Hire Top Technical Support Manager

Patrick Lanier Stephens

Summary of Qualifications Business Analysts, Project Manager Account Manager Proven technical skills with a focus on taking initiative for implementing complex projects. Experienced in delivering high-level consulting services to Fortune 1000 companies. Thorough understanding of leading technologies and the processes associated with their roll-out. Certified in key technology toolsets and methodologies. Development of creative solutions Strong commitment to cooperative teamwork IBM Mainframe Flash-Systems Project Manager / ITIL (Information Technology Infrastructure Library) IT Logistics Analyst Major IT conversions & Major system rollouts 19 years in computer support industry 4 years of Information Technology Security 5 years of Network & Support Administrator 6 years’ experience supervising IT staff Technical Account Manager with more than 10 years of hands-on experience in software development and web technologies to support enterprise accounts. Develops and promotes value realization that translates into closed new business, renewal, and upsell opportunities. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Timothy Balfour

Seasoned Field Service Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager with 36-year history in field. Clear communicator, decision maker and problem solver. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Marie Garnett

Adept Support Manager offering 22 years of experience supporting people with developmental disabilities. Extensive knowledge of OPWDD certified IRA settings, supervisory skills, and long history of cultivating a positive and productive work environment. Excellent reputation for continuously finding ways to improve the quality of services through personal commitment and collaborative teamwork. Seeking to utilize education and extensive skills towards an exciting opportunity to make a difference on a larger scale.

TIM GRABOW

Combined thirty years of design, engineering, and program management experience. International experience in product support, engineering, and management. Self-motivated Product Support Manager with 9 years of comprehensive experience leading matrixed, cross-functional teams of engineers, designers, and sales personnel to market innovative products to customers. Expertise in product strategy, product development and market research. Passionate about Customer Service and driven by measurable results and inspiring teams. Results-driven Product Support Manager offering 20-year background identifying and executing product development vision by studying company financial goals and demands of value chain. Adaptable and diligent professional possessing excellent problem-solving and time management abilities. Driven and motivated with exceptional consultative sales skills to help customers solve technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Arun Meth

Accomplished Global Technical Support Engineer II with over 19 years in healthcare technology, specializing in EMR systems, DICOM, and medical equipment support. Demonstrates expertise in resolving 95%+ of escalated issues, enhancing system uptime and customer satisfaction. Recognized for operational excellence through technical leadership and cross-functional collaboration.

Kimberley Ridgeway

Highly accomplished Technical Program Manager with over 20 years of experience leading large-scale, cross-functional projects across federal, research, and private sectors. Proven track record of driving strategic initiatives, managing multimillion-dollar budgets, overseeing construction and infrastructure programs, and coordinating multidisciplinary engineering teams. Currently holds a TS/SCI clearance, PMP-certified and committed to delivering successful outcomes aligned with organizational objectives. Technical professional equipped with diverse experience in managing complex technical projects. Consistently drives project success through strategic planning and effective problem-solving. Known for fostering team collaboration and adaptability to dynamic environments. Expertise in stakeholder communication and program lifecycle management.

ALONZO YOST

Experienced teacher with a strong work ethic and exceptional abilities in communication, interpersonal relations, time management, and computer proficiency. Committed to fostering a positive learning environment and empowering students to reach their full potential both academically and personally. Detail-oriented and motivated individual dedicated to continuous growth and the success of the youth in their pursuit of personal and professional achievements.

Bria Fowler

Results-driven Direct Support Professional with 12 years of experience providing patient care, medication administration, and household management. Skilled in phlebotomy, laboratory procedures, and caregiving. Proven ability to work with individuals with developmental disabilities and senior care. Possess certifications in CPR, BLS, and phlebotomy.