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Hire Top Technical Support Manager

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Senior Technical Program ManagerTechnical Program ManagerProgram ManagerProject ManagerSoftware Engineer (EDI)
WebMD IgniteMercury Healthcare (now WebMD Ignite)HealthgradesEpic
Case Western Reserve University
Madison, WI

Software engineering leader with a passion for didactic learning and hands-on problem solving. Searching for the opportunity to contribute to the great mission of pushing humanity past the boundaries of earth.

TOP SKILLS

Software product managementPython / object oriented programmingMatlabCustom gui designGit repo management
Staff Technical Program ManagerSenior Technical Program ManagerTechnical Program ManagerApplication EngineerApplication EngineerSystems Engineer
CoupangAmazonInfosys Technologies
JNTU Kakinada
Snohomish, WA

Experienced Technical Program Manager with a demonstrated history of working in the information technology and services industry, managing cross functional/organization projects related to New Platforms, Features, Expansion.I bring in 13+ years of experience as a Manager & engineer with hand's on development experience in distributed architecture, Micro services, Mobile APP & Middleware components.

TOP SKILLS

Software development life cycleCross functional team builderTechnical program managementSolution & services deliverySoftware agile/waterfall development
Technical Support EngineerSenior Operation Analyst/Application AnalystSergeantDirect Support ProfessionalProduction Coordinator
Genesys CloudInfosys LimitedArmy National GuardResCareFoxcomm
Indiana University - Purdue University IndianapolisIvy Tech Community College
Indianapolis, IN

Talented Telecommunications Engineer with experience delivering leadership and guidance in development and operation of innovative technology programs and systems for customers. Broad background in voice and data systems, infrastructure and secure technology.

TOP SKILLS

Trend modelingTechnical assistanceTrend analysisSoftware diagnosisApplication support
Technical Support SpecialistBusiness Owner/Operator
Tennessee Valley Federal Credit UnionEmerald Mane Salon
Lee University
Ooltewah, TN

Dynamic and results-driven Technical Support professional with over three years of progressive experience in IT support, specializing in hands-on leadership for infrastructure projects and fostering cross-functional collaboration. Expertise in managing end-to-end support for system connectivity and executing field-based deployments effectively. Proficient in guiding teams, optimizing workflows, and aligning technical solutions with organizational objectives to drive success. Committed to advancing into a senior or leadership role within a high-performing technology environment.

TOP SKILLS

Led projects and mentored junior staffInfrastructure connectivity supportBalancing executive and operational needsInterdepartmental liaisonDeveloped onboarding materials to improve team productivity
Technical Support RepresentativeAssistant Manager of OperationsComputer Data Entry Operator
UA TelecomUS Army - COMISAF Advisory And Assistance TeamTechnologists Inc
Diablo Valley CollegeInfo TechC-DACKabul University
Walnut Creek, CA

Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.

TOP SKILLS

Microsoft windows and officeA+ certificationTroubleshooting network issuesInterpersonal skillsResolving problems and incidents
Technical ManagerTechnical ManagerTeam LeadAssociate ManagerPrincipal ConsultantSenior ConsultantTechnical LeadConsultantConsultant
NexaSysHCL TechnologiesDiverse LynxE&YIBMPerint SystemsCynosure Interface Services Pvt. LtdCapgemini
Sri Krishna Devaraya University
Cary, NC

IT professional with 14 years of experience, including a decade specializing in SAP BODS. Expertise includes ETL development, data migration, and analytics across diverse projects and clients. Proven track record in implementing complex data migration strategies from legacy systems to SAP ECC and S/4 HANA, utilizing best practices such as BPDM and tools like SLT for real-time data migration. Skilled in leading data integration projects, coordinating offshore and onshore teams, and collaborating closely with stakeholders to ensure successful project delivery. Certified Scrum Master with advanced skills in Azure, Salesforce, and Python, complemented by strong interpersonal and communication abilities developed through direct client engagements in the United States.

TOP SKILLS

Etl tool: bods 4.x, informatica 8.xDatabase: oracle, sap hana, teradata, sql serverApplications: guidewire datahub 8.x/9.x/10.xProgramming language: pythonCloud technology: microsoft azure
Technical Project Manager, GlobalPPM Capacity Planning ManagerIT Senior Program Manager, (PMO) Office of the CIOIT Portfolio Manager, Office of Information TechnologySenior Project Manager/Scrum Master
Vantage Data CentersCovetrusThe Zayo GroupThe State of Colorado, (CDPHE)IHS, INC.
Southern New Hampshire UniversityThe University of Phoenix
Commerce City, CO

Experienced Project Manager with 20+ years leading end-to-end technology initiatives, including software integrations, app development, and website rebuilds. Known for driving projects to completion on time and under budget, streamlining processes, managing risks, and to high-quality standards. Skilled in Agile and hybrid delivery, stakeholder alignment, and cross-functional collaboration across global teams. Excellent communication skills, with a strong ability to adapt to change. Reduced data-driven cycle time by 25% to streamline workflows while enhancing legal compliance and process transparency by implementing Ironclad Contract Management System Technology integration. Maintained the timeliness of tracking project milestones by spearheading a global Procurement initiative by identifying vendors, scheduling solution demos, and built alignment with business requirements and quality assurance by working with cross-functional teams across IT, Finance, and Business Operations. Successfully led a large performance management software implementation, $14M project, managed team of 15 technical resources, project was completed two months ahead of schedule and under budget.

TOP SKILLS

Project management | sdlc | project portfolio management | product development | vendor & contract management | agile & waterfall methodologies | quality assurance | executive stakeholder management | risk management & risk mitigation | strategic planning & execution | stakeholder communication| leadership & delegation| project governance| project management best practices| change management| analytical skills|
TECHNICAL MANAGEROPERATIONS COORDINATORPROFESSIONAL FREELANCERSOUND DESIGNER
NBCUniversalTouch Inflight SolutionsKnube LLCUnivision Communications Inc.
Berklee College of MusicCoral Reef Senior High School
Miami, FL

Results-oriented Operations Leader with 15 years in live events, AV production, and media technology. Led initiatives that enhanced operational efficiency and profitability, while optimizing labor and costs. Emmy award winner recognized for contributions to major events like FIFA World Cup and Olympics. Six Sigma Black Belt dedicated to developing scalable systems and driving team performance.

TOP SKILLS

Technical event managementLive event executionTechnical oversightProject managementProcess optimization
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