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Dedicated Guest Service Assistant skilled in complaint resolution and personalized service. Proven ability to enhance guest satisfaction through effective communication and teamwork.

IT Support, Cybersecurity, and Business Operations professional with experience in systems administration, cloud technologies, security operations, data analysis, and inside sales. Skilled in Microsoft 365, Azure, AWS, endpoint management, data mining, lead generation, Excel reporting, and customer engagement. Strong background in troubleshooting, process improvement, stakeholder communication, and IT service delivery.

 Results-driven Subject Matter Expert with a background in customer service and leadership. Experienced in resolving customer complaints, managing social media escalations, and adhering to service level agreements. Holds a Bachelor of Business Management from Arcade Business College (Magadh University). Committed to fostering teamwork and effective communication while seeking opportunities for professional growth. 


Professional, prepared manager with high standards and focus on results. Proven ability to lead teams, adapt to changing needs, and drive performance in multiple locations. Strong skills in strategic planning, operations management, and team collaboration. Known for reliability, flexibility, and results-driven approach.

Senior Medical Writer with 10+ years of experience in medical communications, scientific editing, and pharmacovigilance. Skilled in editing, proofreading, and fact-checking clinical, regulatory, and promotional materials for healthcare professionals and patients. Adept at ensuring style, grammar, and regulatory compliance and collaborating with cross-functional teams to deliver error-free, impactful content.

Dynamic professional with a proven track record at Milkwell milking system, excelling in project management and team collaboration. Successfully implemented innovative solutions that enhanced team performance and customer satisfaction. Adept at navigating challenges and driving results, leveraging strong interpersonal skills to foster effective communication and collaboration.

Senior HR leader with 14+ years of experience driving end-to-end Human Resources and Talent Acquisition for GenAI, FinTech, Telecom, and Product Engineering organizations. Proven track record of building HR and TA functions from zero to scale, partnering with founders and CXOs on Annual Operating Plan (AOP), manpower planning, leadership hiring, HRMS and ATS implementation, retention strategy, and policy design. Hands-on leader who balances strategic workforce planning with operational ownership of recruitment, HRBP delivery, employee engagement, reward and recognition, HR operations, and administration. Currently leading the combined HR and TA charter at BlackNGreen with full ownership of hiring, employer branding, performance management, employee relations, and HR systems rollout (HROne, ATS, AI-led assessment platforms).

Customer Operations Leader with 10+ years of progressive experience advancing from frontline management to leading large-scale, multi-site contact center operations (350+ FTE) in regulated healthcare environments. Proven ability to deliver best-in-class performance across service, quality, and experience metrics (80/60 SLA, 90+ NPS, 92% FCR) while optimizing cost-to-serve. Recognized as a Culture Ambassador and NPS Champion for driving employee engagement and customer loyalty, and a graduate of a competitive Emerging Leader Program focused on executive readiness. Known for translating frontline insights into enterprise-level strategy, leading digital transformation through implementations such as NICE CXone and ACET, and influencing cross-functional initiatives with Product and Technology teams. Builds high-performing leadership teams, strengthens operational discipline, and leads change at scale to deliver sustainable growth, compliance, and elevated member experience.

Cultivated adaptability within healthcare, educational, customer service, and social work sectors. Enhanced team dynamics by fostering a compassionate and detail-focused culture. Championed safety-focused communication while promoting well-being through exceptional interpersonal skills. Guided teammates with empathy, patience, and strategic problem-solving approaches. Targeting a role that emphasizes stability and opportunities for growth.

Well qualified and result oriented Banking professional with 9 Years Microfinance and 11 Years General Banking of successful experience in positions of increasing responsibility and duties. Performer with track record of consistently meeting or exceeding sales goal and customer expectations. Skilled at educating customers on banking products and recommending best option that meet their short and long term needs. Team player with proper communication skills: verbal, written, interpersonal and rapport building. I have been promoted to Asst. Branch Head to Branch Head in Dec 2022 of my individual performance and my Team handling capabilities. At present my grade Senior manager (E1) for last four year.

Business Transformation leader with 23+ Years of experience - AI, Agentic AI, Gen AI, AI Solutions, LLM, Process Excellence, Agile, Automation and Quality. - Majorly BFSI. Drive Transformation Transition Roadmap; achieve Targets across line of businesses through Governance, Agile & Lean Six Sigma initiatives. Successfully deliver Quality, Process Improvement and continuous improvement projects across businesses through expertise in Design Thinking, Agile, Kanban and Lean Six Sigma Methodologies. Perform End-to-End assessment for Troubled Critical RED accounts and define roadmap, drive governance and actions to ensure Steady State. Drive Management Governance and drive business targets across Units /Geo, mitigate business challenges and deploying custom solutions. Successful record of accomplishment in leading niche teams and managing large scale Innovations, Operational excellence, Tech & org transformation. Up skilled / Reskilled Delivery Excellence champions through trainings in Excel, Agile, RPA, Data Science - ML and AI skills. Spearheaded Agile Transformation Journey, maturity assessment and enable value delivery across enterprise. Foster Creativity, Innovation projects and run Ideathons across the Enterprise. Demonstrated expertise in driving Business aligned metrics management, Balanced Score card, Dashboards, Scorecard, delivery& governance.

