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In the vacation of last year I spent two months in USA practicing my english and working with my uncle in his construction Business, My skills for costumer service are great thanks to the experience that I gain on that vacation.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Dedicated candidate with a passion for guiding individuals on their spiritual journey and fostering spiritual growth. Experienced in teaching, mentoring, and counseling. Strong ability to build meaningful relationships. Skilled in leading and organizing small groups and congregations. Open-minded and committed to serving with unwavering dedication, patience, and enthusiasm.

Proactive Data Scientist with 4+ years of experience turning ideas into actionable data-driven tools and projects. Skilled in leveraging analytics and business intelligence to drive growth and improve operational efficiency.

Proven in program management and strategic planning, I excelled at Friends of San Lucas by organizing seamless visitor experiences and managing diverse teams. Throughout many years of working with different businesses and organizations, I have become proficient in Spanish translation, handling challenging customer interactions, motivated mindset, organizational skills, and high-quality service.



Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Accomplished Director of Client Success at DashVA, adept in CRM software and relationship management, significantly enhanced client retention through strategic improvements and team leadership. Leveraged problem-solving skills and a customer-centric approach at Telus International, achieving notable success in talent acquisition and client satisfaction.
Professional in client success management, prepared to drive impactful results. Skilled in customer relationship management, strategic planning, and team leadership.
Focused on fostering collaboration and adapting to evolving needs. Reliable, results-driven, and adept at aligning client objectives with business goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dynamic Customer Service Representative with a proven track record at 247.ai, adept in technical support and creative problem-solving. Excelled in enhancing customer loyalty through empathetic resolution of complaints and effective dispute management. Skilled in elevating service standards and reducing inquiry volumes by optimizing FAQs, showcasing a blend of professional telephone demeanor and innovative service solutions.

A student in Electronics Engineering, currently in the seventh semester, with a strong interest in language processing and localization technologies. Academic projects have honed skills in circuit design and programming, enabling the understanding of complex systems and the development of innovative solutions. Passionate about leveraging technology for language localization and question generation, with a strong eagerness to apply analytical and creative thinking skills to enhance user experiences in Spanish-speaking environments.

Project manager with more than 8 years of experience in customer service, complaints departments, retentions, technical support, escalations, BPO conflict resolution and call center. Specialist in logistics, project execution and organization and team coordination. Senior Process Associate knowledgeable in managing accounts receivable tasks. Well-versed in general ledger report review and client relationship building. Looking to bring further success to growing non-profit organization. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Senior process associate position. Ready to help team achieve company goals.

Dynamic leader with a proven track record at PepsiCo, adept in merchandising strategies and marketing analytics. Excelled in enhancing customer relationships and achieving sales targets through data-driven decision-making. Skilled in clear communication, both as a Trade Marketing Lead and Medical Interpreter, ensuring client satisfaction and operational excellence.

Proven Customer Service Advocate with a track record of exceeding performance metrics, notably in first-call resolution. Skilled in complaint handling and problem-solving, excel in creating positive outcomes for both the company and its customers. Overall experience in call centers and skill in active listening have consistently improved customer satisfaction levels. Successful Customer Service Representative and claim resolution for Damages and Investigation with six years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering good communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Accomplished Medical Interpreter and English Teacher with a proven track record at Teleperformance and TECZION, enhancing patient care and outcomes through interpretation accuracy. Expert in healthcare systems with a knack for cultural insight, ensuring clear communication and increased comprehension. Achieved significant improvements in patient and student satisfaction. Proof of English proficiency with a 96 score on the TOEFL test

Proven track record in customer service and problem resolution, demonstrated at companies like Alorica. Skilled in data interpretation and assertiveness, I consistently exceeded performance metrics, achieving high customer satisfaction ratings. My approach transforms high-stress situations into positive outcomes, fostering loyalty and repeat business through empathetic and efficient dispute resolution. Knowledgeable -customer service representative with proven track record in resolving complex issues effectively and efficiently. Adept at identifying root causes and implementing strategic solutions that enhance operational workflows and customer satisfaction. Demonstrated strong analytical skills and effective communication in high-pressure environments. Knowledgeable [Desired Position] with proven track record in resolving complex issues effectively and efficiently. Adept at identifying root causes and implementing strategic solutions that enhance operational workflows and customer satisfaction. Demonstrated strong analytical skills and effective communication in high-pressure environments.

Driven Compliance Inspector with a proven track record at Prime 360, specializing in auditing and ensuring wooden pallets meet stringent specifications. Demonstrates an analytical mindset and exceptional teamwork, enhancing operational efficiency. Excelled in regulatory understanding and adaptability, significantly contributing to meeting and exceeding company standards.

Adept at troubleshooting and network configuration, I enhanced system performance and reduced support tickets at Dexis Consulting. Skilled in both team communication and hardware repair, my proactive maintenance and IT solutions significantly improved operational efficiency. My expertise in IT skills and customer support consistently delivers results, ensuring seamless technology integration and support.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation services. Committed to providing quality service and results.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Also, all my knowledge in International Relations can fit the profile of the vacancy.

