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Dedicated BDO - Consumer Durable Loans professional with hands-on experience at IDFC FIRST Bharat Limited, specializing in customer acquisition, KYC compliance, loan documentation, and sales target achievement. Strong understanding of lending policies, risk controls, and customer-centric service standards.

Accomplished loan servicing specialist with expertise in loan processing, quality control, and compliance management. Proven ability to enhance operational efficiency and foster strong customer relationships.

Certified SAPUI5 Developer with 7+ years of relevant experience in SAPUI5 and extensive expertise in leading teams and delivering high-quality SAP UI5/FIORI solutions. Skilled in managing end-to-end project activities, defining scope, designing scalable architectures, and ensuring adherence to quality standards. Proven ability to develop intuitive, user-friendly interfaces and collaborate with cross-functional teams to enhance system functionality and drive continuous improvement.

Dynamic Sales Associate with a proven track record at Mayur Trader LLP, excelling in customer service and sales techniques. Leveraged product knowledge to enhance inventory management, driving a significant increase in sales. Committed to delivering exceptional results and fostering strong customer relationships.

Dedicated barista with a proven track record in delivering exceptional customer service and creating memorable guest experiences. Strong time management and attention to detail enhance efficiency in fast-paced environments.

 Results-driven banking professional with 14+ years of experience across corporate & commercial banking, credit underwriting, risk management, compliance, and relationship management. Proven track record of managing ₹2000+ Cr corporate portfolios, delivering YoY growth, and maintaining zero delinquencies. Experienced in leading cross-functional teams (Trade, Treasury, Operations) and mentoring interns and junior staff on credit, compliance, and customer handling. Recognized as a trusted knowledge partner and go-to resource for process guidance and issue resolution. Now seeking a Team Lead / Corporate Banking Manager role with responsibility for team coordination, portfolio growth, and stakeholder leadership. 

Dedicated and Enthusiastic Customer Assistant working to provide quality care for ultimate customer satisfaction. Organized and experienced in properly handling customer inquiries and transactions, specially the trouble ones! I understand the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.

Aspiring Chemical Engineer with a strong foundation in core process principles and a genuine interest in applying technical knowledge to solve real-world problems. I am seeking an entry-level engineering role where I can contribute to process design, optimization, and continuous improvement while learning from experienced professionals. I have a growing passion for space technology and green technology, with a strong interest in working on sustainable solutions that create meaningful and forward-looking impact.

Dedicated logistics expert known for strong inventory control and operational efficiency. Committed to optimizing business functions and ensuring timely delivery of merchandise to drive customer satisfaction.

Third-year Chemical Engineering undergraduate with hands-on experience at the National Mineral Development Corporation, excelling in quality assurance and chemical analysis. Strong foundation in chemical analysis,raw material
characterization,process monitoring, strong analytical thinking and supportive collaboration skills. Committed to maintaining high standards in process compliance and operational efficiency.

Dedicated construction laborer with experience at Professional Roofing & Construction, skilled in site cleaning and worksite safety. Proven ability to operate tools effectively while maintaining organization and efficiency. Strong problem-solving skills and a commitment to team safety ensure high-quality results in fast-paced environments.

Dynamic professional with extensive experience in event management, team collaboration, and supervising staff -at multiple paid and unpaid work environments. Experienced in exceptional customer service. Skilled in mentoring staff to ensure safety and excellence during the development and execution of events. Adept at problem-solving and maintaining workflow efficiency. Proven ability to collaborate with teams and deliver high-quality results. Reliable and adaptable, skilled in client relations and logistical planning, meeting dynamic needs of each event.

Dynamic manager with a 3-year tenure at Babu ice creams in Nellore, India excelling in customer service and staff management. Proven track record in enhancing team efficiency and boosting sales by 20%. skilled in marketing and business administration, adept at fostering an engaging and production work place environment. Results oriented professional with experience in accelerated growth, business reengineering and financial restructuring Frequently praised as hardworking by peers. I can be relied upon to help your team achieve its goals.

An eager, professional and committed chef who is passionate about great food and who working in a kitchen. To work with the organisation with full zealot help to achieve the goal and growth of the organization. To work in challenging atmosphere which provide ample opportunity for learning and I get satisfaction achievement in terms of knowledge application.

Experienced IT professional with hands-on expertise in Windows OS management, domain server administration, and enterprise IT support. Currently working as Senior Executive – IT, managing CSOS-based systems and ensuring smooth IT operations. Strong background in system administration, networking, and end-user support in high-volume environments.

