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Computer Science graduate with19+ years of rich & diversified experience in Customer Service, Process Excellence, Business continuity, IT Infrastructure, Helpdesk, Technical Support / service delivery industry, Client Servicing & BPO. Some of my key responsibilities have been to drive, Operations, Continuous Improvements and Process Changes, Preparing and Maintaining Knowledge Articles and ensuring it they are up to date, SLAs, CSAT Score. Liaison between global team across the organization (US/Bulgaria/China) Leading Global Process Excellence Team from Hyderabad and working closely with US/Bulgaria/China counterparts Project handling and on boarding new clients/applications, Helpdesk operations & Liaison between support functions, Operations & Global Process Excellence team. Resourceful in ensuring high quality customer experience, elevating customer satisfaction, while adhering to SLAs & work processes and managing cost-effective operations Established record of consistent high performance, Helpdesk Operations, Project Management, Escalation Management, Resource Management, SLA Management, Resolution Management, Process Improvements, and Training & Quality Management.

Motivated MBA student specializing in Port and Shipping Management, with a passion for driving innovation in vessel operations and global trade logistics. I aspire to contribute meaningfully to Hapag-Lloyd’s mission of quality & sustainability, laying a strong foundation for the future.
My goal is to leverage my analytical skills and industry knowledge to deliver impactful solutions that enhance efficiency and support seamless international shipping operations.

Seeking excellence in my profession and career growth, I am eager to join a reputable and flourishing organization that offers challenging positions to fully utilize my skills and attributes. Joining your organization would provide me with the opportunity to establish a strong reputation in the industry. I am confident that the challenging and inspiring environment within your company will enable me to reach my full potential. I am innovative, hardworking, and a team player.

I’ve been an ambitious bright, studious ;progressive Girl Since School just been a little confused between choosing my creativity for my future goals or following my interest towards Science .
Hence made up to be a BSc Graduate . Since I believe an artist nature is inbuilt and an artist doesn’t really need to be thaught they gain the idea through visuals as far as its been my experience, but the Practical knowledge needs to be studied !
I’m currently very needful of being employed , I’m ready to put on the studying , learning if it takes or even expanding my inbuilt skills for the goal is to execute the best I can for the accompany that hires me and be self employed and help the unemployed ofcourse .
Money is Crucial !

With over three years of experience in technical support and background verification, I excel in operations management and customer relationship management. My expertise in technical troubleshooting and ability to quickly learn and adapt has consistently enhanced process efficiency and incident resolution, making me a valuable asset to any team.


  To work in learning and challenging environment utilizing my skills and knowledge to be the best of my abilities and contribute to my personal growth as well as growth of the organization
  5 Years experience of Galileo in Inter globe technology as a process associate(2014-2018)
  3 years experience in Fares and ADMS(2018-2021).
  1 year experience in Travel Boutique.com as Travel Consultant ops(2021-2023)
  Worked in Onkar International PVT LTD as Senior ticketing executive (2023-2024)


Dynamic Sales Coordinator with a proven track record at Bharat Petroleum Corporation, enhancing productivity and revenue through expert relationship management and sales strategy development. Skilled in team collaboration and customer engagement, consistently achieving targets by leveraging strong managerial skills and sales expertise. Excelled in mentoring sales teams towards exceeding individual goals, underpinned by a commitment to customer satisfaction and process efficiency.

Results-oriented Quality Assurance with over 5 years of expertise in manual and automation testing, test planning, and team management. Proficient in driving process improvements, defect management, and cross functional collaboration to ensure product excellence. Skilled in using Agile methodologies and tools like JIRA and SQL to optimize testing efforts and reduce defects. Eager to leverage my technical skills in a challenging environment to deliver high-quality software solutions while fostering continuous improvement and innovation.

