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Docente con amplia trayectoria en la enseñanza del inglés, Kaqchikel y Mam, especializado en el diseño de programas educativos adaptados a diferentes niveles. Me considero un educador apasionado y comprometido, siempre buscando nuevas metodologías para mejorar el aprendizaje de mis estudiantes. Deseo unirme a una institución que valore la educación de calidad y el desarrollo continuo.

  Senior Account Management & Operations Leader  with 10+ years of experience driving client retention and revenue growth through strategic process improvement. Expertly bridges account management, compliance adherence, and support departments to enhance service delivery and exceed KPI targets. Leverages Power BI and Lean Six Sigma to automate reporting, optimize workflows, and deliver quantifiable financial results. 

 Estudiante de Ingeniería Industrial con un gran interés en desarrollarme profesionalmente. Tengo buena capacidad para adaptarme a todo tipo de entornos y aportar siempre lo mejor de mí. Me caracterizo por mi facilidad para el trabajo en equipo y mi entusiasmo por aprender y desarrollar mis habilidades. 

 Experiencia con más de 20 años en la industria farmacéutica, especializada en marketing estratégico, desarrollo de marcas y liderazgo regional en el área cardiometabólica y respiratoria. Reconocida por su enfoque en resultados, innovación comercial y trabajo colaborativo con equipos multidisciplinarios en Centroamérica y el Caribe. 

Soy un locutor entusiasta capaz de adaptarse al entorno en el que debo trabajar, he estado compartiendo cabina en radio panamericana y actualmente soy presentador de la Voz del pueblo de Canal 27, además de haber sido elegido como la voz institucional de Loa grabando con Audio Captiva en Guatemala y también con Studio Barba Roja en Perú como locutor comercial.

estoy listo para trabajar y demostrar que hacer radio es mi pasión.

Bilingual (English and Spanish) Administrative and Educational Support professional with experience in office management, customer service, and classroom assistance. Adept at managing schedules, organizing educational materials, and providing exceptional support to both staff and students. Skilled in communication, multitasking, and maintaining an organized, efficient work environment. Passionate about supporting educational environments and improving student experiences through effective administration. Proven ability to handle confidential information and work under pressure while meeting deadlines. Currently pursuing a degree in law, with a strong foundation in criminology and administration.

Dynamic Senior Portfolio Analyst at Capgemini Consulting Global with expertise in data analysis and exceptional problem-solving skills. Proven track record of enhancing customer satisfaction through effective communication and teamwork. Adept at managing client portfolios and delivering impactful insights to drive strategic decisions. Committed to excellence in customer service and technical support.

Accomplished Internal Medicine MD with a robust background in high obstetric risk and intensive care, notably at Hospital General San Juan De Dios - Guatemala. Expert in clinical diagnosis and patient management, I excel in staff education and fostering teamwork. Proven track record in improving patient outcomes through innovative treatment plans and preventive medicine practices.
Accomplished as director of my own business with 5 years of experience managing medical business operations and supervising staff while caring for patients. Accurate when assessing patients, determining diagnoses, and building targeted treatment plans. Decisive leader with systematic approach resulting in superior care.

Soy una persona activa. Estoy siempre dispuesto a aprender nuevos procesos de trabajo acatando los protocolos de seguridad y las órdenes de mis superiores. Abierto a nuevos desafíos laborales.
Persona con una amplia experiencia en el sector, capaz de asumir responsabilidades y tomar decisiones con solvencia. Tengo buenas habilidades en comunicación y atención al cliente. Busco desarrollarme profesionalmente.

 Diligent account manager with a solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes. 

My name is deriza Francis. I am a mother of two I am also married, I enjoy cooking and clean and in my spear time I enjoy playing video games

Accomplished customer service representative with a proven track record at 24/7.ai, improving customer loyalty through empathetic complaint resolution and raising satisfaction levels.

A student in Electronics Engineering, currently in the seventh semester, with a strong interest in language processing and localization technologies. Academic projects have honed skills in circuit design and programming, enabling the understanding of complex systems and the development of innovative solutions. Passionate about leveraging technology for language localization and question generation, with a strong eagerness to apply analytical and creative thinking skills to enhance user experiences in Spanish-speaking environments.

Proven Customer Service Advocate with a track record of exceeding performance metrics, notably in first-call resolution. Skilled in complaint handling and problem-solving, excel in creating positive outcomes for both the company and its customers. Overall experience in call centers and skill in active listening have consistently improved customer satisfaction levels. Successful Customer Service Representative and claim resolution for Damages and Investigation with six years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering good communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Accomplished Medical Interpreter and English Teacher with a proven track record at Teleperformance and TECZION, enhancing patient care and outcomes through interpretation accuracy. Expert in healthcare systems with a knack for cultural insight, ensuring clear communication and increased comprehension. Achieved significant improvements in patient and student satisfaction. Proof of English proficiency with a 96 score on the TOEFL test

I graduated as a builder and designer. I worked as a builder for two years in the industry of construction, my highest position was a supervisor. And then I've been working in the call center industry for more than four years, as customer service, retention. And as a sales agent, closing deals calling customer about service, negotiation of services, for more than two years, and being a top seller.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Proven customer service specialist, excelled at 24-7 Intouch Guatemala by elevating customer satisfaction and addressing complaints efficiently, showcasing strong technical troubleshooting and interpersonal skills. Leveraged industry awareness to surpass performance targets, contributing to business growth and retention.