Dynamic Regional Head specializing in sales leadership and business expansion. Expertise in channel management, merchant acquisition, and CASA growth. Proven ability to drive revenue growth and manage large-scale operations while building high-performing teams across multiple territories.

Expert in database development and business intelligence reporting, specializing in dynamic Power BI dashboards and effective data governance. Strong analytical skills focused on data visualization and analysis. Engaged stakeholders to gather business requirements and deliver customized reporting solutions. Utilized performance optimization techniques to improve reporting accuracy and impact.

Dynamic Product Manager with over 9 years of experience in developing innovative product strategies and optimizing user experiences. Expertise in cross-functional collaboration and stakeholder engagement, leading to successful product launches and growth in market share.

Accomplished construction painter with over 10 years at Tarapur & Company Engineering & Contractor, specializing in interior and exterior finishes. Proficient in spray techniques and surface preparation, I excel in team leadership and client communication, ensuring high-quality results and safety compliance on every project. Seeking new opportunities in Europe.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Results-oriented manager with 8+ years in leadership and operations. Currently serving as State Manager, overseeing 5 stores, and excelling in store operations, P&L management, recruitment, and visual merchandising. Expertise in driving team collaboration and strategic planning to achieve sustainable business growth.

Customer Success and Scaled Renewals professional with extensive experience driving Renewals and retention, leading global teams, and optimizing renewal operations across Canada, North America, EMEA, GCC, and Africa. Proven success in exceeding retention targets, improving forecast accuracy, reducing churn, and scaling renewal programs through Salesforce-driven insights and cross-functional collaboration. Skilled in team leadership, customer engagement, pipeline management, and strategic planning within high-growth subscription environments.

Detail-oriented IT professional with 3+ years in technical support and system administration. Expertise in Active Directory, Microsoft 365, and Azure Entra, alongside strong troubleshooting capabilities in hardware, software, and network issues. Experienced in incident management and SLA tracking, delivering efficient support and comprehensive documentation in enterprise environments.

Results-driven QA professional with over 10 years of experience in automation and manual testing, specializing in test automation using Java, Selenium (WebDriver), API automation, Cucumber Framework and playwright automation with AI tool. Expertise in writing feature files and step definitions within Cucumber, along with strong skills in cross-browser testing and a comprehensive understanding of various test automation tools. Proficient in executing Regression, UI, Functional, System, and Validation Testing while creating and maintaining thorough test documentation, including Test Cases, Test Plans, and Knowledge Transfer Documents. Hands-on experience with Agile Development Methodology, combined with solid knowledge of JIRA for bug tracking and GitHub for version control, enhances the ability to contribute effectively to DevOps deployment processes using TeamCity and Chef Utility.

Senior QA Automation Engineer with 6 years of experience in Manual Testing, Automation Testing, API Testing, Backend Testing, and Database Testing across Banking, Healthcare, Enterprise, Retail, and E-Commerce domains. Experienced in designing and maintaining scalable automation frameworks using Cypress, Playwright, JavaScript, and TypeScript following the Page Object Model (POM) approach. Proficient in REST API Testing, PostgreSQL, Kafka Message Validation, CI/CD, and Agile Scrum, delivering reliable, scalable, and high-quality software solutions.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Experienced MBA and CFA Level 2 professional with a strong background in investment banking and proven leadership abilities. Meticulous attention to detail, approaching challenges with an analytical and solution-focused mindset. Deep understanding of financial modeling and valuation methodologies, expertise in financial analysis and market research. Provides valuable strategic insights to drive investment decisions and optimize financial performance.

Finance executive with extensive experience in GST and TDS compliance, invoice processing, bank reconciliations, and financial record maintenance. Proven ability to ensure accurate and compliant financial operations through meticulous attention to detail. Skilled in cross-team coordination to enhance operational efficiency and accuracy.

Experienced Senior Systems Engineer specializing in data platform operations and workflow monitoring. Maintains Airflow and Databricks environments while executing system transitions and ensuring data integrity across dashboards. Integrates AI productivity tools to enhance workflows, reduce resolution times, and address technical challenges effectively.

To work in an organization which provide me the opportunity to improve my skills and knowledge to growth along with the organization objective.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Laravel Developer with 3 years of experience in PHP, Laravel, MySQL, REST APIs, Git, Docker, and CI/CD. Hands-on exposure to Azure cloud services and deployment processes. Strong problem-solving skills and experience building scalable backend applications. Looking for opportunities in product-based companies as a Laravel Backend Developer.

Expert in talent acquisition and HR generalist functions with over 14 years of experience across IT, retail, consulting, and government sectors. Demonstrated ability to manage full employee life cycles, enhance employee engagement, and align performance metrics. Proven track record in optimizing talent acquisition metrics—cost, time, and quality—while leveraging digital and AI-driven tools to strengthen employer branding. Recognized for leading cross-functional teams, implementing HR technology solutions like SAP SuccessFactors, and delivering actionable workforce analytics.

