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Detail-oriented QA Engineer with over 5 years of experience in Manual Testing, Virtualization, and Cloud environments. Expertise in end-to-end testing of Dell ThinOS and Wyse Management Suite, covering functional, regression, compatibility, and performance testing. Skilled in configuring virtualization environments with Citrix CVAD, VMware, Microsoft RDS, and Azure AVD, as well as test case design, defect tracking using JIRA, and test reporting.

Dynamic banking professional with a proven track record at Axis Bank, excelling in customer relationship management and regulatory compliance. Achieved significant growth in account balances through effective cross-selling strategies. Proficient in data analysis and team leadership, ensuring high service standards and optimal audit ratings.

Dynamic professional with extensive experience in investor services at AXIS Mutual Fund, excelling in operations management and process development. Proven track record in enhancing customer experience and retention through effective query resolution and relationship management. Skilled in task delegation and compliance with AMFI and SEBI regulations, ensuring audit readiness.

Highly qualified Registered Nurse with nearly 32 years of strong clinical experience in diverse patient population. Skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, medical device and pharmaceutical evolution, and practices multidisciplinary care coordination.

Accounts payable and P2P professional with 8+ years of experience across invoice processing and payment readiness. Perform PO and non-PO invoice validation using 2-way and 3-way matching, IC invoice processing and maintain vendor reconciliations. Manage employee claims and utility invoices, conduct bank reconciliation, and deliver reporting using SAP, Tally, and Microsoft Excel.

Skilled in customer relationship management, known for resolving client concerns efficiently. Experienced in facilitating product delivery and supporting sales teams to enhance overall customer experience and drive business growth.

Growth Associate specialising in CRM and lifecycle marketing across D2C. Plans and optimises Email, SMS, Push, WhatsApp, and In-App campaigns through segmentation, A/B testing, and cohort analysis to lift retention, conversion, and lifetime value. Drives churn reduction and reactivation through automation, gamification, and performance reporting.

Compassionate Registered Nurse with B.Sc. in Nursing and hands-on experience in High Dependency Units. Expertise in patient assessment, vital signs monitoring, medication administration, and emergency response, including Code Blue and CPR. Skilled in IV therapy, oxygen administration, and documentation, with clinical experience in Emergency/Triage and Dialysis, delivering safe, patient-centered care.

Experience of over 17 years as a Testing and functional consultant in SAP Financial Accounting (FI) and Controlling (CO) modules including SAP- RTR process and functionality Full life cycle implementations with Upgrades, Testing, Production Support projects and Enhancements. Experience of implementations with ASAP methodology and involved in different phases of life cycle implementation like AS-IS study, FIT-GAP analysis, TO-BE process, Troubleshooting, Production Support and End-user training. Extensive work experience in CO-PA, CO-PCA, CCA, Material ledger, Vertex, New GL, Treasury, FICA and FSCM. Experience in testing tools like Quality Center (QC), Quality Test professional (QTP) and load Runner. Experience in Manual, Automation and Performance Testing. Financial Accounting expertise includes G/L (General Ledger), A/P (Accounts payable), A/R (Accounts Receivable), and Bank Accounting. Configured and maintained House banks with multiple bank accounts, Alternate bank selections for payments, assigned check lots and defined void reason codes. Hands on experience in integration of FI/CO with SD (Sales & Distribution), MM (Materials Management) with good knowledge on Order to Cash (OTC) and Purchase to Pay (PTP) business process flows. Experienced working in various industries including manufacturing, retail, Pharmaceutical, construction, apparel, footwear, utility etc. Worked in environments adhering to Generally Accepted Accounting Principles (GAAP) and Sarbanes Oxley (SOX) compliance. Aptitude to analyze gaps (Gap Analysis) between current business processes and best practices in order to recommend a solid design and solution. Expertise in providing functional assistance in the development of RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms and Workflows). Conversant with configuration for Federal and State Income tax, sales/usage tax, and withholding tax. Worked on SAP FSCM (Credit management, Dispute management, collections management). Managed end to end financial consolidation process using SAP group reporting. Experience in working with SAP Solution Manager. Involve in SAP FICO AMS duties including system and incident management, change management, user support, system upgrade and patching, performance optimization and documentation. Ability to peer review test cases, proficient in managing QC Test planning, Test execution and defects tracking in Quality Center. Designing, configuring and implementing SAP FICO solutions to meet complex business challenges. Experience with SAP FICO build activities such as requirement gathering, system configuration and integration, data migration, testing training, documentation and post implementation support.

