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Profesional en ventas y atención al cliente con experiencia en el proceso de compra y coordinación de entregas. Me considero un experto en la interacción con clientes, comprometido en ofrecer un servicio de calidad y en colaborar para alcanzar metas comunes. Deseo encontrar una oportunidad donde pueda seguir creciendo y aportando al éxito de la empresa.

Supervisor administrativo orientado a resultados en coordinacion, con mas de 11 años de experiencia en sistemas de seguridad electronica y supervision de equipos. Experiencia comprobada en la gestion de sistemas de control de acceso y la coordinacion de operaciones de mantenimiento, a la vez que fomenta las relaciones solidas y garantiza el cumplimiento . Experto en la resolucion de problemas y la mejora de eficiencia del flujo de trabajo.




Client-focused professional with 12+ years of experience in hospitality, education, and service-driven roles. Known for building strong client relationships, resolving issues with empathy, and delivering exceptional service that drives loyalty. Skilled in onboarding, account management, conflict resolution, and cross functional collaboration. Averaged 22-25% in tips while serving 30-70 guests per night, consistently generating $2,000+ in nightly sales. Ranked in the top 5% of employees company-wide for the lowest number of customer comps, reflecting precision, efficiency, and customer satisfaction. Proven ability to create memorable customer experiences and exceed performance targets. Ready to bring strategic thinking, proactive communication, and a client-first mindset to a CSM role.

Results-driven IT Specialist with hands-on experience in Tier 1 and Tier 2 support, platform administration, and VoIP systems. Recognized for optimizing workflows, resolving high-impact technical issues, and enhancing service performance across enterprise systems. Proven ability to lead teams, manage critical system functions, and maintain excellent user satisfaction in dynamic tech environments.

Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.

Responsable de aseguramiento de calidad con carácter metódico y analítico. Cuento con un profundo conocimiento de las normas y estándares de la industria. Quisiera seguir desarrollándome en un nuevo puesto de trabajo.

I am an experienced Front-Line Manager and Executive Assistant with over 10 years in BPO operations, specializing in customer care, billing, and finance. With four years in management, I have a proven track record of leading teams, managing escalations, and driving performance to exceed SLAs. My expertise includes billing reconciliations, financial projects, reporting, data analysis, and forecasting. Additionally, I provide high-level administrative support to leadership, ensuring smooth daily operations. I am dedicated to operational excellence, proactive problem-solving, and supporting business growth.

Finance Management with solid background in financial forecasting, budgeting, and data analysis. Proven track record of delivering insightful financial reports and supporting strategic decision-making.

Profesional versátil y responsable. Soy una persona trabajadora y diligente, con sólidas habilidades de comunicación.
Persona versátil y capaz de simultanear varias tareas.

Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos digitales. Busco desarrollarme profesionalmente.



Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Accountant and economist with more than 13 years of experience in a variety of industries, adept at driving financial growth and efficiency, I spearheaded initiatives at the companies that enhanced profits and reduced budget and forecasts variances. My expertise in financial modeling and strategic planning, financial statements analysis and presentation, coupled with strong leadership and analytical skills, positions me as a dynamic force in finance and accounting.

Soy un Ingeniero de Software Backend con más de 9 años de experiencia en el desarrollo y optimización de aplicaciones escalables, especializándome en Node.js y tecnologías modernas para la creación de soluciones robustas y eficientes. He trabajado en diversas industrias, incluyendo banca, comercio, tecnología y entretenimiento, contribuyendo al éxito de productos de alto impacto. Me destaco por mi enfoque proactivo, habilidades de pensamiento crítico y capacidad para trabajar en equipos multidisciplinarios, asegurando el desarrollo de soluciones innovadoras y de alto rendimiento. Mi experiencia incluye la construcción y mantenimiento de microservicios, la integración con bases de datos NoSQL y SQL, la implementación de arquitecturas serverless y la optimización de APIs para mejorar la escalabilidad y el rendimiento del sistema. Estoy comprometido con la mejora continua, la automatización de procesos mediante CI/CD y la aplicación de buenas prácticas en el desarrollo backend, garantizando despliegues eficientes y código de alta calidad. Además, he liderado iniciativas de refactorización y modernización tecnológica, asegurando arquitecturas sólidas y sostenibles a largo plazo.

Responsable de gestión y coordinación de equipos y operaciones empresariales. Poseo sólidos conocimientos administrativos y habilidades de comunicación efectiva con empleados, clientes y proveedores. Busco consolidar estas aptitudes en un puesto que brinde oportunidades de desarrollo.
las operaciones es el corazon de una Marca y tenemos que tenerlo claro todos, sin excepción , porque cada vez que suena la gaveta en la caja registradora es un transacción mas que ingreso a nuestro punto de venta atreves de un colaborador , tenemos que valorar al cliente interno porque el cuidara a mi cliente externo.

Dynamic Full Stack Developer and Customer Service Specialist with a proven track record at Syscoming and CONDUENT. Expert in PHP, Laravel, C#, and API development, with a strong focus on building secure, user-friendly applications. Skilled in delivering exceptional customer service, resolving issues efficiently, and enhancing overall user experience. Adept at handling complex technical tasks and providing effective support, consistently improving operational efficiency and customer satisfaction.

Dedicated to research and educating youth on sexual health and healthy relationships. Seeking a position to utilize these skills fully. Strong background in thorough research and delivering engaging educational content. Committed to making a positive impact on the lives of young individuals. Aiming to contribute expertise in promoting sexual health awareness and fostering healthy relationships among today's youth to an organization with a shared commitment.

