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Experienced Technical Leader with 21 years in the IT industry, known for strong communication skills, a collaborative mindset, and a commitment to putting the team first. I embody H&M values in my daily work, leading with integrity, transparency, and trust. I promote a growth mindset within my teams and consistently drive high‑quality delivery by prioritizing timelines and removing obstacles. A natural problem solver, I enjoy tackling technical, operational, and cross‑functional challenges to help teams succeed. Highly dependable and committed—you can count on me to deliver.

Senior Software Engineer with 10+ years of experience building scalable distributed systems using NET Core, AWS, Microservices, and Event-Driven Architecture. Experience in cloud migration, CI/CD modernization, system design across FinTech and Travel-Tech domains. Delivered end-to-end onboarding of multiple clients in a multi-tenant platforms, developed an award-winning flight recommendation system recognized at the JPMorgan Chase Hackathon.

Dynamic Customer Success and Experienced People Leader with over a decade of experience in building, scaling, and leading high-performing teams in fintech and financial services. Renowned for cultivating talent, coaching future leaders, and fostering highly engaged teams that consistently deliver exceptional customer experiences and business outcomes. Currently spearheading a team of over 60 customer support professionals as Banking Support Manager at Bluevine, with a proven track record of enhancing customer satisfaction, driving organizational growth, and executing global initiatives through cross-functional collaboration. Adept at managing distributed teams across India and the United States, recognized for instilling strong team cultures rooted in accountability, inclusion, and continuous development while empowering individuals to excel and create customer experiences that enhance loyalty and drive long-term business success.

Project and Operations professional with 4+ years of experience in program delivery, stakeholder management, reporting, governance, and process improvement. Demonstrated success in managing complex programs, driving operational efficiency, and achieving customer satisfaction scores. Currently enhancing analytics capabilities through SQL, Power BI, and Data Analytics training.

Lead Analyst with over 10 years of experience in Asset & Wealth Management, specializing in KYC, AML compliance, client onboarding, and periodic reviews within the U.S. financial services sector. Expertise in Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), risk assessment, sanctions screening, and navigating global regulatory frameworks establish robust risk and control environments. Proven leader in managing cross-functional teams and fostering key stakeholder relationships, consistently driving operational excellence through strategic process improvements. Committed to enhancing compliance standards while delivering exceptional client service in a fast-paced environment.

Results-driven Product Management and Agile Delivery professional experienced in leading cross-functional teams within enterprise software. Expertise in backlog management, requirements gathering, and stakeholder collaboration. Capable of translating business needs into actionable product requirements and executing solutions that enhance operational efficiency and customer satisfaction

Dedicated and experienced accounting professional with proven success managing finances for mid-size commercial organizations. Seeking an opportunity to use my decade of experience to serve the state government.

Results-driven SAP Basis Consultant with 4.5 years of experience in system administration and performance optimization. Expertise in performance tuning, system refreshes, and SAP HANA administration. Skilled in troubleshooting complex SAP issues and maintaining system stability in SLA-driven environments while providing 24x7 production support.

Computer Science undergraduate with expertise in programming, web technologies, and databases. Completed AI internship and developed blockchain project while demonstrating strong problem-solving and technical skills. Organized and motivated, ready to apply time management and organizational abilities to contribute to company success.

Cloud Architect and Senior DevOps Engineer with 7+ years of AWS specialization across serverless architecture, event-driven systems, IaC, and DevSecOps — currently modernizing platform infrastructure for Thomson Reuters at Cognizant.

Deep AWS expertise spanning serverless, event-driven, container, and security architectures — implementing everything as code via CDK TypeScript and Terraform, with Node.js/TypeScript and Python for development and automation

Published technical deep-dive on stateless OTP verification using JWT cookie pattern — saikishored.hashnode.dev

As Founder of Ditrobiz Solutions Ltd (UK), designed and built a multi-tenant serverless workflow and sanctions screening SaaS on AWS — combining event-driven architecture with fuzzy matching algorithms.

Prior to technology, led large-scale BPO operations including global AP teams of 180+ members across P2P, R2R, and FP&A — bringing operational discipline and cross-functional leadership to engineering delivery.

