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Results-driven Customer Service & Operations Professional with 4+ years of experience across BT Business, technical support, and digital chat operations fostering teamwork and enhancing customer engagement. Demonstrated ability in process adherence, team enablement, quality improvement, and stakeholder collaboration. Currently serving as a subject matter expert, supporting advisors in compliance and service outcomes through structured coaching. Strong strategic thinker focused on delivering impactful results through collaboration and innovative solutions.

I'm Aadrik Dua, a dedicated aerospace engineering student (6th Semester) at Chandigarh University with a strong academic background and a passion for mathematics and Cosmology. My consistent performance in high school and standardized tests reflects my commitment to academic excellence and critical thinking. Beyond academics, I have honed my leadership skills as former Head of Technical committee (CUAC), present CR of my batch appointed since first Semester, head boy in grade 12 and as a representative in various extracurricular activities, including being part of the state-level basketball team. My involvement in debates and interviews during the pandemic has further enhanced my communication abilities. At university, I joined the Astronomy Club and quickly became head of the technical committee. Participating in events like NASA's Space App Challenge and ISRO's Rover Challenge has allowed me to apply my mathematical knowledge to real-world aerospace challenges. I am also passionate about hands-on learning, having organized events and developed projects such as a solar position detecting system and a prototype EVTOL aircraft model. Currently also working on a research Paper on Interplanetary transfer networks. In summary, I am a driven individual eager to explore new opportunities and make meaningful contributions to the field of aerospace engineering and Sciences.

Cloud Operations & DevOps Leader with 13+ years of experience in enterprise infrastructure, specializing in Active Directory, SCCM, and Oracle Cloud Infrastructure (OCI). Proven track record in leading large-scale cloud migrations, platform modernization, and cost optimization initiativesacross healthcare and enterprise environments.
Expert in driving automation, security compliance, and infrastructure standardization, with demonstrated success in reducing operational overhead, improving SLA adherence, and enhancing system resilience at scale (4000+ endpoints, 1200+ servers).
Strong leadership experience managing cross-functional and distributed teams, partnering with executive stakeholders, and translating business strategy into scalable, secure, and cost-efficient technology solutions.


  Strategic Technical/UX writer focused on driving business objectives through effective content strategies.
  Experience working with different domains: Tax and Compliance Tech, Smart Metering, Management, Finance, Health Care, Medical Research, Storage, and E-learning.
  Talented in various roles – Content Strategist, Manager Technical Writing, Lead Technical Writer, Solutions Architect, Project Manager, Documentation Specialist, Technical Content Writer, Information Developer, Researcher, Manual Tester, and Trainer.
  Expert in knowledge acquisition, knowledge transfer, technical content creation, process integration, and handling pursuits in the projects’ transitioning processes.
  Expert in streamlining the documentation process and providing consultant inputs for documentation production, resulting in exceptional positive results for different projects.
  Value proposition through conceptualizing, designing, and developing documentation in highly technical, specialized, concise, easy-to-read, and grammatically correct language for various technical audiences/users.
  Skilled in writing, editing, reviewing, testing, and scrutinizing various documents (listed below) and training, managing, leading, motivating, mentoring, and building a professional team to deliver quality results.
  Posses proven skills in project management, communication, audience analysis, technical analysis, researching and gathering information, interviewing subject matter experts, content organization, and presentation and deciding documentation types.
  Described as “sincere, hard-working, forward-thinking, and quality-driven” efficient in achieving milestones and brought a change in my workplace and those I work with.
  Adept with Agile / Iterative methodologies Hands-on experience in using XML/DITA with oXygen.
  Own a valid US B1 Visa (Multiple Entry).


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

To associate myself with an organization where I can grow in terms of knowledge, skills, attitude, and effectively utilize my analytical abilities and professional competence and leverage the same for the growth of organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional Summary
Results-driven MBA graduate specializing in Marketing & Finance with practical experience in retail sales, customer
relationship management, and frontline operations. Strong communication, teamwork, leadership potential and
problem-solving skills. Seeking an opportunity to contribute and grow in a reputed organization.

Experienced manufacturing professional with over 9 years in SMT production and PMC, specializing in optimizing line efficiency and ensuring quality compliance. Skilled in aligning production schedules with customer demand and inventory strategies. Expertise in cross-functional coordination and lean manufacturing practices to enhance operational performance.

Thorough Senior Analyst with over a 11.8 -year background in F&A (Master Data - P2P). Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.

.NET Developer with 3.9 year of experience in designing, developing, testing, and deploying software applications. Proficient in leveraging .NET technologies to deliver high-quality solutions. Collaborating with cross-functional teams to analyze user requirements and provide technical expertise. Demonstrated ability to adapt quickly to new technologies and industry best practices.

Dynamic Team Leader with a proven track record at Fincrif India Private Limited, excelling in conflict resolution and customer retention strategies. Expert in managing high-value loan portfolios, achieving exceptional client satisfaction. Proficient in Salesforce and team coordination, driving performance and fostering strong relationships to enhance overall productivity.


