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Seeking a challenging opportunity where I can contribute my knowledge and skills for the growth and development of the organization and for myself.

With over 17 years of extensive experience, I have established a distinguished track record in Software Development, Manual Testing, Automation Testing, and as a Scrum Master. My expertise encompasses a wide range of testing areas, including System, Functional, GUI, Regression, and Web Services testing. Additionally, I possess proficiency in Android testing and Big Data Testing. Throughout my career, I have cultivated a profound understanding of various domains such as ERP, Leasing, Manufacturing, Android, and Data Analytics.
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Graphic Designer skilled in creating impactful marketing materials and digital assets. Proficient in Adobe Creative Suite, with a strong focus on brand consistency, and audience engagement.

 Offering nearly 20 years of experience Strategic Business Development & Operations Leader with expertise in creating business development procedures, operational policies, and customer service guidelines to enhance quality standards Proven track record of driving profitability and implementing strategies to maximize customer satisfaction and operational efficiency. Expertise in business expansion, acquisitions, and new outlet development for stand-alone restaurants and large hospitality chains Skilled in developing and implementing cost-control measures, reducing operational expenses while ensuring high service standards Adept at managing P&L responsibilities and achieving operational excellence across multiple restaurant formats Spearheaded operations for multiple outlets of Irish House (Pan-India) and played a key role in acquiring new properties for K Hospitality. Expanded business of Mirah Hospitality by managing 03 outlets of Hitchki, 1 outlet of United Sports Bar and brand named BayRoute which specializes in Middle Eastern Cuisine Led the launch of 5 elite Manchester United Café Bar outlets in Mumbai 

Results-oriented professional with over 15 years of experience in Operations, Training, and Quality Management. Proven expertise in leadership, project management, process improvement, and quality management systems. Notable achievements include implementing Standard Operating Procedures (SOPs), expanding audit coverage, and revamping the Quality Control framework. Certified Six Sigma Black Belt and Green Belt, with a strong foundation in Lean Six Sigma methodologies. Certified in Quality Management Systems (QMS) ISO 9001:2015, demonstrating a commitment to maintaining high-quality standards. Certified Risk Management FMEA ISO 31000 Expert, skilled in identifying and mitigating organizational risks. Proficient in MS Office tools and Power BI, adept at data analysis and visualization. Experienced in leading teams, optimizing processes, and driving operational excellence. Strong communicator and collaborator with a strategic mindset.

Organized Deputy Manager with strong leadership, customer service, and sales expertise. Proficient in scheduling, merchandising, cash handling, and inventory management. Trustworthy, reliable, and always professional. Strategic leader in the management field, known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Driven Retail Sales Worker with a proven track record at School Uniform, adept in sales expertise and excellent communication. Excelled in creating an inclusive atmosphere, significantly enhancing customer satisfaction and sales through persuasive selling and active listening. Skilled in cash handling and problem-solving, consistently meeting and exceeding sales targets.

Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Seeking an entry-level position and committed to contributing to the team\'s success in achieving company goals. Highly organized and reliable, adept at managing multiple priorities while maintaining a positive attitude. Demonstrates a willingness to take on additional responsibilities to meet team objectives.

Dedicated M. Pharm graduate specialized in Pharmacology, blending robust experience in Medical Device Vigilance, Clinical Research, and Medical Summarization. Eagerly seeking a challenging career opportunity to leverage Materiovigilance expertise, clinical acumen, and comprehensive training for the advancement of the company's objectives. Known for diligent work ethic, self-motivation, and an insatiable appetite for learning. A collaborative team player with a proactive and positive mindset, poised to deliver tangible contributions to organizational success.

Developed skills in client relationship management within fast-paced environment, capable of understanding and addressing client needs effectively. Demonstrated ability to communicate clearly, solve problems, and foster client trust and satisfaction. Looking to transition into new field, leveraging these transferrable skills to drive success and growth.

 Customer Support professional with 5 years of experience (3 years in SaaS), now transitioning into Business Analysis. Skilled in SQL, Power BI, and process optimization, with a strong ability to analyze data, identify inefficiencies, and enhance user experience through workflow improvements. Quick learner with a passion for data-driven decision-making and problem-solving. 

Accomplished Quality Manager with a proven track record at SATI EXPORTS INDIA PVT.LTD, enhancing supply chain efficiency and product quality through meticulous quality planning and operational improvements. Expert in SOP review and quality management systems, coupled with exceptional problem-solving abilities, ensured compliance and boosted customer satisfaction. Demonstrated leadership in managing teams and projects to successful completion.

10 years of diverse experience in relationship management, client service, operations, and compliance in the banking industry, adept at nurturing client relationships, achieving sales targets, and fostering team unity..

Leading a team of 18+talented individuals with different facets of business/sales operations. Expertise in driving and achieving Operational Excellence, known for delivering KPIs in a fast-paced environment. Expertise in managing end to end Operations and optimizing organizational processes to maximize business results. Command extensive knowledge in E2E Quote to Cash Life Cycle (Order Management, Sales Operations, Sales Compensation)
Passionate about people and facilitating their growth opportunities through continuous career development discussions, coaching & mentoring.

