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Hire Top Technical Support Manager

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Manager, Technical AccountsCustomer Success ManagerRetail Store ManagerMobile Expert, Store LeaderOperations Manager
Tech Guys Who Get MarketingT-MobileIndiana Beach
University Of ArizonaManchester University
San Pedro, California

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

TOP SKILLS

Policy implementationFinancial managementContract managementStaff developmentProject management
Senior Technical Support Analyst - Global Client Testing Services
Visa Inc.
Visa Online
Daly City, CA

I am a payment systems service professional with over 20 years of experience with an extensive background in Global client and customer technical support involving EFT, bankcard systems, and network operations. Given my proven record of work performance and experience, I would like to be considered for a position in your company. I pride myself on being a results oriented, hands-on individual with progressive client testing and payment service implementation and testing experience. My work ethics strongly emphasize teamwork and the principles of payment service and payment gateway processing. I left my previous position to be a caregiver for a family member experiencing cardio myopathy since 2010. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

TOP SKILLS

Customer serviceRemote supportCustomer supportHelp desk support
Fire Services Education Specialist Supervisor, Certification Program Manager, Fire Services Technical Advisor, Recruitment & Retention SpecialistParamedic, Instructor, Tactical MedicFire Captain, Dive Captain, Relief Association President, Fire Company TrusteeFire Captain, Paramedic
Office of the State Fire CommissionerPennsylvania AmbulanceCoolbaugh Township Vol. Fire Co.Antarctic Fire Department (PAE/Amentum)
Excelsior University
Tobyhanna, PA

Accomplished Education Specialist with 25 years of expertise in guiding emergency services candidate development by serving as inspirational figure and encouraging role model to students with diverse needs. Expert in leading and supporting first responders in overcoming challenges by continually assessing students formally and informally, identifying behavior issues and adapting lessons in creative ways to highlight learning strengths. Committed to providing orderly atmosphere, calm environment, safety and structure in classroom while teaching participants how to adapt to surroundings.

TOP SKILLS

Emergency responder to the september 11th, 2001, attacks on the world trade center. acting as deputy chief of the park slope volunteer ambulance corps, established initial triage and patient tracking area in the remains of the financial centers lobby.Spearheaded development of water rescue and specifically emergency response dive rescue/recovery for the coolbaugh township volunteer fire company.Implemented life member credentials program at the coolbaugh township volunteer fire company to honor members with over 20 years of service, thereby promoting an incentive to younger/new members to continue their service.
Senior Technical Support Analyst / Infrastructure SupportWindows/VMware/Citrix/Azure/VDI EngineerSr. Systems Administrator (VDI/Windows/VMware)Windows, VMware Sys AdminWindows, VMware Sys Admin
Tata Consultancy Services – UPSCharter CommunicationsPNC BankPWCAmerican Express
Osmania University
Houston, TX

Dynamic System Administrator with over 13 years of experience in managing and optimizing Windows server environments, including extensive upgrades from Windows Server 2008 to 2019. Proficient in application virtualization and user support, ensuring seamless access to critical applications. Demonstrated expertise in ticket management, documentation creation, and hardware maintenance, along with a solid background in deploying patches and updates. Strong knowledge of Windows server services such as Active Directory, file and print services, and group policy management enhances the ability to deliver reliable IT solutions.

TOP SKILLS

Experience with vmware tools and technologiesServer operating: ms windows 7/8/10, and 11 server/exchange server (2000/2003/2008/2008 r2/2012, 2016,2019)
Senior Technical Support SpecialistApplication Support AnalystSoftware Support SpecialistOperations Support Specialist
ABSENCESOFTALIGHT SOLUTIONSARCORODHI GROUP, INC.
Urbandale, Iowa

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

TOP SKILLS

• zendesk• confluence• servicenow• salesforce• sql management studio• new relic• incident management• jira
Technical Support EngineerSoftware EngineerJunior Front-End Software EngineerDeveloperSenior Membership SpecialistField Technician
ServiceNowVianaiAccutiveIquarius MediaUFC Gym OrlandoDogwatch Of Central Florida
Springboard Software Engineering Bootcamp
Orlando, FL

Proactive and goal-oriented professional with excellent communication, time management, and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

TOP SKILLS

Technical skills: javascript, node.js, express, python, flask, sql and pgsql, jquery, html5, css3, rest api, github and git, bash, wsl, fastapi, docker, kubernetes, sqlalchemySoft skills: outstanding communication, fast learner, leader, ambitious, committed, driven, adaptable, team and solo worker
Program Manager: Reentry Support and Ocean CareProgram Manager and Youth CoordinatorGarden EducatorSchool Programs CoordinatorAdjunct Conservation EducatorAssistant TeacherResearch AssistantWildlife Ranger
EARTH EQUITYTHE GREEN LIFESTARR KING ELEMENTARY SCHOOLWAVE HILL PUBLIC GARDENSWILDLIFE CONSERVATION SOCIETY (BRONX ZOO)LEWISTON PUBLIC SCHOOLSFlatback Sea Turtle Project, JAMES COOK UNIVERSITYBILLABONG WILDLIFE
Cal Poly HumboldtBates College
Eureka, CA

9+ years experience in nature education, community organizing, teacher training, disability education, and intersectional environmental justice work.

Senior Technical Support EngineerLanding Support Specialist
GoEngineerUnited States Marine Corps
Cleveland State University
Strongsville, OH

Experienced with diagnosing and resolving complex technical problems to maintain system stability and performance. Utilizes comprehensive knowledge of IT infrastructure to deliver effective solutions and enhance user experience. Strong understanding of customer needs and adept at providing timely, efficient support.

TOP SKILLS

Strong customer service skillsSkilled in excel data analysisSolidworks, solidworks electrical, sql serverStrong work ethic and commitmentDetail-oriented professional
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