Customer Success Specialist with a proven track record at Phreesia, excelling in relationship management and client advocacy. Achieved significant revenue growth through strategic engagement and upselling. Skilled in market analysis and empathetic communication, driving product adoption and enhancing customer loyalty while effectively managing client expectations.

To secure a challenging position in Financial Reporting and Analysis within a growth-oriented organization, where my experience in month-end close, MIS reporting, and financial analysis can add value to management and stakeholders.

Experienced Dynamics 365 Functional professional with an overall experience around 7+ years with different Microsoft technologies follow agile methodologies and iterative development processes and experience in D365 Testing and consulting across multiple domains. Microsoft certified completed Microsoft dynamic CRM MB-910 certification and diploma in software testing. Worked with various modules of Microsoft Dynamics 365 and possesses hands-on experience in customized Sales, Service, Marketing, CRM integration portal, PowerApps canvas app, and model-driven applications using manual and automation testing with C# Easyrepro framework, Playwright typescript BDD framework with Al integration Claude Al.Experience in all facets of business operations with expertise in Agile/Scrum systems development life cycle management. Good knowledge of multiple D365 modules Sales enterprise, Service, and Marketing for D365. Ce, Omnichannel, Office 365 integrations, ERP integrations with D365 power apps portal, canvas app, model-driven apps. Worked on various CRM projects contributing to various capacities such as Manual tester, Automation tester, Test lead, and interacting with the client for feedback/presentations and support. Worked on test case test-script estimation, code review, test case development and mentor team members etc. As a passionate and results-driven software engineer with a strong background in packaged app development, I am eager to contribute my skills as a Team Lead or Associate. My experience in managing projects and collaborating with cross-functional teams has equipped me with the ability to drive innovation and deliver high-quality solutions. I am excited about the opportunity to join your team and help shape the future of technology through impactful projects.

Accomplished Talent Acquisition Leader with 18+ years of progressive experience driving large-scale, high-volume hiring, TA transformation, strategic workforce planning, and recruitment technology enablement across global IT, ITES, BPM, Consulting, and BFSI organizations. Proven ability to partner with C-suite and business leaders to translate growth objectives into scalable hiring models, optimize sourcing ROI, and build data driven, technology-enabled, and candidate-centric recruitment engines. Adept at leading global teams, standardizing processes, leveraging analytics, and delivering predictable outcomes at scale.

Detail-oriented professional demonstrating strengths in quality auditing and process analysis. Adapts to evolving challenges through effective root cause analysis and stakeholder collaboration. Committed to delivering high-quality outcomes that support organisational goals.

Senior Test Engineer with 7 years of experience leading quality assurance initiatives and delivering enterprise applications across multiple domains. Experienced in defining test strategies, managing end-to-end testing activities, coordinating with cross-functional teams, and ensuring successful releases in Agile environments. Strong expertise in Functional, API, Database, Mobile, and Reporting Testing, supported by hands-on experience with Azure DevOps, JIRA, Postman, Appian, and SQL. Recognized for improving testing efficiency, mitigating risks, and ensuring product quality through effective QA processes.

OptimisationMotivated and detail-orientated digital marketing professional with hands-on experience in search engine optimisation (SEO), keyword analysis, content marketing, and website management. Skilled in improving search rankings, enhancing website performance, and increasing online visibility through effective on-page and off-page SEO strategies. Proficient in Google Search Console, WordPress, and digital content optimisation. Strong analytical and problem-solving abilities with a passion for helping businesses grow their online presence through data-driven digital marketing solutions.

Dedicated educator with experience in motivating students and fostering a positive learning environment. Expertise in developing customized lesson plans and facilitating workshops, driving student engagement and progress through effective collaboration with instructors and parents.

Dynamic Deputy Manager with extensive experience at DCM Shriram LTD., excelling in maintenance & project coordination, execution, planning and regulatory compliance. Proven track record in enhancing operational efficiency through effective planning, analysis and effective team leadership. Skilled in SAP, MS Office application & Power BI. Committed to continuous improvement, driving significant cost savings and optimizing maintenance processes. Previous experiences includes working with MNC giants like; Aditya Birla Grasim & Atul Limited.

Professional Summary
Business student with a strong interest in management, analytics, and emerging technologies such as AI. I have excellent communication and interpersonal skills, allowing me to work effectively with diverse teams and build positive relationships. Known for being a confident public speaker, a collaborative team player, and a proactive problem solver. I enjoy learning new concepts, adapting to challenges, and finding practical solutions in fast-paced environments. Skilled in teamwork, critical thinking, time management, and leadership, with a keen interest in using data and technology to support decision-making and improve outcomes. Motivated, reliable, and eager to contribute while continuously developing both professional and personal skills.

Cyber security specialist with nearly 9 years of experience in vulnerability assessment and penetration testing. Proven expertise in threat and risk analysis, delivering actionable insights to enhance security posture. Seeking opportunities to apply technical skills in a dynamic organization while contributing to security initiatives.

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