resolve production issues in high-impact environments through structured problem-solving and cross-team collaboration.

Results-driven Sales Analyst offering 01 year of experience analyzing and reporting on sales data. Well-organized and systematic professional well-versed in creating forecasts for future sales trends and informing and suggesting ways to improve profitability. In-depth knowledge of current economic trends, SWOT analysis, MS Excel & MS Power BI. Ambitious individual committed to implementing business solutions to boost profitability and productivity.

 Dedicated IIoT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.     

AWS Solution Architect DevOps Engineer with over all 10+ years of IT experience.
SUMMARY: Currently DevOps Consultant at Infosys.
Experience in designing and implementing Cloud based solutions. Experience is Linux administration. Experience in Software Engineering, DevOps, Automation with a demonstrated history of working in the Web based applications in Financial Domains.

SUMMARY - Currently Looking for a full time position in an environment that offers a greater challenge, increased benefits for family, and the opportunity to help the company. Well-qualified familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Forward-thinking Sales and Marketing Manager with expertise in coordinating and managing staff and deploying successful marketing campaigns. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment.

Self-motivated and organized outside sales professional looking for a position
where extensive and diverse sales experience and skills can positively impact
sales revenue. Relevant accomplishments includes documented track record
of establishing and growing sales in new geographic territories, Proven ability
to maximize sales through establishing strong customer relationships and
consistent achievement of demanding sales goals. A resilient nature together
with a solid work ethic ensure a valuable contribution to the sales team

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

A PSPO certified professional with over 7 years of experience in delivering need of the hour software products by providing analytical and risk insight.
Provided analytical solution in domains such as Insurance, Manufacturing and Logistics, Financial Systems, Education, Sports, E-commerce and Healthcare.
Well versed in Project & Product Management, Business Analysis, Requirement Gathering, Gap & Impact Analysis, Risk Management, Business Process Mapping and Effective Client Communication.
Looking forward to work in an environment that utilizes work experience to its extent and give umpteen opportunities to grow and prosper.

Summary of Experience and Qualifications
Worked as an Article Assistant in a reputed mid-sized CA firm based out of Mumbai, having exposures in Statutory, Tax, Internal and Transfer Pricing Audit.

Currently working as an Oracle Functional Consultant in Enterprise Resource Planning Division. Also have been certified as Oracle Financials Accounts Payable 2021 Implementation Specialist.

Postgraduate —Chartered Accountancy from the Institute of Chartered Accountants of India. Bachelor of Commerce from University of Mumbai, India.

Polyglot developer with 12 years of hands-on experience in creating scalable application using automation and Devops technologies for domains in E-commerce, Healthcare, Airline & Banking.


  Detail-focused graduate student in Data Analytics with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
  Proactive ex-consultant with 2 years Supply Chain Management experience in Oracle Consulting Solution Centre.
  Diligent worker with strong communication and task prioritization skills.
  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Analyst/Engineer position.


Dynamic professional with expertise in Power Query, Advanced Excel, and SAP, demonstrating strong management skills and leadership capabilities. adept at utilizing MS Utilities and other ERPs to streamline processes and enhance productivity. Proven track record in negotiation and critical thinking, fostering creativity to drive innovative solutions. committed to leveraging skills in escalation matrix management for effective problem resolution. Career goals include advancing strategic initiatives within a forward-thinking organization.

Dynamic salon stylist with 7 years of experience at YES, excelling in hair cutting and coloring. Proven ability to enhance client satisfaction through expert consultations and strong customer relationship management. Adept at collaborating with cross-functional teams to drive results and elevate service quality in a fast-paced environment.

Experienced and driven Leader with an impressive background of managing a Healthcare company. Seeking new Opportunities in Health and Wellness & Customer Management.


  Overall 8 years of experience in category management, brand/product launches and e-commerce industry.
  Experience in Business Management, Product management, Merchandising and Buying.
  Leading a team of Merchandisers & experience with product, sourcing/ procurement, Costing, Stock management, vendor management, Negotiation, Planning and Productivity.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 PROFESSIONAL PROFILE SNAPSHORT A qualified Diploma in Mechanical Engineering. & Diploma in Material Managements With 24 Years & 05 Months of experience in Warehouse Operation, In Plant operations, Purchase (Procurement Raw Material) & Project Coordination. AREA OF EXPERTISE Sr. Material Planner Career Summary Experienced in monitoring material departments and supervising production department. Proficient in Auditing reports on material expenditure. Profound knowledge of material feasibility for various kind of projects. Experienced in planning values for material quantity at various sites for different projects. Cataloging materials processing Technical Skill Sets. Certified Warehouse Operator and Planner from Excel Supply Chain & Logistics Group. Profound knowledge of dealing incoming supply of new raw materials efficiently. Well versed with various methodologies of handling warehouses efficiently. 


  Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.


 A dedicated, hard-working, out-come oriented professional with a focus on customer-centric business and diversity mindset. An exceptional process expertise in Service contract, Order and Deal management; fun-loving, detail-oriented, 5+ years of effective people management with 2 years of working remote experience. 

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard working by my peers, I can be relied upon to help your company achieve its goals in least possible time.

Knowledgeable medical professional with expertise in collecting and reviewing patient information and determining proper courses of treatment for a wide range of chronic and acute conditions. Excellent verbal and written communication, interpersonal and problem-solving abilities. Licensed Title. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with more than Number years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Goal-oriented sales development executive with distinguished experience in SaaS industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Proactive and meticulous professional with over 1 year of experience in Private Equity industry and an aspiring FRM Level 1 candidate. Proficiencies in Valuations & Reporting, Interpersonal Communication, iLevel, MS Excel and relationship development with clients. A team player with a can-do attitude and a fervor to take up challenges head-on.

A dynamic results-oriented marketing professional in multi-site management and employee relations. Dedicated and passionate in providing excellent customer service and exceeding restaurant goals. Constantly achieve performance goals through enthusiasm, tenacity and initiative, which complements in : Team building/ Marketing/ Control facilities/ Safety Management service/ Promotions/ Continuous Performance Management. Integrated “Beycho” with multiple delivery partners resulting in increasing restaurant business. Respond to customer comments in the app and drive the NPS metric to high stakes.

Skilled multitasker with superior work ethic and great teamwork capacity, problem-solving and organizational skills. Looking to work and learn from the best in the Culinary World to be the best.


  To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.


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