Me apasiona comenzar con mi carrera profesional, como un estudiante de ingeniería en informática y sistemas, quisiera trabajar con un equipo o ambiente donde pueda desarrollar mis habilidades técnicas, aprender nuevas tecnologías y contribuir al éxito de la empresa. Busco estar comprometido a optimizar tareas y procesos para facilitar tanto mi trabajo como el de mi equipo.

Driven and adaptable, developed a significant analytical ability and critical thinking during all school experience and outside of it by reading intensely. Has improved english consistently and managed to get C2 English proficiency. Has also volunteered at Hospital Roosevelt enhancing patient care and supporting hemophilia circuits. Recognized for fast learning and ethical awareness, excels in high-pressure environments.

I graduated as a builder and designer. I worked as a builder for two years in the industry of construction, my highest position was a supervisor. And then I've been working in the call center industry for more than four years, as customer service, retention. And as a sales agent, closing deals calling customer about service, negotiation of services, for more than two years, and being a top seller.

Dynamic Community Manager and Radio Host with a proven track record at Iglesia Casa De Dios and Radio Actitud. Excelled in boosting brand visibility and community engagement through innovative marketing and social media strategies. Skilled in multilingual communication and team building, achieving significant audience growth and high satisfaction levels.

Accomplished Head Coach with a proven track record at Waterproof Swim Academy, enhancing athlete performance through innovative training methods and motivational leadership. Excelled in athlete safety and recruitment, achieving significant team successes. Expert in fostering team cohesion and executing strategic game plans, resulting in top-tier competitive achievements.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Profesional de IT, con 12 años de experiencia en ERPs, gestión de cambios, Governance, Risk and Compliance (GRC) y Project Management. Con habilidades de liderazgo, comunicación y service delivery.

Driven QA Analyst with a proven track record at Allied Global BPO, enhancing software quality by identifying defects pre-release and mentoring junior analysts. Skilled in manual testing and Agile methodologies, I've significantly contributed to performance benchmark establishment and QA metric tracking, showcasing a blend of technical proficiency and leadership. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.

Excellent communication skills and extensive experience working with clients and partners.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Development and adjustments of the sales and after-sales process in the CRM system for corporations and retail clients, which include the activation / deactivation of services, changes of plans, management of large accounts, suspensions, and reactivations of service, among others.
Development of post-sales processes for prepaid customers, communicating the CRM with Tecnotree to change profiles, change packages, recharge or change subscriber information.

Experienced software developer with a focus on building scalable and maintainable applications. Skilled in full-cycle development projects, ensuring efficient integration and delivery of high-quality solutions. Strong advocate for best programming practices,

Experienced customer service agent with a positive attitude, skilled in the hospitality industry and BPO sector. Demonstrates exceptional ability in managing customer inquiries, resolving issues, and maintaining high satisfaction levels. Committed to delivering top-notch service through a genuine desire to assist customers.

Proven track record in enhancing customer loyalty and satisfaction at Telus International through expert complaint resolution and active listening. Skilled in maintaining professionalism in high-stress situations and adept at problem-solving, resulting in positive feedback and repeat business. Demonstrates critical thinking and product knowledge, ensuring customer needs are promptly and accurately addressed.

Soy una persona dispuesta a aprender a pesar que tengo una pequeña discapacidad con mi vista .

Passionate, creative, and effective educator with valuable experience in classroom administration, professional development, and project planning. Equipped with extensive background in versatile education environments and age groups, from Pre-K through university. Student-centric instructor, academic facilitator, and motivational coach. Self-starter and competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies, best practices, and diverse curricula.


  Me considero una persona disciplinada, responsable y comprometida. Me gusta aprender cosas nuevas. Soy buena trabajando en equipo o individualmente.
  Candidata comprometida en satisfacer las necesidades de la empresa mediante practicas consistentes y organizadas. Habilidad para trabajar bajo presion y adaptarse a nuevas situaciones y desafios para mejorar la marca organizacional.


Dynamic customer service professional with a proven track record at IntouchCX, excelling in rapid typing and active listening to enhance customer satisfaction. Skilled in call management and chat support, adept at resolving complex issues, leading to increased loyalty. Demonstrates exceptional communication and problem-solving abilities, contributing to significant improvements in user experience and operational efficiency.

Driven and detail-oriented legal assistant from BUFETE JURIDICO, excelling in fast-paced environments. Demonstrated mastery in Microsoft Office and exceptional communication skills, ensuring efficiency and enhanced team collaboration. Proven track record of adapting swiftly to new challenges, with a commitment to delivering high-quality work within strict deadlines.

Proven experience in improving customer satisfaction and loyalty, demonstrated at SEGUROS MAPFRE GUATEMALA and SEGUROS EL ROBL E through expert claims resolution and active listening. Skill in call management and resolution, resulting in a significant increase in customer loyalty. Technical and interpersonal skills that ensure top-notch customer service.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

CAD designer offering 12 years of experience. Expert in mechanical designs for manufacturing in various fields such as: hydroelectrics, electronic devices, industrial, amongst others. Highly organized and talented leader with proven history of effectively managing multidisciplinary teams. Adept at producing high-quality plans, schematics, blueprints, and component details.

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