Ejecutivo de ventas dinámico con un historial comprobado, destacándose en la gestión de cartera de clientes y el análisis de mercado. Capacidad demostrada para superar objetivos de ventas mediante planificación estratégica y un servicio al cliente excepcional. Habilidad de negociación y comunicación efectiva, fomentando una lealtad significativa de los clientes y ampliando el alcance en el mercado.

Dinámico Soldador Proceso MMA/Electrodo Revestido con experiencia en Estructura Metálicas Canaán, destacado por su capacidad de resolución de problemas y comunicación excepcional. Comprometido con la mejora continua y la toma de decisiones efectiva, demostrando adaptabilidad y un fuerte sentido de responsabilidad en entornos desafiantes.

Innovative Senior Creative Designer with experience spanning across various creative mediums. Strengths include strong conceptual abilities, design thinking, and leading design teams to create visually compelling solutions that meet strategic business objectives. Contribute significantly in previous roles by leveraging creative skills to drive brand identity and increase customer engagement.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Passionate, creative, and effective educator with valuable experience in classroom administration, professional development, and project planning. Equipped with extensive background in versatile education environments and age groups, from Pre-K through university. Student-centric instructor, academic facilitator, and motivational coach. Self-starter and competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies, best practices, and diverse curricula.

Goal-oriented manager with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Máster en finanzas con mas de 15 años de experiencia laboral.

  Alta experiencia en negociación y manejo de conflictos.
  Gestion de grupos de trabajo de alta experiencia.
  Habilidad para trabajar bajo presión y desarrollo de proyectos.
  Implementación de SAP en sus diferentes módulos


Accomplished General Manager at DIVISA, adept in Operations Management and Customer Relationship Management, significantly enhanced company efficiency through innovative strategies. Expert in Business Development and Inventory Control, achieving remarkable client retention and loyalty. Proven leadership in contract negotiations and process improvements, driving substantial organizational growth.

Develop myself in the best way, putting my knowledge into practice in what is necessary in a way in which I can achieve personal and work satisfaction.

Persona experimentada, que se adapta siempre a todos los procesos, pro-activo, sociable y organizado.

Licenciado en Administración de Negocios, con 19 años de experiencia en el ámbito financiero, que se ha desarrollado en diferentes áreas y giros de negocios siempre enfocado en finanzas, sentido de pertenencia y compromiso desarrollado, con diferentes habilidades como Liderazgo, confianza, manejo efectivo y oportuno de la información.

Profesional con una excelente capacidad de organización y amplia experiencia profesional. Me caracterizo por ser una persona muy trabajadora, y por ofrecer una buena atención al cliente, incluyendo la solución de posibles incidencias. En busca de una nueva oportunidad laboral con la que desarrollar mi carrera.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Also team management applying agility tools.

I am a twenty-seven-year-old woman, with a degree on Legal and Social Sciences and approval of the Professional Technical Exam in the Private and Public Area. I currently work at a Non-Profit Organization called Food for the Hungry Guatemala, where I work as a C-Safe Specialist (Community Accountability and Feedback Mechanism) and also lead a Community Safeguarding project. I have knowledge in terms of protection and prevention which I have acquired through the role in the NGO. In my free time I volunteer in different associations, and have a lot of experience in outdoor activities that involve helping people through activities and carrying resources; I also have experience interpreting for large groups from other countries, I interpret from English / Spanish and Spanish / English.

Organized, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Goal-oriented Client Success Manager adept at promoting customer loyalty and maintaining retention with proactive and hands-on strategies. Effective at giving customers highly positive experiences as primary liaison and company representative. Ready to bring 5 years of experience and take on challenging new role.
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Insightful Information Technology Manager with IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

  Fortinet NSE4
  VMware VCTA
  CCNP Encor
  CCNA: Introduction to networks
  CCNA: Switching, Routing, and Wireless Essentials
  CCNA: Enterprise Networking, Security, and Automation
  CCNA Network Security
  Introduction to Cybersecurity
  Profile with available Digital Badges: https://www.credly.com/users/javier-ernestovelasquez-picot
  Cybersecurity Essentials
  Professional Speaker graduated from Universidad de San Carlos de Guatemala, audio and video editor, and blog design.
  Subject Expert Matter and Resolution Specialist for TELUS C.C. Proactive and capable to handle and lead a group.
  Tech support analyst for the IT dept. Diagnosis ability for hardware or software issues with computers and servers, frontline service desk analyst
  Floor support and SME (Subject Matter Expert), client handling tips and training on new process on the different positions and places I have worked
  Able to work as a team and communication skills, assisted supervisor duties and team leader experience for more than 5 years.


Soy una persona organizada y confiable, exitoso en la gestión de múltiples prioridades con una actitud positiva. Disposición para asumir responsabilidades y retos adicionales para cumplir con los objetivos de mi trabajo, y sobre todo responsable y centrado en lo que hago.

Arquitecto con 7 años de experiencia en la gestión, coordinación, diseño y planificación de proyectos. Proactivo, con capacidad de manejar distintos equipos y enfocado en los mejores resultados.

 Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Results-driven 8 experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. 

Experienced Welder with background in industrial design, material stocking, product shipment and waste management. Trained across multiple types of welding, metallurgy and structural design. Expert working at heights and in enclosed spaces.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Outstanding professional in the area of Human Resources, with experience in Public Administration since 2008, in budget issues, preparation of Operational Plans, Administrative Strategies, Project Coordination with large and small work teams.
Skills developed as a University Teacher and Youth Tutor in moral, ethical and spiritual values.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational.

Experienced in Maintenance Administration with over 22 years of experience in Aviation. Excellent reputation for resolving problems and improving customer satisfaction.
Dedicated Aviation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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