Patient coordinator and client care professional with over 20 years of experience in healthcare operations, telemedicine, and customer service. Currently managing international patient journeys at PlacidWay Medical Tourism, specializing in IVF, dental, orthopedic, oncology, and cosmetic treatments. Expertise in CRM, lead-pipeline management, provider account coordination, and multilingual patient engagement. Demonstrated success in leading support teams, resolving complex patient issues, and enhancing satisfaction and retention through effective service recovery strategies.

Senior Mobile Engineer with 8+ years of experience in building and maintaining scalable Android applications and delivering production apps using Flutter. Focused on long-term maintainability and system design, managing mobile features from design to post-production. Skilled in collaborating with product, backend, and QA teams to create reliable mobile applications serving millions of users.

Dynamic Director in Global Business Development with over 30 years of experience in the automotive sector. Proven track record in driving significant growth, with expertise in tyre retailing, automotive & its after-market division management, and strategic brand partnerships. Notable achievements include expanding business operations with a turnover of USD 250 million. Committed to implementing innovative strategies and leveraging robust industry relationships to enhance organisational success

Proactive Sales Manager known for building high-performing teams and exceeding targets. Expertise in supply chain management and strategic planning, driving operational efficiency and enhancing client satisfaction.

BCA graduate with 6 months of experience as a Field Officer at Instawork, with hands-on experience in customer interaction, business onboarding, field coordination, and issue resolution. Skilled in communication, customer support, follow-ups, and coordinating with customers, business owners, data collectors, and internal teams. Seeking an opportunity in Customer Experience / Customer Support.

Experienced Wealth & Relationship Management professional with 6+ years in leading private-sector banking, specializing in HNI & Affluent client acquisition, portfolio growth, investment advisory, team leadership, and compliance governance. Proven track record in AUM growth, MIB expansion, customer retention, and digital penetration, supported by strong data analytics (Power BI), CRM systems, and audit controls. Adept at building long-term client relationships while driving profitability and adherence to regulatory standards.

A dedicated professional with interest in: ~ Analytical Development~ Industry Preference: Pharmaceutical, Biotech &Healthcare

IT delivery manager with 17 years of experience across Cisco and Microsoft Teams unified communications, contact centers, and Cisco UCS platforms. Lead cross-functional teams of 50+ engineers to improve operational maturity through automation and resource optimization. Identify design gaps, mitigate delivery risks, and strengthen customer service quality through inspections.

Dynamic Application Packager with over 5 years at TATA Consultancy Services, specializing in MSI packaging and application deployment strategies. Experienced in supporting and maintaining deployed solutions, resolving complex issues, and optimizing workflows. Strong background in automation frameworks and enhancing customer relations to ensure seamless software delivery and operational excellence.

A seasoned sales professional with over 11 years of experience in housing, mortgage and related loan products. Demonstrated expertise in team management, business development and branch operations across banks and NBFCs. Track record includes driving gold loan and home loan sales, managing DSA and third-party relationships, and implementing strategic initiatives to improve sales performance and customer engagement. Proven ability to lead sales teams and deliver targeted growth in lending portfolios. Experienced with dough preparation, topping application, and oven management. Utilizes these skills to create consistently delicious and visually appealing pizzas. Knowledge of maintaining kitchen cleanliness and adhering to food safety protocols ensures high standard of service. Professional culinary expert equipped with extensive pizza-making experience. Known for delivering consistently high-quality pizzas through precise dough preparation, balanced toppings, and perfect baking techniques. Highly collaborative and results-driven, adaptable to changing kitchen dynamics, and dependable in high-pressure situations. First-class Pizza Maker with experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas.

Dynamic Automation Test Engineer with over 3 years at CSGI, excelling in Selenium and Playwright for robust test automation. Proven track record in CI/CD integration and defect tracking, leveraging AI-assisted tools for efficiency. Passionate about delivering high-quality software in Agile environments while fostering collaboration and innovation.

Detail-oriented EPLAN Designer and PLC Programmer with a strong foundation in industrial automation. Skilled in designing, programming, troubleshooting, and system integration, focused on enhancing production efficiency through innovative solutions.

Cybersecurity professional with 7+ years in SOC operations, threat hunting, and incident response. Lead triage, investigation, and containment for security incidents. Improve detection coverage through repeatable hunting workflows and documented response playbooks.

Detail-oriented AU certified General Insurance Underwriting Professional with expertise in risk assessment, exposure analysis, and commercial underwriting support. Achieved enhanced operational efficiency through effective collaboration with brokers, carriers, and clients while managing multiple accounts. Committed to delivering impactful results while supporting program operations and administrative processes.

