Hire Top Technical Support Manager

SARA BECKS, FPC

Accomplished and successful professional who possesses a solid understanding of financial and payroll processes, data flow, and interdependencies. Proven ability to manage multiple projects concurrently and drive delivery and execution. Willing and able to quickly learn new systems, processes, and technology within a fast-paced environment. Known for attention to detail while accurately following processes, procedures, and regulations. 20+ years of success in account management, client services, reconciliation, and case management.

Aaliya Syed

Support Manager with a proven record at Olympus Solutions INC, achieving a 30% increase in SLA compliance through strategic ticket management and effective team leadership. Expertise in hardware troubleshooting and communication drives operational excellence and enhances customer service. Focus on fostering collaboration and continuous improvement in support processes.

James A Sowash

Engineering professional with strong focus on team collaboration and achieving results. Skilled in project management, process optimization, and technical leadership. Adept at adapting to changing needs, ensuring reliability and fostering high-performance culture. Known for strategic thinking, problem-solving, and effective communication.

Dagmar Harmon

Accomplished Assistant Manager at United Airlines, adept in strategic planning and team leadership. Product owner of the Emergency Response project, effective and value-added collaboration with the JET Team, developing strategic programs to enhance airport agent flow, self sufficiency and customer satisfaction, including direct contributions to address the training needs of Airport agents by intuitive collaboration, strategic planning and execution. Skilled in project management and organizational skills, significantly contributing to business development and operational excellence. Excelled in mentoring, fostering team development, and implementing quality assurance practices.

Jennifer Aguilar

Results-oriented IT Professional Manager offering seven years experience in field. History of implementing successful improvements to department and leading changes by example. Focus on growth and development of colleagues and the success of the organization. Dedicated to the care of patients and communities served.

Russell Newsom

Driven Systems Administrator with 20 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Stephanie Lang

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Marcella Clarkson

Support services professional with several years of superior customer and technical support demonstrating extensive experience and knowledge including the ability to maintain customer configurations and advise on proper use of the products available to better suit business requirements for various company goals. Excellent analytical skills, resulting in quicker resolutions to customer issues. A team player who can effortlessly collaborate with clients and find the most effective solution to their problems. Excellent documentation skills related to new features, problem resolutions and business scenarios. Adaptable to new environments and products including.