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Dynamic professional with a proven track record at VKS Mining Services, excelling in accounting and client relationship management. Spearheaded the integration of AI-driven analytics, enhancing financial accuracy by 30%. Adept at fostering team collaboration and driving process improvements, I thrive on leveraging marketing strategies to expand client bases and streamline operations.

Passionate, results-oriented Customer Experience Manager with 11+ years of leadership experience optimizing customer experiences and driving operational excellence. Proven track record in leading high-performing teams, enhancing customer satisfaction, and boosting sales performance. Skilled in process improvement, strategic planning, data analytics, and building strong client relationships

Strong background in Customer servicing, call monitoring, chat and email evaluating, coaching, training, constructive feedback & reporting with a total work experience of more than 9 years. Hard-working team player with good communication skills and ability to lead a team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seasoned professional with focus on branch management. Ability to drive business growth and foster teamwork through strategic planning and problem-solving skills. Committed to achieving high customer satisfaction and meeting financial goals, capitalising on strong communication and leadership skills.

Adept at financial reconciliations and journal preparations, I leveraged SAP (S4 HANA) to enhance reporting accuracy at Genpact India Pvt Ltd. My proactive approach in streamlining processes led to a significant improvement in month-end closing activities. Skilled in both technical and collaborative tasks, I excel in fostering team efficiency and accuracy in financial statements.

Seasoned Services Project Manager with a proven track record at Avaya India PVT LTD, excelling in cross-functional team management and process improvement. Demonstrates exceptional problem-solving abilities and communication skills, enhancing service delivery and incident management. Achieved significant reductions in open incidents, showcasing a commitment to business improvement strategies and customer support excellence.

To build a strong career by applying the knowledge and skills acquired during the course of my study and to join a renowned institution to enhance my skills and knowledge and realize my full potential and use it for the growth of the institution.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic and highly skilled Supply Chain Analyst with over 5 years of experience driving operational excellence in global logistics. Expertise in managing complex supply chain networks across multiple international markets, optimizing performance through data-driven strategies, and leading process improvements. Adept at overseeing end-to-end logistics operations, handling high-impact escalations, and improving cost efficiency. Proven ability to work with cross-functional teams to deliver top-tier service levels, streamline operations, and enhance customer satisfaction. Passionate about leveraging cutting-edge technologies and analytics to propel continuous improvements and contribute to business growth.

Adept Virtual Care Officer with a proven track record at HDFC Bank, enhancing customer service excellence through effective problem-solving and call handling. Skilled in banking operations support and communication, I consistently improve customer satisfaction rates. My time management abilities and knack for information gathering have been pivotal in streamlining processes.

Accomplished Quality Management Specialist with a robust background in leading the development, implementation, and continual improvement of Quality Management Systems (QMS). Proven track record of achieving organizational quality goals by establishing comprehensive inspection strategies for incoming materials and on-site activities. Skilled in preparing project-specific Quality Plans, Inspection and Test Plans (ITPs), and special procedures, with meticulous resource management. Expertise in systematic corrective actions for Non-Conformance activities and proficient in qualifying Procedure Welding Procedure Specifications (PWPS) and Procedure Qualification Records (PQRs) for a range of materials including API 5LX60, carbon steel (CS), Inconel, and stainless steel (SS). Strong problem-solving abilities to identify issues, propose effective solutions, and drive project objectives. Analyse quality performance metrics, observations, conducting root cause analyses and implementing continuous improvement initiatives to enhance project quality and efficiency

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Zomato, Swiggy, and Porter by ensuring timely deliveries and adeptly managing route planning. My tech-savviness and positive attitude led to a noticeable increase in positive customer feedback, showcasing my reliability and exceptional navigational skills.

To be a part of an organization where I can contribute my knowledge , skill and abilities for the growth of the organization and hence get an opportunity to learn and grow Skilled Firefighter with background in executing firefighting and rescue operations. Experienced in emergency medical procedures, fire prevention efforts, and investigations to determine fire causes. Strengths include efficient decision-making under pressure, exceptional physical stamina, and advanced skills in using firefighting equipment. Previous work has consistently resulted in successful rescues and minimized property damage.

Adept IT Engineer with a proven track record in troubleshooting and network support, honed across roles from IT assistant at City Hypermarket Kuwait to System Administrator for Kaula Inn Kannur.part of Fifa world cup Qatar 2022 Demonstrates exceptional analytical skills and computer hardware maintenance expertise. Successfully enhanced system efficiency by 90% at Gwc (FIFA World Cup Qatar), showcasing a blend of technical proficiency and problem-solving abilities.

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Aspiring for significant and challenging career in that organization that enhance my skill and work hard towards growth and development of the organization.

Seasoned office management and executive support specialist with extensive experience supporting C-suite executives and streamlining high-level operations within dynamic environments. Skilled in managing communications, scheduling, and cross-functional coordination, with a proven track record of enhancing efficiency and facilitating impactful decision-making for senior leadership. Expertise in events and hospitality management, including planning and coordination for prominent global forums such as the World Economic Forum and UN Climate Change Conference, along with drafting speeches and preparing comprehensive meeting agendas.
Proficient in managing end-to-end media and branding initiatives, including overseeing content creation, vendor management, and maintaining brand consistency across digital and print platforms. Strong capability in handling travel logistics and international coordination, ensuring seamless experiences for executives and corporate guests. Recognized for developing and enforcing Standard Operating Procedures (SOPs) and establishing centralized systems to ensure smooth data retrieval and process uniformity.

