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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Technical Support Call Center RepresentativeCustomer Service RepresentativeCustomer Service/SalesSenior Consultantcustomer service, Account Manager
IBEX GlobalMMC Group LLC ET ALWest CorpA T & T CorporationWest Corporation
Technical Or Vocational SchoolSouthern Careers Institute, A Technical Or VocationalDel Mar College
San Antonio, TX

Bilingual Call Center Representative who can answer and resolve customer inquiries in a timely manner. Past experience includes providing excellent customer service while maintaining company records and entering appropriate data to accounts. Ability Summary

TOP SKILLS

Occupational licenses, certificates and trainingComputer skills typing speed:45 words per minute apple or macintosh computers email softwareExplorer, firefox, etc.) peripheral devices (scanners, printers, etc.) personal computers presentationSoftware (powerpoint, flash, etc) spreadsheet software (calc, excel, etc) utility software (virus, file
Tier 1 Remote Technical Support AdvisorLife Insurance BrokerLife Insurance Agent RemoteGeneral Manager
ConduentSymmetry Financial GroupAmerican Income Life Insurance CompanyRent A Center Warehouse & Retail Store
Tolar High School
Bluff Dale, TX

Dedicated customer service representative focused on enhancing customer satisfaction and upholding company standards

TOP SKILLS

Technical troubleshootingTechnical supportRemote supportHardware diagnosticsSoftware installation
Senior Technical Program ManagerSr. Development Product Owner (PICS)/Technical Program ManagerSenior Product Manager / Technical Delivery LeadSenior Product Manager - Loyalty Program & Payment SecuritySecurity Product Manager/ Technical Program LeadSenior Program Manager – Cloud and Engineering DeliveryManager (Technical Program Manager)Senior AssociateSenior Software Engineer
Trinity IndustriesUSAA7-ElevenVerizonERCOTHCL AmericaCognizant Technologies SolutionsCognizant Technology Solutions, CTSWipro Technologies
McKinsey & CompanyUT, DallasMK UniversityMDS University
Mckinney, TX

Program and Product management professional with track record of driving successful product initiatives and optimizing product performance. Adept at collaborating with cross-functional teams and focusing on achieving impactful results. Known for adaptability and reliability in dynamic environments, with skills in market research, strategic planning, and project management.

TOP SKILLS

Agile project managementProject execution managementStrategic project planningProduct development strategyProduct lifecycle management
Office Manager / Client Specialist / Sales SupportTreasury Solutions Analyst / Proposal ConsultantTreasury Sales SpecialistCommercial Sales Assistant IICertified Senior Teller / Teller MentorRetail Service Assistant/Relationship Banker / Certified Senior Teller/ Teller MentorTeller Supervisor
Ag Resource ManagementTruist Bank (Formally BB&T Bank)BB&T Bank
Wake Technical Community College
Clayton

Professional with robust background in client relations and customer service, ready to deliver exceptional support and drive impactful results. Skilled in managing client accounts, addressing inquiries, and resolving issues efficiently while maintaining strong focus on team collaboration and adaptability. Known for excellent communication, problem-solving abilities, and client-centered approach that fosters trust and satisfaction.

TOP SKILLS

Sales solutionsDocument organizationClient relations skillsCash managementMicrosoft office proficiency
Senior Manager, Software SupportGlobal Major Escalations ManagerPrincipal Technical Account ManagerPrincipal Software Support Engineer
Precisely
UNIVERSITY OF MINNESOTA
New Prague, MN

Accomplished Software Senior Manager with 25+ years at Precisely, Inc., dedicated to enhancing customer success and managing global escalations. Successfully led Technical Account Management initiatives, resulting in 100% Annual Recurring Revenue for critical accounts. Proficient in optimizing resource allocation and mentoring teams to improve customer satisfaction and operational efficiency.

TOP SKILLS

Global escalations managementTechnical account managementCustomer service strategyTeam managementCross-functional leadership
Operations Support Manager - Customer OperationsBudget Manager - Financial Planning & AnalysisFinance Director - Customer OperationsWorkforce Planning & Budget Manager - Customer ExperienceSr. Financial Analyst – Operations
Southern Co GasSouthern Company Gas
Florida Agricultural & Mechanical University
Atlanta, GA

Seasoned Operations Support Manager with a proven track record at Southern Company Gas, enhancing operational efficiency and spearheading cost-saving initiatives. Expert in strategic planning and financial analysis, I've led cross-functional teams to a 25% productivity increase, demonstrating strong project management and leadership skills.

TOP SKILLS

Project managementProcess managementControls managementStrategic planningForecasting
Tier 2 Technical Support SpecialistTechnical SupportPreloader/TenderCustomer Service AgentManager
GridPointFive Star Call CenterUPS24-7 IntouchJohnson Controls/ADT Security Services
ITT Technical InstituteGeorge Washington High School
Tulsa, Oklahoma

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

TOP SKILLS

Troubleshooting and diagnosisSop developmentCustomer serviceHelp desk supportOnline chat support
Sr. Technical Project Manager Network and VideoSr. Technical Project ManagerSr. Technical Project ManagerCisco Network EngineerAircraft Technician
Engineering, ReachTVWarnerMediaHarris CorporationUnited States Air Force
Columbia Southern UniversityPensacola State College
Milton, FL

TECHNICAL PROJECT MANAGER Results-driven strategic thinker and talented Technical Project Management professional offering a wealth of experience solving complex problems and making accurate decisions based on sound judgment and analytical strengths. Skilled in leading teams driving technology and security projects. Proven ability to handle a variety of tasks simultaneously in an independent and team-oriented environment. Demonstrated success in surpassing productivity and performance metrics. Continuous learner who seamlessly adapts to new software developments and emerging technologies. Established reputation as a thought leader and innovator in cutting-edge technologies. Respected as a strong leader that ensures the best processes, people, and technological solutions are being deployed.

TOP SKILLS

Project management | leadership | risk mitigation planning | risk management | stakeholder relations | quality assurance | information security | test planning | process improvement | itilv3 | pmp training | business development | technical support |server security administration |risk issue and change management.Preventative maintenance planningPrecision measuringSoftware support expertiseRisk management
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