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Mainframe and IBM DB2 Database Specialist with 13 years of experience in enterprise banking, insurance, and retail domains, delivering scalable database solutions, modernizing legacy systems, and supporting mission-critical mainframe applications. Experienced in IBM DB2 Administration, performance tuning, version upgrades, database architecture, and production support across large-scale z/OS environments. Skilled in designing database solutions, implementing business transformation logic, and building enterprise data products through source-to-target data mapping, data transformation, and integration using IMS DB, CDC/MQ, Kafka, and cloud-enabled architectures. Proven ability to bridge traditional mainframe platforms with modern data engineering practices while ensuring high availability, security, and operational excellence.

To secure a challenging position in an organization utilizing my skill & knowledge to maximum extent & excel through learning and experience.

Results-driven professional with 15+ years of combined experience across the IT and Healthcare industries, including 4+ years of IT experience specializing in ServiceNow Quality Assurance. Experienced in leading QA teams and delivering end-to-end testing for ServiceNow implementations across ITSM, CSM, Workplace Service Delivery (WSD), Employee Center, Service Portal, and Automated Test Framework (ATF). Skilled in Functional, Regression, End-to-End, User Acceptance Testing (UAT), Post-Upgrade Testing, with expertise in testing, defect management, and production support. Proven ability to lead QA initiatives, mentor team members, collaborate with cross-functional teams, and deliver high-quality software solutions. Earlier experience in US healthcare operations, claims processing, and healthcare market research provides a strong business domain foundation and analytical expertise.

Detail-oriented professional with strong calendar management and document preparation skills. Proven ability to streamline office processes and enhance team collaboration, contributing to efficient operations.

Senior Engineering Lead with expertise in AWS and Terraform, specializing in scalable cloud-native solutions. Led development of high-performance React applications and Python API services, promoting Agile methodologies and cross-functional collaboration as Scrum Master. Demonstrated technical leadership in mentoring engineers and ensuring project delivery.

Strategic leader with over 22 years in pharmaceutical, clinical, and regulatory content strategy. Over 12 years in data transparency and disclosures. Built and led cross-functional teams to deliver complex content aligned with global standards. Experienced in global content operations, stakeholder management, process optimisation, and digital transformation.

Detail-oriented leader with extensive experience in project management and employee training. Committed to fostering a compliant and productive work environment while driving team success through effective coordination and support. Dynamic supervisor with proven strengths in team building, employee training, and project management. Adept at enhancing productivity through effective workflow coordination and ensuring compliance with safety protocols.

Results-oriented technology leader with over 13 years of experience leading IT Infrastructure portfolios, programs, projects, and service delivery for global enterprises. Skilled in driving digital transformation, enterprise business agility, strategic presales, and customer success through PMI and ITIL best practices. Extensive expertise in End-User Computing (EUC) virtualization and cloud solutions across Private, Public, Hybrid, and Multi-Cloud environments, with a strong focus on operational excellence, stakeholder management, and business value delivery.

Highly motivated professional with a consistent track record in customer service and customer focused environment. Skilled in managing inventory, creating appealing visuals for stores, and working in fast paced situations. Committed to creating a welcoming and positive environment with coworkers.


  Food and Beverage Associate with training in table service, guest communication, and service flow across hospitality settings. Supports smooth dining experiences by assisting with order service, handling 10–20 guest orders per shift, coordinating 5–8 tables per meal service, and resolving 1–3 guest service issues per week. Brings a service-first approach grounded in hospitality studies and practical exposure to food and beverage operations.
  I always consider the guest's preferences regarding what they would like to eat. If they prefer something not on the menu, I coordinate with my kitchen team to make it available for them; this delights them and ensures a satisfying dining experience.
  Knowledge of POS system.


Results-driven A/C Technician with strong skills in HVAC installation, troubleshooting, and system diagnostics. Proven ability to enhance customer relationships and deliver effective solutions promptly.