Seasoned Human Resources Officer with a proven track record at Trigent Service Limited, showcasing expertise in payroll management and talent recruitment. Excelled in developing strategies that enhanced recruitment processes and employee satisfaction. Demonstrates a keen ability for quality assurance, ensuring competitive positioning in labor markets. Skilled in fostering robust relationships and streamlining HR operations, contributing significantly to organizational growth.

Compassionate Medical Student with a track record of high productivity and efficient task completion. Proficient in patient care and medical research. Demonstrates exceptional communication, empathy, and problem-solving skills to deliver top-quality healthcare services. Thrives in fast-paced environments, ensuring accuracy and precision in all aspects of medical practice.

Driven finance professional with a proven track record at Rajapushpa Properties Pvt Ltd, adept in financial reporting, analysis, and planning. Excelled in leveraging MS Excel and Power BI for data-driven decision-making, showcasing strong analytical skills and a keen eye for optimizing financial performance. Demonstrated expertise in GST reconciliation and financial modeling, enhancing operational efficiency and accuracy.

Experienced Quality Assurance Lead with 11 years of software testing experience. Specializes in automation using Selenium (Java) and has a strong background in manual and automated testing, including functional, regression, and integration testing. Skilled in developing automation frameworks, business scripts, and utilities. Known for effective team leadership, exceptional problem-solving abilities, and delivering high-quality results.

Accomplished Consultant at Capgemini with a proven track record in developing scalable backend solutions, achieving a 25% improvement in transaction processing time. Expert in Java, Spring Boot, Microservices, and AWS, demonstrating exceptional problem-solving & Communications skills. Successfully migrated applications to the cloud, significantly reducing costs and enhancing system scalability.

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Dependable Security Guard housekeeping cleaner effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Results-driven Data Engineer with over 5 years of experience in designing and implementing comprehensive data integration solutions. Proficient in building and optimizing data pipelines to ensure efficient data flow and accessibility, with expertise in orchestrating complex workflows and utilizing advanced data modeling techniques. Experienced in containerization and orchestration, focused on deploying scalable applications and services, as well as developing high-performance APIs for seamless data access. Committed to creating impactful dashboards that drive data-driven decision-making and support business objectives, while effectively leading teams and communicating complex technical concepts to diverse stakeholders.

Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with customer centricity.

Detail-oriented Process Associate skilled in processing client data within a high-volume outsourcing environment. Expertise in data accuracy, compliance adherence, and maintaining confidentiality standards. Strong analytical and problem-solving abilities ensure optimized workflows and timely claim resolutions, consistently meeting quality and productivity targets.

A self-motivated professional with over 8 years of experience in Graphic Designing & merchandising organizations with exposure both internationally and countrywide. A constant learner with firm determination and instinct of learning. Seeking a position where I can maximize my 8 years of experience in graphic designing and merchandising.

Seasoned School Principal with rich experience in educational leadership and administration. Skilled in curriculum development, staff management, and creating positive learning environments. Demonstrates strong decision-making skills and ability to improve student achievement. Proven success in fostering productive relationships with all school stakeholders.

Senior Service Desk Engineer with background in managing technical support teams, troubleshooting complex IT issues, and improving service efficiency. Strengths include strong leadership skills, deep technical understanding, and ability to work under pressure. Proven track record of enhancing customer satisfaction and team productivity.

An Accomplished Associate Professor with over 28 years of experience in Teaching, specializing in the field of Economics. Currently serving as the Associate Professor at Queen Mary's College (A), Mylapore, Chennai. I bring a strong focus on research in cognitive development and educational technology. I am recognized for my research on women studies with numerous publications in leading journals and successful grant acquisitions. My teaching philosophy emphasizes interactive and student-centered learning, and I am dedicated to creating an engaging and supportive academic environment. Proven leader in academic administration, NSS, Hostel Warden and mentoring junior faculty. Passionate about advancing research in Economics and improving educational outcomes through evidence-based practices.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

I am a engineer passionate about technologies,developing and documenting. My studies all have been in these areas and currently looking to progress my career in more challenging roles have an excellent position in leadership, the ability to supervise, manage and motivate other team members and also worked with various types of projects.

Highly skilled Software Developer with a strong background in .NET and MVC frameworks, specializing in the development of financial and audit systems.
Extensive experience in designing dynamic user interfaces, managing databases, and optimizing back-end processes. Key projects include developing an Audit Module for compliance tracking and a Fee Collection System for real-time transaction management.
Proficient in C#, SQL Server, JavaScript, and jQuery, with a keen interest in improving software performance and engaged in cross-functional team collaboration, ensuring timely delivery and alignment with business objectives.

To be a part of an organization where I get to learn and contribute in the progress of the organization wherever I serve with my efficiency to the fullest.
Strategic Political Consultant known for high productivity and efficiency in task completion.

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 7 years of experience in leading organizational business units.

Skilled site engineer offering several years of construction experience. Knowledgeable about best practices, safety requirements and documentation.

To be a successful women in life by self development through dedicated work, learning and updating new things, flexibility to change, improve leadership qualities, share knowledge and to work as a team to excel.

As an Administrative Specialist, I manage various operational and logistical aspects of the office, including coordinating with the CBRE facility team for soft and technical services, overseeing onboarding and offboarding processes, handling office procurement and inventory, and ensuring smooth travel and visa arrangements. Additionally, I manage office administration, organize team events, and contribute to key projects such as the Trivandrum office setup and ISO audits. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.

Resourceful student with background in efficiently completing tasks and maintaining high productivity levels. Skilled in time management, critical thinking, and problem-solving. Excel at communication, teamwork, and adaptability, ensuring successful collaboration and project completion in diverse environments.

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