Results-driven data professional skilled in Power BI, SQL, Excel, Tableau, R, and Python. Expertise in data transformation, visualization, and statistical analysis for market research and business strategy. Certified in Google Data Analytics, IIM Skills Data Analytics, ESG & Investment, and Alteryx Designer Core. Proficient in data preparation, workflow optimization, and BI tools. A detail-oriented problem solver committed to leveraging data for business growth.

Carrier Objective:-
● To be a carrier in which I can prove myself with honest work.Looking Forward for a professional carrier in the field of sales and marketing and to work in a quality environment where my skills and knowledge can be used to the benefit of the organization and which in turn will reflect in my rarer growth.

Dynamic Operations Executive with a proven track record at Bajaj Allianz, excelling in performance analysis and relationship building. Skilled in process improvements and strategic implementation, I enhanced customer satisfaction and drove profitability through effective project management and cross-functional collaboration. Committed to achieving organizational goals while fostering team development and operational excellence.

Forward-thinking Software Engineer with background
working productively in dynamic environments.
Enthusiastic technical professional with complete
understanding of entire software development
lifecycle.

Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.

Results-driven Ceramic Engineer with 24+ years of experience in Quality Control, Quality Assurance, R&D, and Production within the ceramics and porcelain tile industry. Seeking a Technical / R&D Manager role where I can leverage my expertise in QHSE management, strategic planning, and process optimization to drive organizational success. Passionate about innovation, cost-effective material development, and operational efficiency.

 Passionate about motorcycling and eager to transition my career into this exciting field, I bring over 7 years of experience in sales, where I have honed skills in relationship-building, lead generation, and negotiation. I have also led successful brand collaborations, strengthening connections between products and customers. As an accomplished communicator and conflict manager, I have thrived in customer-facing roles, but now I'm ready to leverage my abilities in a new industry. With a deep love for motorcycles and a commitment to pursuing my passion, I'm excited to apply my skills to the motorcycling world and make an impact in an area I truly care about. 

Passionate and dedicated fashion professional with a strong foundation in designing, merchandising, marketing, and styling. Eager to collaborate with experienced designers and merchandisers to enhance creativity and efficiency while ensuring all production deadlines are met. Committed to developing trend-driven collections that resonate with customers and contribute to the brand’s success. Believes that fashion is a powerful expression of personality and strives to drive both profitability and cultural impact within the organization. Ready to bring innovative ideas, technical expertise, and a keen eye for detail to create the most memorable collections in company history.

Results-driven Finance Analyst with experience at Great Kapital, specializing in Power BI dashboards, and advanced DAX calculations. Skilled in SQL and problem-solving, ensuring data accuracy and compliance, while delivering actionable insights that drive business success. Seeking to transition into a Data Analyst role to leverage analytical skills and technical expertise in a dynamic environment.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-driven Trainer with extensive experience delivering high-quality training programs at Concentrix Daksh Services Pvt. Ltd. Skilled in designing and implementing effective learning modules to enhance employee performance and align with organizational goals. Adept at conducting workshops, mentoring team members, and fostering a positive learning environment. Demonstrates strong communication and interpersonal skills, ensuring seamless knowledge transfer and engagement. Committed to driving excellence and contributing to the professional growth of individuals and teams. Possesses a proven track record of adapting training strategies to diverse learning needs, ensuring maximum impact and retention. Experienced in leveraging data analytics and feedback to refine training programs and achieve measurable improvements in productivity. Passionate about empowering employees with the tools and knowledge needed to excel in dynamic work environments.

Results-driven DevOps Engineer with extensive experience at Deloitte USI, specializing in AWS and CI/CD methodologies. Proven expertise in designing automated pipelines and optimizing Kubernetes deployments, resulting in enhanced resource utilization and operational efficiency. Proficient in Terraform and Ansible, with a commitment to cloud security and collaboration across teams. Aspires to leverage skills in a dynamic environment to drive innovation and excellence.

With over 18 years at the forefront of systems engineering, including a pivotal role as Lead Consultant at Atos, I excel in driving service delivery and enhancing customer relationships. My expertise is from server management to effective team leadership, collaborated by a robust ability to troubleshoot and mentor, ensuring alignment with organizational goals and client expectations.

15 + Years experience in security and loss prevention is to protect an organization's assets from theft, damage, or loss while ensuring the safety of employees and customers. This encompasses a range of strategies and practices designed to safeguard physical property, intellectual property, and financial assets.