Data engineering leader with 9+ years of experience, focused on delivering impactful results. Extensive expertise in designing and implementing scalable data architectures, optimizing data pipelines, and leveraging big data technologies. Recognized for collaborative leadership, adaptability, and a results-driven mindset. Highly skilled in SQL, Python, Spark, and cloud platforms, with a strong ability to align technical solutions with business objectives.

To shape a niche in the Organization by achieving its business objective through innovative and quality – oriented mindset through practices like QMS, Quality improvement merged with professional expertise of strong management.


Seeking a full-time permanent position in mechanical engineering in a fast-paced organization where hard work and excellence is appreciated.
A young and dynamic professional, academically and technical proficient; B.E. in Mechanical Engineering with experience in Engineering and Production field. Possess an exceptional ability to coordinate between various departments within the organization and work collaboratively in a team environment. Able to work independently and under pressure. Proficient with computer basics such as MS Word, MS Excel, MS PowerPoint and Internet. Decisive team builder, self-starter & capacity to concentrate and work for long hours.

Dynamic Manager skilled in optimizing operations by leveraging employee motivation techniques and enforcing effective policies. In-depth knowledge of industry regulations, market trends, and operational best practices. Demonstrated ability to analyze business needs and resolve issues efficiently.

Experienced Food and Beverage person bringing demonstrated success in developing and motivating strong restaurant teams to assist customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Have excellent people management skills and a pleasing personality.

- Ranked Top 5 in lowest Average Handle Time, improving efficiency in issue resolution.
- Secured 3rd place in CSAT scores, reflecting strong client satisfaction.
- Increased FCR rates by 16% within 2 months of promoted as SME.

Senior Azure Platform Engineer with 18 years of total experience and 8 years of Cloud knowledge, possesses strong background in managing and delivering complex projects in Azure & GCP cloud environments. Skilled in team collaboration, problem-solving, and ensuring high-quality outcomes aligned with business objectives. Successfully led multiple complex projects from conception to completion, ensuring functional, aesthetic, and regulatory standards were met.

To pursue a long-term career that nurtures my technical knowledge and to provide your esteemed organization with the best of my talent and convert all problems into solutions.
Service professional with strong track record in enhancing customer satisfaction and operational efficiency. Adept at resolving issues promptly, fostering team collaboration, and adapting to changing requirements. Skilled in problem-solving, communication, and multitasking to deliver consistent results. Dependable and focused on achieving high standards in service delivery.

Dynamic Senior Technical Lead with 13+ years of experience delivering scalable, enterprise-grade .NET solutions. Expert in .NET Core, ASP.NET MVC, ASP.NET Web API, C#, Microservices, and cloud platforms (Azure, AWS). Strong background in system design, clean architecture, CI/CD pipelines, and Agile delivery. Proven leader in modernizing legacy systems, leading cross-functional teams, and delivering high-performance applications.

IT Procurement & Asset Management Manager with 14+ years of experience supporting global enterprises across procurement operations, vendor management, and end-to-end IT asset lifecycle management. Proven expertise in ServiceNow ITAM, SAP Ariba, vendor negotiations, compliance audits, and inventory reconciliation. Strong background working with multinational environments and global vendors, delivering cost optimization, operational efficiency, and audit-ready asset governance. Seeking senior IT Procurement / Asset Management roles in the Gulf region.

Dynamic and results-driven professional with over 8 years of experience in site engineering, technical design execution, customer support, and sales and marketing. Demonstrated success in delivering pan-India installation support, training, and product execution for leading organizations, reflecting a commitment to excellence. Strong technical acumen in facade systems, rain-screen technologies, and composite panel applications drives innovative solutions. Expertise in project management, client relations, SAP, and cross-functional coordination with architects, contractors, and corporate clients ensures seamless project delivery and client satisfaction.

Achieved Industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.

An organized and motivated individual, committed to utilize time management and skills across diverse settings to successfully deliver measurable results. Seeking opportunities to enhance abilities while contributing to company growth.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
To work in pragmatic way in an organization where I can show my talent and enhance my skills to meet company goals and objectives with full integrity and zest.


Monitoring and international customer service, seeking to leverage expertise in enhancing security protocols and delivering exceptional customer experiences within a progressive organization.