Especialista del sector bancario con más de 10 años de experiencia, destacándome en roles de liderazgo y gestión de operaciones. Amplia habilidad en la supervisión de equipos, optimización de procesos y mejora continua.
Comprometida con la excelencia operativa y la satisfacción al cliente.

Maximizar la capacidad de gestionar decisiones, procesos de ventas y servicio al cliente; logrando generar una mayor motivación para seguir mejorando habilidades y crecer profesionalmente.

Driven and decisive Managing Engagement offering 3 years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Como líder sólido y solucionador de problemas, me dedico a simplificar las operaciones para reducir costos y promover la eficiencia de la organización. Utilizo mis habilidades de toma de decisiones independientes y mi buen juicio para contribuir positivamente al éxito de la empresa.

Collaborative individual eager to leverage knowledge of aircraft systems, engines and avionics. Skilled in flight operations and navigation with keen eye for precision. Efficient and committed to emergency preparedness and response.
Top-notch professional with extensive experience in aviation industry. Highly skilled in navigating aircraft and adhering to FAA regulations while providing safe, comfortable experience for passengers. Skilled in emergency procedures with aptitude to make quick and decisive decisions under pressure.

Perceptive Sr. Software Automated QA Engineer well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Soy una persona dinámica, amable y responsable, aprendo bastante rapido, me gusta apoyar a los demas en lo que pueda.
Enfocado en conseguir sus metas. Practico deportes como MMA y Futbol.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  Collaborative team member and leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
  Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  Flexibility to work on-site and remotely.
  


Estudiante de último año de Administración de Empresas con una destacada combinación de habilidades y liderazgo probado en diversas áreas. Poseo un carácter fuerte y una determinación para alcanzar los objetivos propuestos. Con experiencia en roles de liderazgo, he demostrado capacidad para motivar equipos y lograr resultados sobresalientes. Mi enfoque proactivo y capacidad para resolver problemas me distinguen, al igual que mientras mi habilidad para adaptarme a entornos cambiantes garantiza un desempeño óptimo. Apasionado por el desarrollo personal y profesional, busco constantemente oportunidades para crecer y superar desafíos. Mi interés particular es en áreas financieras, busco contribuir al éxito económico de la empresa y tener un crecimiento dentro de la misma, asumiendo roles de mayor responsabilidad y liderazgo.

Clinical researcher passionate about clinical pharmacology, clinical trail coordination and drug discovery. Main interest: cardiovascular disease, oncology clinical trails and HIV.
LANGUAGES: Native Spanish/Professional English/Intermediate German.

A traves de mis trayectoria universitaria he adquirido conocimientos y de igual manera los he llevado a la practica por medio de laboratorios y proyectos grupales. Creando un emprendimiento desde cero llamado "Drunky" siendo helados cremosos y de hielo con licor creando asi un concepto de marca, logistica de producción, mercadeo, publicidad, lanzamiento e incluso llevando a cabo ventas del mismo. Entre otros exitos como proyecto personal pude desarrollar aplicaciones CRM, manejo de SEO Y SEM, proyecciones de ventas, mercadeo estrategico, marketing digital, administración y logística.

Customer Billing Manager with a wealth of experience spanning over 10 years in the dynamic BPO industry, and a vibrant side hustle as an English Coach. Thrive in the world of billing management, consistently driving revenue optimization, reducing errors, and enhancing collection rates through attention to detail and efficient processes. Simultaneously, I'm deeply passionate about helping individuals elevate their communication skills, be it for presentations, negotiations, or written correspondence, through personalized English coaching. This unique blend of BPO industry know-how and linguistic expertise allows to excel in both roles, fostering business success while nurturing language abilities.

Creative and innovative prospect determined to bring ideas to life through cutting-edge technology and design techniques. Team player with strong problem-solving skills to contribute effectively to projects and teams. Considers unique and unconventional solutions to deliver exceptional results.

Innovative candidate with proven track record of success in design industry and consistently praised designs by clients and colleagues. Knack for quickly understanding complex design projects to implement solutions efficiently. Highly collaborative designer enjoys working with other professionals to create the best designs.

Organized and highly responsible project manager. Love to research and learn. Highly experienced on political and organizational analysis, which has helped to develop appropriate objectives and indicators for the various projects that have worked. Great computer skills, especially with data and spreadsheets. More than 10 years of experience leading teams. Co-created a methodology designed to work with communities understand them and transform their dreams into structured projects. Directed a non-profit for 5 years, coordinating projects and achieving social goals. Managed a medical cannabis farm and processing facility for three years, with yearly revenue around $1,000,000. Managed to achieve greater production due organization and teamwork, improved distribution and sales with a good social network and CRM skills. Organize team tasks and team leading Base Line development Project management, coordination, monitoring and evaluation. Strategic planning for profit and nonprofits. Team management Consultancy, Coaching, Workshops for Project Management Consultancy, Coaching, Workshops for Applied Creativity and Social Innovation. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Integration and Support Engineer with over 10 years of experience in Telecommunications Industry and 4 years of experience in Big Data Product Company. Excellent reputation for resolving problems and improving customer satisfaction.

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