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Especialista en informática con amplia experiencia en el ingreso de datos a bases de datos y excelente fluidez al escribir. Hábil en la gestión y operación de sistemas informáticos, con un enfoque detallado y preciso para garantizar la exactitud de los datos ingresados. Capaz de manejar múltiples tareas de manera eficiente, con una fuerte capacidad de resolución de problemas y una comunicación excelente. Comprometido con la protección de la información y la seguridad, manteniendo altos estándares de integridad y confidencialidad. Proficiente en el uso de Microsoft Office y otros programas de software esenciales para la gestión de datos.

Eager and dedicated, I advanced from Dishwasher to Waiter at Ingrid Beatriz Aldana, showcasing my efficient nature and mastery in kitchen equipment use. Despite the closure in April 2021, my commitment to excellence and equipment troubleshooting skills are unwavering, ready to contribute to your team's success.

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Enthusiastic about helping those around me, I enjoy working in a team and am open to new perspectives. Dedicated to work and study.

Soy una persona que se esfuerza en todo momento por garantizar el cumplimiento de las tareas a mi cargo. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valía en una empresa de futuro.

Precise Estimator delivers consistently insightful cost projections for projects. Resourceful analyzer utilizes various estimation techniques to verify accuracy of relevant cost factors. Tactfully relays budget inputs to team for constructing cohesive cost blueprints. Perceptive Lumber Estimator and Construction designer offering 20 years of experience in developing and managing project estimates by coordinating with colleagues and clients. Successful in devising bid proposals in line with client specifications and objectives through clear communication and attention to detail. Driven to minimize costs by continually comparing project costs to estimates and coordinating with leaders on cost-cutting methods. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with client's requirements, regulations or contracture items that affect service operations. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Goal-driven Service Manager offering over 6 years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.

Soy una persona proactiva, honrada, honesta, colaboradora, puntual, trabajadora, con deseos de superarse.
Persona versátil y capaz de simultanear varias tareas. Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos digitales. Busco desarrollarme profesionalmente.

Abogado con una trayectoria en la gestión y resolución de procesos litigiosos en materia laboral y administrativa. Experiencia en la redacción y revisión de diversos documentos legales; brindando asesoría para la correcta resolución de conflictos. Busco continuar aportando mis capacidades y a trabajar con ética y disciplina.

Analytical and results-driven professional with a Master's in Marketing Research and a Lean Six Sigma Yellow Belt (2024). Over 10 years of experience in strategic planning, operational excellence, and team leadership across technology, fitness, and logistics sectors. Currently specialized in Technical Support Supervision within the Smart Home Security industry.

Profesional del área administrativa con experiencia en gestión de compras públicas, elaboración y revisión de expedientes, atención a auditorías y publicaciones en el Sistema Guatecompras. Orientada al cumplimiento normativo, organización documental y mejora continua de procesos administrativos.

Dynamic and dedicated professional with extensive experience in massage therapy at IRTRA, specializing in Swedish and stress relief techniques. Proven ability to enhance client satisfaction through exceptional service and education on self-care. Strong interpersonal skills complemented by a commitment to promoting wellness and relaxation.

Profesional con pénsum cerrado en Ingeniería Eléctrica y tres años de experiencia en ISERTEC liderando proyectos de diseño eléctrico orientados a infraestructura crítica y centros de datos. Especializado en el diseño de sistemas de energía de alta disponibilidad: UPS, transformadores, tableros industriales, rectificadores, sistemas de puesta a tierra, pararrayos, y distribución eléctrica. Dominio de software técnico, como AutoCAD Electrical, Autodesk Revit, y SAP Business One. Experiencia en supervisión de campo, pruebas, documentación técnica y coordinación multidisciplinaria. Un año cursado de Maestría en Gestión Industrial (USAC, 2024-2025). Premio a la Excelencia Académica 2020.

Dynamic customer service professional with a proven track record at 24.7 A.I, excelling in conflict resolution and client relationship building. Recognized for enhancing customer satisfaction and consistently exceeding performance metrics. Skilled in technical troubleshooting and empathetic communication, driving loyalty and repeat business through effective support strategies.

Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.

Soy una persona productiva, dinámica, organizada y responsable, con buenas relaciones interpersonales y siempre tengo la mejor disposición para la realización de mi trabajo.

Docente con amplia trayectoria en la enseñanza del inglés, Kaqchikel y Mam, especializado en el diseño de programas educativos adaptados a diferentes niveles. Me considero un educador apasionado y comprometido, siempre buscando nuevas metodologías para mejorar el aprendizaje de mis estudiantes. Deseo unirme a una institución que valore la educación de calidad y el desarrollo continuo.

  Senior Account Management & Operations Leader  with 10+ years of experience driving client retention and revenue growth through strategic process improvement. Expertly bridges account management, compliance adherence, and support departments to enhance service delivery and exceed KPI targets. Leverages Power BI and Lean Six Sigma to automate reporting, optimize workflows, and deliver quantifiable financial results. 

Dynamic and detail-oriented Prep Cook with experience at The Cheesecake Factory, excelling in recipe execution and kitchen organization. Proven ability to maintain high food safety standards while delivering exceptional customer service. Recognized for effectively supporting chefs during peak hours, ensuring timely and quality dish presentation.
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

 Estudiante de Ingeniería Industrial con un gran interés en desarrollarme profesionalmente. Tengo buena capacidad para adaptarme a todo tipo de entornos y aportar siempre lo mejor de mí. Me caracterizo por mi facilidad para el trabajo en equipo y mi entusiasmo por aprender y desarrollar mis habilidades. 