High-Impact Sales Leader and Turnaround Strategist with an extensive background driving exponential revenue velocity across National Modern Trade networks, Large Format Retail (LFR) chains, and high-volume distribution channels. Decisive architect of East Zone growth who took absolute commercial ownership over a 125+ store Samsung regional retail cluster—bifurcated into 55 National Modern Trade LFR counters (40 Reliance Digital / 15 Croma) and 70 Great Eastern Retail showrooms—to secure a 34% dominant category market share in West Bengal. Highly adept at running daily storefront reviews and managing a field force of 50+ frontline personnel via 3 direct reports to boost individual counter productivity by 15% and consistently beat Samsung corporate Annual Operating Plans (AOP) by 10%–15%. Proven track record of launching unpenetrated territories from absolute zero, highlighted by appointing a greenfield distribution infrastructure in South 24 Parganas to build a 120 upcountry sub-dealer network from scratch, generating a stable ₹75 Lacs monthly cash & carry business run-rate, and scaling a fresh Reliance Retail channel in North Bihar to a stable ₹60 Lacs+ monthly volume.

Results-driven finance professional with strong skills in financial close, general ledger accounting, and variance analysis. Proven track record in driving process improvements and ensuring accurate financial reporting.

Head of Transportation Operations overseeing trucking linehaul management, route connectivity, and network efficiency for large-scale freight movement. Improves profitability through cost controls, route redesign, and tighter coordination across hubs, franchisees, and service partners. Strengthens execution through training, audit readiness, and operational compliance.

Detail-oriented Advocate experienced in legal research, drafting, and strategic analysis. Analyzed complex legal issues and prepared clients for court hearings, resulting in successful case outcomes. Delivered impactful legal solutions through collaboration with clients to gather evidence and ensure satisfaction.

Results-oriented Senior Executive specializing in customer satisfaction and operational efficiency. Expertise in conflict resolution and financial performance management drives timely deliveries and quality service. Strong leadership enhances team collaboration and process optimization, delivering measurable results. Results-driven logistics executive with a strong focus on process optimization, budget oversight, and customer satisfaction. Proven track record in executing efficient delivery strategies and enhancing team collaboration to streamline operations.

Dynamic Process Developer with expertise in fraud detection and payment operations monitoring at Genpact. Proven ability to enhance service quality through analytical problem solving and team collaboration. Recognized for implementing process improvements that elevated operational efficiency and compliance standards, while mentoring junior associates to foster a culture of excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dynamic Key Account Manager with proven expertise in client relationship building and business development. Proficient in data-driven decision making and CRM tools, driving significant revenue growth and client satisfaction.
Results-oriented professional with extensive experience in key account management and strategic planning. Known for fostering strong client relationships and leveraging market analysis to drive tailored solutions that enhance customer satisfaction and retention.
Accomplished Key Account Manager skilled in coordinating cross-functional teams to deliver exceptional client services. Committed to utilizing CRM software proficiency and data-driven strategies to optimize account growth and achieve organizational objectives.

Results-driven ITIL v4 Certified Service Management professional with over 8 years of experience in Major Incident, Change, Problem and Configuration Management within global enterprises. Led multi-vendor teams to drive service restoration, facilitated CAB meetings, and improved service stability through continuous service improvement initiatives. Expertise in SIAM governance, stakeholder management, and operational risk management.

Successful professional qualified by 9 years plus of visible achievement in the food and beverages Hospitality Industry, offering a tradition of performance excellence reversing, distressed operations, enhancing visibility in marketplace and generating high-level profit.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Dynamic Sr. Manager with a proven track record at PNM Hitech Citycentre Mall, excelling in strategic planning and operations management in retal. Expert in resource allocation and talent development, I enhanced team productivity and reduced costs through innovative solutions, fostering strong client relationships and driving business growth.

Security and administration leader with extensive experience at KP Group, specializing in risk assessment and surveillance technology integration. Proven ability to optimize operational resources and enhance team performance through effective crisis communication. Successfully implemented AI-enabled safety protocols, resulting in improved compliance and operational efficiency.

Dedicated Middle School Teacher with a BA and B.Ed. in Political Science and English. Experienced in international education, adept at managing cultural festivals and co-curricular activities. Skilled in adapting teaching methods to accommodate diverse student needs while achieving institutional objectives. Committed to fostering collaborative learning through effective communication and innovative instructional techniques.