2004 Master’s in Business Administration (Finance)
from SYMBIOSIS UNIVERSITY, Pune
1997 B.Sc. from Osmania University, Hyderabad
 A competent management professional with rich experience in identifying new opportunities, assessing the company’s
product performance, and helps to develop its long-term strategic plans for future product lines across diversified domains
 Proven Excellence in driving results and performance optimization through client specific internal KPIs and financials,
while ensuring Service Level Agreements are met with optimum quality and service
 Significantly rendered leadership to multiple and diverse / complex process and would be responsible for operational
excellence to achieve client SLA deliverables
 Accomplished revenue targets both from primary clients ($3.85MN) and thru vendors ($2.3MN) with a margin of
56% (for outsourced projects)
 Successful in setting up operations from scratch to help it grow from 20 FTEs to 80 FTE’s for a start-up company by
outstanding performance
 Highly skillful to deliver consistent progression in customer and employee satisfaction and proactive approach to
rapid expansion and change management
 Affluent experience in managing top-line & bottom-line profitability with respect to cost, resource deployment, time
overruns and compliance
 Engaged with all levels of Business Organization inclusive of Captive, Third-party, and Start-ups
 Dynamic experience in Insurance (LOMA trained), Level - 0 Helpdesk - (Inbound/outbound calling), US mortgage real
estate title insurance processes, US credit card (Payment Investigation, Rewards, Risk & Compliance, underwent
AML, KYC, CIP Modules, Supplier Information Management, Audit Vendor Statement and customer support
CORE COMPETENCIES
Operational Excellence Customer Service Delivery SLA & KPI Management
Business Process Improvement Contact Center Operations Vendor Management
Process Transitions Key Account Management People Management
SOFT SKILLS
______________________________________________________________ EDUCATION
JAGANNATH KARRA
A versatile professional having 23+ years of profound Leadership experience in BPO Operations
Management, Strategic Planning, P&L Management, Service Delivery Management, Customer
Support, Client Relationship Management, Risk & Compliance, Auditing, Vendor Management and
Team Management in an organization of high repute.

Dedicated and results-driven Client Manager with over 10 years of progressive experience in customer relationship management, retail operations, and loss prevention. Proven track record in enhancing customer satisfaction, increasing client retention, and driving team performance through data-driven strategies and cross-functional leadership. Expertise in fostering strong client relationships, swiftly resolving issues, and consistently meeting client needs. Committed to team collaboration and delivering impactful results through adaptability, strategic thinking, and effective communication.

Dynamic kitchen professional with extensive experience at Hooters Inc., excelling in food preparation and customer service. Proven ability to enhance kitchen efficiency through effective communication and organization. Skilled in knife handling and maintaining high sanitation standards, ensuring quality and safety in fast-paced environments. Punctual and reliable team player dedicated to excellence.
Diligent with solid background in maintaining cleanliness and organization in fast-paced kitchen environments. Successfully supported kitchen staff by ensuring timely availability of clean utensils and equipment. Demonstrated efficiency in adhering to hygiene standards and teamwork.

Some achievements I can list is that
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Focused sql with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid sql background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Diligent qa with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
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Motivated individual with a versatile background in customer service and technical support. Proven ability to foster guest engagement and collaborate effectively, aiming to enhance operational efficiency and customer satisfaction in future roles.

Results-driven entertainment technology professional with 20+ years of experience on passenger cruise ship entertainment as Stage Production Manager/ Technical Stage Manager. Proven track record of delivering exceptional results, driving innovation, and consistently achieving outstanding guest satisfaction.
Professional Stage Manager offering 20+ years of expertise in meticulous resource coordination to deliver successful productions. Expert in clearly communicating the director's vision to designers and technical crew members. Detail-oriented in developing rehearsal schedules and managing all performance assets.

Dynamic Engineer Technician with SAIC, skilled in system testing and equipment calibration. Proven leader with a strong mechanical aptitude, enhancing product quality through rigorous testing and documentation. Successfully trained over 10,000 personnel, fostering teamwork and operational excellence while ensuring compliance with safety regulations. Committed to integrity and critical thinking in high-pressure environments.

Detail-oriented accounting professional skilled in Tally and ZOHO Books to improve financial reporting. Experienced in taxation and advanced Excel for accurate financial management. Strong analytical skills and good knowledge of tax rules help ensure compliance and make financial processes more efficient, providing valuable insights for better business performance.

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