Accomplished professional with 19 years of experience in both academia and industry, specialising my skills in HR, Business Analytics, Machine Learning, R Programming, Tableau, Python and Microsoft Office Tools to various projects and challenges. Demonstrates strong analytical and creative skills, excelling as a team player with keen attention to detail. Committed to advancing Business Analytics practice and contributing innovative solutions that benefit both academia and Industry. I value innovation, diversity, and excellence, and passionate about joining a collaborative team that that shares these values and goals.

A highly motivated and enthusiastic marketing graduate eager to kickstart a career in the dynamic field of marketing. Possessing a strong foundation in marketing principles gained through academic coursework and a passion for staying updated with the latest industry trends. Committed to delivering exceptional results through creativity, strategic thinking, and effective communication.

Highly skilled and dependable professional with extensive hands-on experience and exceptional training in performing various services. Proven track record of contributing to the growth of repeat and referral business by leveraging strong problem-solving skills and a commitment to delivering top-quality workmanship. Recognized for providing excellent customer service and ensuring client satisfaction at all times.

An experienced IT Consultant with 5+ years of expertise in web development, specializing in all stages of advanced web system development. Demonstrates strong skills in user interface (UI) design, testing, and debugging processes. Adept in design, installation, maintenance, and optimization of web systems, ensuring seamless and efficient solutions for clients. Proven ability to manage independent projects while also excelling in collaborative team environments.

Experienced in business development management with a strong background in asset management, capital markets, and banking. Expertise lies in client and distributor management, as well as contract negotiation. Excellent interpersonal communication skills for building relationships and leading teams. Results-driven and proactive, consistently surpassing sales and revenue objectives.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proven Customer Service Associate Cashier with a track record of enhancing customer satisfaction at Reliance Projects & Property Management Services Limited. Expert in Tally Accountant and adept at CRM, I significantly improved service efficiency. Skilled in resolving complaints and handling transactions, I consistently ensure accuracy and foster positive customer relationships.

Dynamic Denodo Developer and Administrator with over 6 years at Tata Consultancy Services, mastering data virtualization/integration and Denodo platforms. Excelled in upgrading Denodo versions, enhancing data models, and automating processes. Renowned for exceptional communication skills and adaptability, addressing client requirements and contributing to significant project advancements.

 Accomplished chief financial officer with over 20 years of global finance experience. Adept at integrating  AI tools  to streamline financial reporting and forecasting. Proven track record in optimizing operations for large utility and energy projects across the Middle East and India. Strategic financial planner specializing in  AI-powered financial  reporting and risk management. Demonstrated success in project cash flow management, fundraising, and implementing AI-based tools to enhance decision-making accuracy. Skilled at driving financial performance and ensuring compliance in multicultural and multi-location organizations. 

I recently graduated with a degree in history. During my studies, I completed a challenging internship where I developed interpersonal communicational skills in and problem-solving. My academic background, combined with hands-on experience, positions me well for contributing to innovative projects in your company.

I am 4+ years experienced Software Engineer skilled in C#, Dot Net Core, Dot Net Framework, MVC, Azure pipeline, SQL server etc. across the complete development life cycle of the product. Learned industrial application of technologies with skills in Dot Net Core, MVC core, Web API, Microservices, Azure Pipeline, HTML, CSS, Javascript. Adept at end-to-end software design and development including requirement gathering, documentation, coding and unit testing project and worked both individually and as a team. Worked in JWT Authentication and Dependency Injection.

Results-oriented Sales,Marketing & Management Specialist proficient in developing creative collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Agile Project Manager with over 13+ years of experience in driving product development, digital transformation, and IT implementation across diverse industries. PMP certified, with a proven track record of delivering projects on time, within budget, and aligned with business objectives. Expert in Agile methodologies, team leadership, process optimization, and strategic planning. Strong analytical, communication, and interpersonal skills, with a focus on continuous improvement and exceeding client expectations. Adept at leading cross-functional teams, managing complex initiatives, and delivering high-impact results in fast-paced, competitive environments.