Results-oriented Operations and Service Delivery Professional with proven experience optimizing business operations, enhancing service quality, and driving cross-functional collaboration. Skilled in process improvement, risk control, and data validation, with a strong ability to streamline workflows and boost operational efficiency. Adept at managing high-volume data tracking, ensuring regulatory compliance, and upholding strict data integrity. Transitioning expertise in quality frameworks and meticulous documentation to excel as a Banking Operations Analyst / Complaints Indexing Executive.

Results-driven Business Development Executive Account Manager 3+ years of progressive experience working directly with clients to service accounts. Adept at identifying new business opportunities, managing complex sales cycles, and building lasting client relationships across SMBs and enterprises. Known for contributing to over 30% of total revenue through strategic account development and consultative selling. Skilled in handling end-to-end sales processes—from lead generation to closing high-value deals—across domains like Healthcare, Manufacturing, and E-commerce.

Driven Operation Manager with expertise in performance monitoring and staff development. Streamlined customer service operations, resulting in improved response times and elevated customer satisfaction ratings. Focused on enhancing team dynamics and operational processes to meet organisational goals.

Results-driven Data Analyst experienced in data analysis and team leadership in healthcare. Achieved process improvements and enhanced efficiency through advanced Excel functions. Focused on contributing to team success and supporting organizational goals.

Results-oriented engineering professional with over 8 years in marine engineering, specializing in oil tanker operations. Expertise in engine room management, planned maintenance systems, and compliance with MARPOL, SOLAS, ISM Code, and STCW regulations. Strong background in troubleshooting, preventive maintenance, fuel management, and bunkering operations. Seeking Third Engineer position to leverage technical skills and enhance operational efficiency.

Results-driven Sales Professional experienced in increasing territory sales and enhancing customer satisfaction. Achieved high sales targets through effective sales strategies and team management. Focused on building relationships and improving customer relations through exceptional service delivery.

Detail-oriented supervisor with expertise in safety compliance, project management, and personnel training. Proven ability to conduct site inspections and ensure adherence to safety regulations.

Quality Assurance professional with 15 years of experience in Electronics Manufacturing, Aerospace & Defense, and Automotive Electronics. Expertise in quality management systems, process improvement, operational excellence, and customer quality. Proven ability to drive product quality, enhance customer satisfaction, and implement best practices for sustainable business growth.

Senior finance and accounting leader with over 26 years of global experience in financial controllership, treasury operations, and finance transformation. Expertise in managing complex financial operations, optimizing cash flow, and ensuring compliance across multinational organizations. Proven track record in enhancing operational efficiency through process automation and ERP systems, resulting in significant improvements in DSO and bad debt reduction. Recognized for maintaining high standards of confidentiality, accuracy, and operational discipline in financial reporting.

To seek a dynamic and challenging carrier an organization strives for excellence with my knowledge and team efforts while making positive contribution to promote the individual opportunities and professional growth

Diploma holder in Artificial Intelligence & Machine Learning with strong programming skills in Python and JavaScript. Passionate about building AI models, simulations, and applying ML to real-world problems. Seeking entry-level AI/ML Engineer role to contribute to innovative projects.

Professional dedicated to achieving technical excellence through hard work and resourcefulness. Proven ability to manage complex security systems and ensure operational readiness. Drives improvements via strategic planning and effective resource allocation to support organizational goals. Committed to enhancing team performance and safety through adaptability and innovation.

Accomplished data architect and modeler with over 12 years of expertise in ELT and ETL-driven data warehouse design and scalable analytics solutions utilizing Snowflake, DBT, AWS, and Redshift within Banking and healthcare sectors.

Detail-oriented professional with expertise in Accounts Payable, Time & Expense Management, and Vendor Reconciliation. Skilled in process transitions and compliance audits, ensuring operational stability and adherence to internal policies. Proficient in SAP ECC, SAP S/4 HANA, and Oracle R12, with a track record of driving process optimization and Lean improvements. Experienced in team coordination and stakeholder management, facilitating effective execution and issue resolution.