  In quest of assignments in Service Delivery Operations / Business Transformation with an organization of repute
  A result-oriented professional with over 11 years of experience in Service Delivery Operations. Currently managing Voice Operations for ADP's US clients.
  Presently associated with ADP Private Limited, Pune as Assistant Manager - Voice Operations (Total Absence Management)
  Gained hands-on domain expertise in Process Mapping and Process Transition for Vodafone UK, Knowledge transition from Poland for Arcelor Mittal, and on US Call Centre (Benefits/Total Absence Management)
  An out-of-the-box thinker with a flair for identifying & adopting emerging trends & working on Personality Development programs within the organization
  Skilled at setting up targets, SOP & SLA, and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets
  Demonstrated abilities in mapping business requirements and coordinating in developing and implementing processes in line with pre-set guidelines
  Experience in ensuring delivery of high-quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services
  Excellent communication and interpersonal skills, with strong analytical, team-building, problem-solving, and organizational abilities.
  Ability to coach and mentor associates.
  Proven abilities in leading a team in multiple locations, multiple shifts.

Seasoned Deputy Manager with significant background in team leadership, operations management, and strategic planning. Known for driving efficiency improvements and streamlining processes to enhance productivity in previous roles. Committed to fostering positive work environments and promoting team collaboration. Demonstrates strong problem-solving abilities and initiative, consistently delivering high-quality results.

Results-driven IT professional with 3.5 years of experience as a Java Developer. Experienced in delivering efficient, scalable, and high-performance solutions, with a focus on cloud-based systems, APIs, and microservices. Proven ability to contribute effectively to individual and team projects, with a strong understanding of agile methodologies and modern software development practices.

Motivated and customer-focused CRM Aftersales Specialist with 7 years of experience in managing customer relationships, optimizing aftersales operations, and ensuring client satisfaction. Skilled in utilizing CRM tools to streamline workflows, analyze customer data, and enhance retention rates. Demonstrated ability to collaborate cross-functionally and implement strategies that drive revenue growth and operational efficiency.

 Strategic and results-oriented Sales & Marketing professional with 11+ years of experience in Direct Sales, Trade Marketing, and B2B Sales. I specialize in driving revenue growth, market expansion, and brand positioning through data-driven strategies and high-impact execution.Key Strengths:✅ B2B & B2C Sales Strategy – Proven ability to scale revenue and enhance customer acquisition✅ Trade & Channel Marketing – Expertise in modern trade execution, in-store promotions, and brand visibility✅ Team Leadership & Performance Management – Led and trained high-performing sales teams✅ Go-to-Market Strategy – Launched and executed growth-driven marketing campaigns✅ Business Development & Partnerships – Strong network and ability to identify market expansion opportunitiesSteering modern trade initiatives, I have successfully planned and executed promotional activities in key accounts, ensuring a profitable mix of volume, value, and margins. My hands-on approach in canvasser management and advisory has not only boosted recruitment but also enhanced the productivity-cost ratio for appliance acquisition. Through collaboration with cross-functional teams, we have facilitated a robust, brand-salient customer interface. 

 Passionate journalist at Reuters with a focus on delivering insightful financial news, particularly in relation to India-based companies. Specialized in market trends, corporate earnings, and the economic developments that have a significant impact on the financial world. Thrives in the fast-paced environment of financial journalism, collaborating closely with the Reuters India Snapping team to uncover captivating narratives that resonate with both everyday readers and investors. 

Seeking a challenging position in areputed organization wherel can learn new skills, expand my knowledge, and leverage my learnings. To get an opportunity where I can make the best of my potential and contribute to the organization's growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dedicated and detail-oriented Commis Chef with 1.8 years of experience in high-pressure kitchen environments. Skilled in ingredient preparation, meal assembly, inventory management, and maintaining kitchen hygiene standards. Proven ability to follow instructions from senior chefs, ensure food quality, and contribute to seamless kitchen operations. Adept at working in fast-paced settings while maintaining precision and consistency.

Dynamic professional with a proven track record at Costal Construction, excelling in business development and vendor relations. Successfully Delivered projects on time and within budget while enhancing client satisfaction through tailored solutions. Expertise in cost analysis and resource management, driving growth and efficiency in competitive environments.
Results-driven Site engineer bringing 5+ years of experience in building construction operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

Dynamic and results-oriented professional with extensive experience in customer service and requisition management, notably with StarTek. Excelled in resolving customer complaints, enhancing loyalty, and achieving targets through strategic planning and effective team collaboration. Skilled in work coordination and cultural awareness, consistently improving customer satisfaction and operational efficiency.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.

Knowledgeable professional offering several years of increasingly advanced journey-level electrical experience. Talented at inspecting, repairing, installing and maintaining electrical systems and subsystems. Flexible with wide range of hands-on experience.
Accomplished Electrician with many years of experience accurately troubleshooting systems such as EMCS and variable frequency drives. Offers unfailing direction on electrical plans and specifications. Resolves issues correctly to eliminate repeat service calls.
Expert professional with experience completing accurate electrical work. Successfully collaborated with others while skillfully making independent decisions. Continually demonstrated excellent communication skills.

Implementation Project Manager with 4+ years of experience in leading software deployments, process optimization, and cross-functional collaboration. MBA graduate with expertise in Agile methodologies, stakeholder alignment, and risk management. Adept at driving seamless project execution, enhancing efficiency, and delivering business impact.

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