  Results-driven data engineering professional with 8+ years of experience, including over 4 years focused on designing and implementing scalable data pipelines and robust infrastructure. Committed to leveraging technology to enhance data insights and drive business objectives.
  Exceptional problem-solving skills and analytical mindset with a passion for leveraging technology to drive data insights, business growth, and address complex challenges.


Dynamic Business Correspondent with extensive experience at Bank of Maharashtra, excelling in digital financial services and customer education. Proficient in Microsoft Office and skilled in fostering digital literacy, I have successfully facilitated numerous account openings and government scheme enrollments, enhancing financial inclusion for underserved communities.

Dedicated Primary-School Teacher with a passion for educating and helping to support them academically, emotionally, and socially in the classroom. Good team facilitator.

Dynamic professional with extensive experience in procurement and inventory management, notably at RAMA PANELS PVT LTD. Proven ability to negotiate favorable contracts and develop strong supplier relationships. Proficient in HINAI WEB and MS Office, with a strong focus on cost reduction and team leadership to drive operational efficiency.

Accomplished finance expert with a strong foundation from AtkinsRéalis and Kerala Financial Corporation. Expertise in financial statement analysis and ERP systems, specializing in risk management and strategic business initiatives. Successfully improved process efficiency through collaboration with diverse teams, leading to better lending decisions. Actively pursuing CFA to deepen financial acumen and decision-making capabilities.

Recent graduate seeking to launch career with company offering professional development opportunities. Confident communicator, competent in answering phone enquiries and providing team assistance. Hold degree in Mechanical Engineering and eager to expand on classroom experience.
Offering strong foundation in teamwork, communication, and problem-solving. Knowledgeable about project coordination and eager to learn. Ready to use and develop organisational, analytical, and collaborative skills in any role.

Product manager with extensive experience at FirstCry.com, focusing on generative AI integration and process optimization. Achieved a 73% reduction in ticket closure time through strategic automation and improved user experience design. Skilled in stakeholder communication and data-driven decision-making, effectively driving product roadmaps and performance metrics.

To gain hands-on experience in maintenance and tool engineering processes, enhance my technical and analytical skills, and contribute effectively to the reliability and productivity of plant operations.

DevOps Engineer with 4.5 years of experience in designing, automating, and optimizing Azure-based deployments. Skilled in building CI/CD pipelines (YAML & Classic), managing infrastructure with Terraform, and orchestrating containers using Kubernetes and Docker. Delivered 4 end-to-end projects and 1 POC, reducing deployment time by 60% through automation and performance improvements. Strong collaborator with a focus on scalable, secure, and cost-efficient cloud solutions. Detail-oriented DevOps Engineer with a strong foundation in container orchestration and cloud migrations. Achievements include designing fault-tolerant systems and automating deployment processes, driving continuous improvements in infrastructure management and application delivery.

Results-driven Sales Team Lead with proven success in driving high-value revenue and managing complex sales pipelines. Expert in consultative selling and decision-making, with ₹1.9 Cr generated in individual revenue. Transitioning into B2B Solution Selling, leveraging a background in stakeholder management and team leadership to drive long-term account growth.

Currently working with M&M and I've 8 yrs of experience in component development and material management with hands-on expertise in Techno-commercial finalization, Product Costing, Commercial synthesis line up with pricing cell expectations, SOR signed off with supplier, technology signed off, Tooling&FTG finalization, LOBA creation, proto parts development, APQP tracking and review with supplier weekly, supplier master schedule and time plan signed off, critical parts review with supplier start-end component development-for IC+EV vehicle, sourcing signed off, logistic and packaging sign off, capacity signed off with supplier, ensure of parts for - VPO, VP1, PP MRD, PP2, tracking of SOP till three months. presentation of Project status to management.

Highly skilled software developer and programmer analyst with over 5 years of experience in designing and deploying scalable, secure microservices utilizing Golang and Java (Spring Boot). Expertise encompasses implementation of efficient GraphQL and REST APIs, optimization of data with PostgreSQL, Redis caching, and MongoDB logging, alongside enforcement of security protocols RBAC.

Senior Backend Engineer / Engineering Team Lead
PHP | Node.js | Microservices | AI-integrated SaaS | Open to Relocation (Germany)
Engineering Team Lead with 9+ years of experience building scalable SaaS platforms, microservices architectures, and enterprise-grade web applications. Specialized in backend development using PHP (Laravel, CodeIgniter) and Node.js, with strong expertise in system design, API development, and cloud-based deployments.
Recently focused on integrating AI and LLM-powered solutions into production systems, including automation workflows, AI-assisted reporting, and intelligent backend services. Proven track record of leading cross-functional teams, improving system performance, and delivering high-impact business solutions.
Open to relocation to Germany | Eligible for EU Blue Card

Dedicated and committed Chemistry postgraduate with 3 years of teaching experience as a Guest Lecturer. Seeking a teaching position to leverage strong subject knowledge, effective communication, and student-focused teaching methods to enhance learning outcomes and contribute to institutional growth.