Dynamic Senior Area Sales Manager with a proven track record at Tata AIG, excelling in strategic sales planning and team leadership. Achieved significant revenue growth through effective broker management and relationship building, driving business retention and market penetration. Skilled in cross-selling and upselling, fostering strong partnerships to maximize opportunities.

To work as a professional in a technical environment where I can implement my Creative, Technical and Analytical skills for company’s growth and development.
BEST CORPORATION PVT LTD. TIRUPPUR - From November 2024 till date). Designation: General Manager Quality Assurance. Best Corporation (P) Limited (BCPL) is one of the pioneers in the manufacturing of knitted garments at Tirupur, India. BCPL is an integrated textile company having operations from spinning to garmenting. BCPL produces knitted garments for Men, Women, Teeners, Schoolers and Toddlers for the world market and specializes in Men’s wear, Innerwear and Baby wear. KEY RESPONSIBLITIES: Total Quality Management System: Develop and maintain quality policies, manuals, and standard operating procedures (SOPs) to ensure consistent quality. Production Quality Control: Oversee raw material inspection, in-line inspections, and final inspection to meet buyer standards, ensuring Traffic Light Chart systems are functional. Technical Compliance: Ensure technical audit compliance (buyer-specific audits) and maintain technical requirements throughout manufacturing. Defect Prevention & CAPA: Implement preventive measures against defects and ensure Corrective and Preventive Actions (CAPA) are completed for quality failures. Leadership & Training: Lead, motivate, and train QA teams (Quality Managers, QAs, In-line inspectors) on quality techniques and new standards. Reporting & Communication: Provide weekly/monthly audits and report on defect rates, CAPA status, and customer complaints to the Management.

To secure a challenging position in a highly esteemed organization for optimum utilization of my ability, skills, and knowledge acquired through academics and practical work experience in the voyage towards excellence.Result-oriented individual with almost 10+ years of technical recruiting experience. Strong background in end-to-end recruitment, direct hiring, and client coordination. Excellent verbal and written communication skills.

Results-oriented Senior Sales Incharge (S.S.I) with 8 years of experience in Institutional Sales for (C.S.D/C.P.C). Proven ability to Strong working knowledge of CSD, CPC, and defence institutional processes. Expertise in rate contracts, tenders, and documentation compliance, Excellent coordination and follow-up ability, Strong relationship management with government/defence authorities, Analytical skills for sales planning and stock monitoring, Excited about the opportunity with my experience in sales, I am confident in contributing to the company's revenue growth and building strong client relationship.

Results-driven Jewellery Cashier skilled in enhancing operational efficiency and customer experiences. Led high-performing teams through targeted training and performance assessments. Streamlined refund and exchange processes to elevate customer satisfaction. Effectively managed team workflows during peak periods to ensure seamless service.

Finance professional with experience in accounting, reconciliations, and financial reporting. Skilled in Excel-based analysis, financial data handling, and process optimization, with a strong focus on accuracy and continuous skill development.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Dynamic team leader with a proven track record at Indiana University Health, enhancing patient care and operational efficiency. Recognized for developing training programs and implementing process improvements, resulting in reduced wait times. A reliable and organized professional dedicated to mentoring staff and fostering collaboration to achieve exceptional service outcomes.

Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. . Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Integration Consultant with 5 years of experience, showcasing a profound background in development
and migration within the realm of BOOMI integration. Interested in BOOMI integration and all its aspects. Excellent
technical skills along with outstanding communication skills performed in the role of individual contributor, and team
member. Enthusiastic to explore new concepts and adapt to new environments and Expertise in analytical and problem
determination-debugging and solving abilities.

 Decisive Engineering Manager experienced in providing professional services and delivering impactful solutions in high-pressure environments. Achieved objectives through strategic thinking and hands-on experience while managing multiple responsibilities and satisfying demanding clients. Focused on enhancing organizational performance and driving success in fast-paced settings. 

Knowledgeable Customer Success Professional with a wealth of experience in managing multiple accounts and developing client onboarding processes. Increased sales and revenue through effective cross-selling and upselling strategies, achieving a client renewal rate above 95%. Focused on delivering exceptional customer experiences and maintaining long-term client relationships.

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