Results-driven HR professional with 5 years of experience in HR Operations and Learning & Development. Expertise in employee lifecycle management, HR systems, training administration, and process optimization. Committed to enhancing HR practices and fostering employee engagement to support organizational success.

Results-driven Customer Relations Executive experienced in resolving complex issues and improving service delivery. Achieved recognition for best complaint handling and implementation of customer education programs that significantly boosted satisfaction and engagement. Focused on aligning customer initiatives with organizational goals to enhance team performance.

Results-driven Machine Learning and Data Science practitioner with hands-on experience building end-to-end ML pipelines, NLP models, and AI agents. Proven record of delivering 94-98% model accuracy across classification and prediction tasks using Python, TensorFlow, scikit-learn, and transformer architectures (DistilBERT, Llama 3.1). Skilled in data preprocessing, feature engineering, hyperparameter tuning, and statistical analysis on real-world datasets. Seeking a full-time role in Machine Learning, Data Science, or Software Engineering where I can ship measurable impact through data-driven solutions.

Dedicated General Manager experienced in delivering exceptional hospitality and driving sales. Achieved team success through strong leadership, effective communication, and conflict resolution. Focused on pursuing opportunities that leverage extensive experience in restaurant management while supporting ongoing personal and professional development. Canadian PR holder wishing to relocate back to Canada.

Results-driven Full Stack Developer with ten years of experience in building scalable web applications. Expertise in Angular, Java Spring Boot, and PHP MVC frameworks, delivering maintainable solutions. Collaborates with cross-functional teams to optimise application performance and implement effective architectures, driving innovation and enhancing user engagement.

Seasoned Counselling Psychologist with over 15 years of experience across higher education, corporate EAP, addiction rehabilitation, and community mental health. Skilled in psychological assessment and evidence-based therapeutic approaches including CBT, SFBT, DBT, and client-centered counselling. Experienced in wellbeing initiatives, POSH awareness, program development, and training in soft skills and life skills. Also proficient in module development and committed to enhancing the accessibility, effectiveness, and ethical delivery of mental health services within organizational settings.

Results-driven professional with a solid background in customer service and quality assurance. Strong skills in Microsoft Office , effective communication and operational efficiency. Eager to leverage experience and commitment to learning in a fast-paced environment.

Enthusiastic professional committed to organizational growth and personal career development. Demonstrated capability in expanding skills and theoretical knowledge through challenging opportunities. Possesses strong interpersonal and communication skills, complemented by effective leadership qualities.

CHIEF ACCOUNTANT
Professional accountant with strong focus on financial accuracy, strategic planning, and regulatory compliance. Known for effective team collaboration and adaptability. Proven skills in financial reporting, budgeting, and auditing. Reliable and results-driven, consistently aligning financial operations with organizational goals.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Senior Consultant leading PMO operations, project data management, and cross-functional coordination across concurrent consulting engagements. Manages SAP reporting, invoices, purchase orders, and SOW reviews to keep delivery accurate, compliant, and on schedule. Improves stakeholder visibility through dashboards, trackers, and process fixes for teams of 100+.

Results-oriented senior SharePoint developer with 13+ years of experience in SharePoint Online and Microsoft 365 solutions. Skilled in leading teams, mentoring junior developers, and collaborating with clients to define project requirements. Proven track record of delivering enterprise-level SharePoint projects while improving operational processes and achieving project goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Platform Architect experienced in designing scalable, secure, and cost-efficient cloud architecture across Microsoft Azure and AWS. Delivered measurable cost savings through the development of FinOps practices and architected Enterprise AI solutions on Microsoft Azure AI Foundry, ensuring effective governance and responsible AI controls. Focused on aligning cloud and AI investments with organisational goals and actively pursuing senior leadership roles in Cloud Architecture, FinOps, or Enterprise AI.

Efficient Guest Service Associate with a background in data entry and inventory management. Expertise in resolving guest inquiries and maintaining accurate inventory levels, contributing to seamless operations and enhanced customer satisfaction.

Dynamic Mechanical Designer with a solid foundation in designing bulk material handling systems and equipment. Expertise in Autodesk Inventor and AutoCAD, coupled with effective collaboration across teams, ensures seamless project execution and high-quality deliverables.

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