 Experiencia con más de 20 años en la industria farmacéutica, especializada en marketing estratégico, desarrollo de marcas y liderazgo regional en el área cardiometabólica y respiratoria. Reconocida por su enfoque en resultados, innovación comercial y trabajo colaborativo con equipos multidisciplinarios en Centroamérica y el Caribe. 

Soy un locutor entusiasta capaz de adaptarse al entorno en el que debo trabajar, he estado compartiendo cabina en radio panamericana y actualmente soy presentador de la Voz del pueblo de Canal 27, además de haber sido elegido como la voz institucional de Loa grabando con Audio Captiva en Guatemala y también con Studio Barba Roja en Perú como locutor comercial.

estoy listo para trabajar y demostrar que hacer radio es mi pasión.

Bilingual (English and Spanish) Administrative and Educational Support professional with experience in office management, customer service, and classroom assistance. Adept at managing schedules, organizing educational materials, and providing exceptional support to both staff and students. Skilled in communication, multitasking, and maintaining an organized, efficient work environment. Passionate about supporting educational environments and improving student experiences through effective administration. Proven ability to handle confidential information and work under pressure while meeting deadlines. Currently pursuing a degree in law, with a strong foundation in criminology and administration.

Dynamic Senior Portfolio Analyst at Capgemini Consulting Global with expertise in data analysis and exceptional problem-solving skills. Proven track record of enhancing customer satisfaction through effective communication and teamwork. Adept at managing client portfolios and delivering impactful insights to drive strategic decisions. Committed to excellence in customer service and technical support.

Con una sólida experiencia en ventas, tengo un enfoque proactivo y un gran conocimiento de los productos que ofrezco. Soy capaz de identificar y responder a las necesidades del cliente, y crear relaciones de confianza a largo plazo. Busco un entorno dinámico y desafiante para seguir desarrollando mis habilidades de venta.

Accomplished Internal Medicine MD with a robust background in high obstetric risk and intensive care, notably at Hospital General San Juan De Dios - Guatemala. Expert in clinical diagnosis and patient management, I excel in staff education and fostering teamwork. Proven track record in improving patient outcomes through innovative treatment plans and preventive medicine practices.
Accomplished as director of my own business with 5 years of experience managing medical business operations and supervising staff while caring for patients. Accurate when assessing patients, determining diagnoses, and building targeted treatment plans. Decisive leader with systematic approach resulting in superior care.

Soy una persona activa. Estoy siempre dispuesto a aprender nuevos procesos de trabajo acatando los protocolos de seguridad y las órdenes de mis superiores. Abierto a nuevos desafíos laborales.
Persona con una amplia experiencia en el sector, capaz de asumir responsabilidades y tomar decisiones con solvencia. Tengo buenas habilidades en comunicación y atención al cliente. Busco desarrollarme profesionalmente.

 Diligent account manager with a solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes. 

My name is deriza Francis. I am a mother of two I am also married, I enjoy cooking and clean and in my spear time I enjoy playing video games

Accomplished customer service representative with a proven track record at 24/7.ai, improving customer loyalty through empathetic complaint resolution and raising satisfaction levels.

A student in Electronics Engineering, currently in the seventh semester, with a strong interest in language processing and localization technologies. Academic projects have honed skills in circuit design and programming, enabling the understanding of complex systems and the development of innovative solutions. Passionate about leveraging technology for language localization and question generation, with a strong eagerness to apply analytical and creative thinking skills to enhance user experiences in Spanish-speaking environments.

Proven Customer Service Advocate with a track record of exceeding performance metrics, notably in first-call resolution. Skilled in complaint handling and problem-solving, excel in creating positive outcomes for both the company and its customers. Overall experience in call centers and skill in active listening have consistently improved customer satisfaction levels. Successful Customer Service Representative and claim resolution for Damages and Investigation with six years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering good communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Accomplished Medical Interpreter and English Teacher with a proven track record at Teleperformance and TECZION, enhancing patient care and outcomes through interpretation accuracy. Expert in healthcare systems with a knack for cultural insight, ensuring clear communication and increased comprehension. Achieved significant improvements in patient and student satisfaction. Proof of English proficiency with a 96 score on the TOEFL test

I graduated as a builder and designer. I worked as a builder for two years in the industry of construction, my highest position was a supervisor. And then I've been working in the call center industry for more than four years, as customer service, retention. And as a sales agent, closing deals calling customer about service, negotiation of services, for more than two years, and being a top seller.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Proven customer service specialist, excelled at 24-7 Intouch Guatemala by elevating customer satisfaction and addressing complaints efficiently, showcasing strong technical troubleshooting and interpersonal skills. Leveraged industry awareness to surpass performance targets, contributing to business growth and retention.

Especialista del sector bancario con más de 10 años de experiencia, destacándome en roles de liderazgo y gestión de operaciones. Amplia habilidad en la supervisión de equipos, optimización de procesos y mejora continua.
Comprometida con la excelencia operativa y la satisfacción al cliente.

Maximizar la capacidad de gestionar decisiones, procesos de ventas y servicio al cliente; logrando generar una mayor motivación para seguir mejorando habilidades y crecer profesionalmente.

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