Hire Top Technical Support Manager

Michael Sarlan

Accomplished Sr Trainer /Field Technical Support With 14 years of employment at D.H. Pace, and a 20 year in industry experience,adept in technical training and client relationship management. Spearheaded a comprehensive employee training program, enhancing skills and performance. Excelled in project management, significantly contributing to business development. Certified in AAADM and FDDT, demonstrating a blend of hard and soft skills to drive organizational success.

CHARLES S. WHEELER

Diversely Skilled Technical Analyst with 23 years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication.

Shannon Frazier

Experienced Logistics Manager bringing over 20 years of coordinating shipments, collaborating with logistical contractors, and managing customer needs. Very meticulous, resilient and flexible in handling diverse issues. High knowledgeable about supply regulations and standards. Expert in resolving complex logistic and developing strategies to promote positive experiences. Skilled in organizing and executing international and domestic shipments to support timely delivery. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Driven Material Manager with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

Jeffrey Zankowski

Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Taylor Munford

Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.

Richard Bassin Jr.

Results-oriented Fleet Manager with a proven track record in streamlining operations and enhancing equipment maintenance. Expertise in safety compliance and cost-effective solutions drives operational success.

Efren Melendez

At Multiquip, I excelled as a Senior Technical Support Specialist, where I significantly improved complex problem resolution times through innovative troubleshooting methods. My expertise in SCR system diagnosis and exceptional problem-solving abilities enhanced team expertise and client self-help resources. Renowned for advanced troubleshooting and stellar customer service, I consistently delivered effective remote support and technical guidance. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Kevin Wong

Accomplished Senior Manager with over 20 years of diverse experience in software deployment/support and a proven track record in project and product management, Deeply passionate about creating innovative solutions that solve user needs and drive business growth.