Goal-driven Graphic Designer successful at applying technical skills to create art to inform and engage customers. Clear communicator and collaborative team player with eye for detail and skilled in desktop publishing tools and graphic design software. Maintains technical knowledge by attending design workshops, reviewing professional publications, and participating in professional societies.

Experienced with customer relationship management, ensuring client satisfaction and retention. Utilizes proactive strategies to address customer needs and enhance engagement. Knowledge of effective communication and problem-solving for optimal customer success.

Client Account Management and Client Service professional with 10+ years of experience managing strategic client portfolios, stakeholder relationships, account operations, and service delivery across insurance and reinsurance organisations. Proven expertise in account servicing, renewal management, operational reporting, process improvement, compliance coordination, and cross-functional stakeholder engagement. Skilled at supporting business growth through exceptional client experience, proactive issue resolution, performance analysis, and operational excellence. Experienced in mentoring teams, managing global stakeholders, and driving continuous improvement initiatives.

Accomplished Client Partner with 9+ years of experience across high-tech accounts and strategic partnerships, currently leading client relationships at Globant. Proven track record of driving revenue growth by exceeding targets through strategic selling, cross-functional collaboration, and delivering innovative Digital Transformation solutions. Expertise in Enterprise Solution Selling, leading end-to-end sales processes, and identifying cross-sell and up-sell opportunities. Skilled in fostering long-term client relationships and driving complex sales cycles to successful outcomes. Notable achievements include consistently surpassing revenue targets and delivering tailored solutions that drive both client success and business growth.

Dynamic professional with a proven track record at SELLSMAN, excelling in customer service and problem-solving. Leveraged product knowledge and team collaboration to enhance performance and drive high customer satisfaction. Recognized for innovative solutions that addressed complex issues, fostering a positive work environment and achieving team goals.

Dynamic Guidewire ClaimCenter Configuration Developer with proven expertise at AXA, enhancing claims processes through innovative configurations and integrations. Skilled in Gosu programming and Agile methodologies, I excel in problem-solving and effective communication, driving operational efficiency and delivering impactful solutions in the insurance industry.

Procurement professional with 3+ years of experience in end-to-end procurement, supplier evaluation, vendor management, sourcing, SAP ARIBA, procurement compliance and advanced Excel. Experienced in supplier negotiations, purchase order management, 3-way invoice matching, KPI reporting, vendor master data management and cross-functional stakeholder collaboration. Strong knowledge of procurement processes, supplier performance management and cost optimization.

PMP-certified Technology & Program Management professional with 17+ years of experience delivering enterprise technology transformation, infrastructure, and complex IT programs. Proven expertise in end-to-end project delivery, PMO governance, financial management, risk and change management, and executive reporting, with a strong track record of delivering projects on time, within budget, and to quality standards. Experienced in leading global, cross-functional teams and partnering with senior business, technology, and vendor stakeholders to drive strategic outcomes and delivery excellence.

Dynamic healthcare professional with a proven track record at Medanta - The Medicity, excelling in oncology operations and patient experience. Expertise in revenue growth and stakeholder relationship management, driving service line expansion and operational efficiency. Committed to quality standards and data-driven decision-making, ensuring exceptional patient care and satisfaction.

Professional Summary
HR Operations professional with 9 years of experience in Workday, HRIS, employee onboarding, background verification, I-9 compliance, and workforce planning. Proven expertise in managing end-to-end employee lifecycle processes, ensuring compliance, operational excellence, and seamless stakeholder collaboration across global organizations. Skilled in process improvement, SOP development, and delivering high-quality HR shared services.

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

I am seeking an opportunity to utilise my experience and creative skills in event management to deliver impactful and memorable events. My goal is to contribute to the company’s success by driving seamless execution, fostering strong team collaboration, and creating value that resonates with both clients and audiences.

Experienced QC Assistant Manager with 13+ years of expertise in Pharmaceutical and Cosmetics Quality Control, laboratory management, analytical testing, SOP development, specification preparation, instrument qualification and team supervision. Skilled in HPLC, GC, UV-Visible, FTIR, pH meter, conductivity meter and polarimeter, with strong exposure to GMP, GLP, OOS/OOT, CAPA, data integrity and regulatory audit readiness.

Dynamic HR professional with extensive experience at Renu Electronics Pvt. Ltd., excelling in payroll administration and statutory compliance. Proven track record in enhancing employee relations and implementing effective training programs. Adept at problem-solving and time management, driving organizational success through strategic human resources planning.

Client Relations Manager with solid experience in high tempo contact center environments. Solid skills gaining trust of individuals, leading diverse teams and winning customer satisfaction. Superb command of project management, client conflict resolution, and business management.

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