Dynamic intern at SAHA VENTURES, adept at teamwork and collaboration, enhanced productivity by supporting staff and solving complex problems. Demonstrated creativity and innovation in group projects, leveraging computer skills to deliver impactful presentations. Fast learner with English fluency, contributing to a positive environment and achieving a 20% increase in project efficiency.

Dedicated professional with strong customer service skills. Experienced in team collaboration and conflict resolution, contributing innovative ideas to enhance performance and achieve goals.

Motivated post-graduate student with a strong interest in molecular research and microbiology. Hands-on experience in a dynamic laboratory environment. Committed to learning and applying new techniques and protocols to contribute to scientific research and innovation in microbiology and molecular diagnosis.
Demonstrated strong organizational and communication skills while working in collaborative, research-intensive settings. Proficient in managing multiple lab-based tasks, maintaining accurate documentation, and contributing to team-driven experimental goals. Adept at adapting to new protocols and scientific challenges, with a goal of leveraging microbiology expertise in broader interdisciplinary or applied research domains.

Results-driven Relationship Manager with 7+ years of experience in insurance and bancassurance and Direct sectors. Proven expertise in customer relationship management, sales growth, and client retention. Skilled in identifying customer needs, delivering tailored financial solutions, and building long-term partnerships to drive business performance.


Medical sales professional with 12+ years of experience in pharmaceutical products and healthcare solutions. Strong in HCP relationship management, product detailing, and driving sales growth, with proven collaboration, adaptability, and strategic execution.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Results-driven maritime professional with over 10 years of experience on tanker vessels, holding a Second Mate (FG) license and nearing completion of Chief Mate Certificate of Competency. Proven expertise in navigation, tanker operations, cargo handling, and ship handling across international voyages.
Strong understanding of global tanker trade, port operations, and maritime regulations, with hands-on experience in ship–shore coordination and safety compliance. Demonstrated ability to manage complex vessel operations efficiently under dynamic conditions.
Additionally, experience in managing two companies has enhanced commercial awareness, leadership, and decision-making capabilities, enabling effective alignment between operational and business objectives.
Seeking a shore-based role in vessel operations, shipping, or oil & gas logistics where I can leverage my sea-going experience and commercial insight to contribute to safe, efficient, and cost-effective operations.

Mechanical Engineering graduate with a strong foundation in CAD design, manufacturing processes, and thermal analysis. Possesses hands-on experience with CAM and CAE tools, along with practical exposure to injection molding production and quality control. Eager to leverage engineering expertise to contribute to innovative projects while further developing technical skills and problem-solving abilities within a dynamic organization. Committed to driving efficiency and excellence in engineering solutions.

A highly disciplined and proven Leader with huge experience of 20+ years in Fraud/Corporate Investigation Huge expertise in Whistle blowing and Brand protection investigations Provides professional analytical expertise relating to fraud prevention and loss prevention control Liaison with strategic business partners in designated geographic areas at all levels Led the development or revising investigative tools and templates based on best practices Completed more than 150 investigations in two years with 32%success Strong analytical skills that include developing reports to interpret data and present summary conclusions in an understandable format Actively investigate and analyze patterns of criminal conduct, fraudulent transactions Conveys unbiased, precise, analytical judgment Risk Assessment as per applicable laws, rules and regulations, adhering to policy Led teams in implementing corrective actions, conducts due diligence and resolves red flags prepare, conducts, and develop strategies Reviewing Investigations conducted by field teams and other members Experience in managing and analyzing case management database Experience in data mining techniques and related analytics to detect patterns Knowledge of Forensic accounting and AML

Strategic legal professional leading initiatives in case management and client advocacy. Develops and implements effective legal strategies that enhance client outcomes while fostering strong relationships. Drives team performance through mentorship and collaboration, ensuring adherence to high ethical standards.

Agile and adaptable staff leader who is willing to relocate with over 16 years of progressive experience across media, aviation, and sales industries in multiple countries. Recognized for a strong track record of promotions and consistent performance in dynamic, fast-paced environments. Skilled at training employees and applying structured approaches to daily planning, scheduling, and customer service operations. Forward-thinking and industrious, with a diplomatic communication style focused on maximizing engagement, operational efficiency, and customer satisfaction.

A Highly Motivated, Energetic and committed careerist, who thrives on BeingInvolved in an Atmosphere of creating challenges with prospective optimism, give whole hearted support to task display initiation and positive outlook to all challenges. Idea, generator and highly adaptable to changes,strongly believe in the concept of teamwork.

Dynamic Senior Operations Executive with a proven track record at Haldiram Foods International, excelling in warehouse operations management and team leadership. Expert in optimizing supply chain processes and enhancing inventory control, driving efficiency and compliance. Passionate about fostering cross-functional collaboration to achieve operational excellence and deliver outstanding results.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

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