Personal Profile Name -: FAISAL JUNAS KAZI Date of Birth-: 08TH NOV 1984 Language Proficiency-: French, English, Hindi, Gujarati. Marital status-: Married Address-: 73,Anisha park Suralbhit Road,Bhuj-Kutch Gujarat India

Dynamic Account Manager with a proven track record at Shriram Finance Corporation Pvt, excelling in client relationship management and customer service. Demonstrated ability to enhance client satisfaction and retention through effective account management and data-driven decision-making. Skilled in Excel and teamwork, adept at expanding client bases and fostering collaborative success.

Seasoned System Engineer with a robust background in IT Infrastructure Support and a proven track record at Emirates NBDJ, enhancing system efficiency and user satisfaction. Expert in Windows Server Administration and VMware, coupled with exceptional problem-solving abilities. Demonstrated success in deploying critical updates and managing IT solutions, ensuring operational excellence and security.

Accomplished Senior Manager with extensive experience in operations and manufacturing engineering at Daimler India, specializing in Lean manufacturing, digitalization, and sustainability initiatives. Proven track record of leading cross-functional teams to successfully deliver projects on time and within budget, achieving operational excellence. Expertise in strategic planning and implementing sustainable practices while maintaining high safety standards has driven innovation and efficiency across the organization. Career goals include further advancing sustainability efforts and enhancing operational performance.

Accomplished Site Manager with a proven track record at Haji Builders, adept in construction management and AutoCAD, showcasing superior time management and team leadership. Excelled in developing cost-effective project budgets, enhancing customer relationships, and leading successful municipal works projects. Demonstrated expertise in critical thinking and building site supervision, ensuring project completion with excellence. Managed more than 15 Residential projects.

Highly motivated and career-driven architect with over 2 years of experience in residential, commercial, mixed-use, and master planning sectors. Worked with international organizations in India, gaining valuable insights into diverse architectural practices. Committed to delivering high-quality architecture through creativity and a proactive approach. Strong communication and problem-solving abilities contribute to excelling in this field.

Entrepreneur and business management professional with 10 years of experience managing and growing revenue. Experienced across early and growth stage software business. Specializing in consultative sales approach, aiding customers through the process of transformation in thought and solutions.

Proven Marketing Executive at SBI CAPITAL SECURITIES LTD, adept in leveraging excellent communication and leadership abilities to achieve over 20% growth in market share. Skilled in MS Office and LAN management, I excel in creating impactful strategies and fostering team adaptability, showcasing a blend of hard and soft skills essential for dynamic market success.

Experienced Assistant Manager with 13 years in healthcare operations. Proven ability to lead and manage teams to achieve exceptional results. Skilled in employee engagement, performance management, and stakeholder calibration. Proficient in medical billing processes, insurance claim processing, and quarterly reporting. Strategic thinker with expertise in implementing pricing strategies. Recognized for driving employee retention and fostering a collaborative team environment.

To work for professionally managed company with a good organizational objective and friendly environment, in a capacity that offers responsibility, challenge, hardworking, job satisfaction and scope for organizational and personal, development and growth. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

A competent and detail-oriented professional with over 7 years of experience in customer service and 3+ years of experience in workforce management. Proven expertise in customer retention, operational improvements, team management, training, and capacity planning. Seeking a challenging position in a reputed organization where I can leverage my skills in communication, customer service, and operational excellence to contribute to the company’s growth.

I would like to work in F&B Department so as to become a better professional and to work in a challenging and result oriented environment that seeks an ambitious and career conscious person, where acquired skills will be entitled towards continued growth and advancement.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.


Analytical finance professional with a strong math foundation and MBA in progress, skilled in financial analysis, data modeling, and investment strategies. Experienced in SQL, Python, Power BI, and Excel, with a focus on driving growth and optimizing financial processes through data-driven solutions.

Computer Science student with a focus on Problem Solving, skilled in C++, Python, and front-end frameworks like React.js. Founder of a student guidance initiative with strong skills in team management and leadership.

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