Hire Top Technical Support Manager

Landtrez Bunkley

Licensed sales professional with proven track record in driving revenue growth and client satisfaction. Skilled in relationship building, strategic planning, and negotiation. Strong focus on team collaboration, adaptable to changing needs, and consistently achieves results. Known for problem-solving abilities and delivering impactful solutions. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Offering warm demeanor and excellent communication skills suited for customer interaction, eager to learn and grow in call center environment. Brings ability to quickly grasp new concepts and master tools essential for customer service roles. Ready to use and develop problem-solving and active listening skills in Customer Service role.

Richard Trujillo

Over thirteen years’ experience as a Yardi Systems Administrator, responsible for configuring, administering, and managing Yardi systems. Experience in troubleshooting and resolving Yardi application issues. Knowledgeable in writing SQL queries and script.

Marlon Miller

Results-driven technical professional with comprehensive experience in technical support and team leadership. Proven ability to manage complex technical issues, ensuring seamless operations and high customer satisfaction. Known for effective collaboration and adaptability in dynamic environments, leveraging expertise in troubleshooting and customer service excellence.

BRIAN IWINSKI

Experienced in managing technical services, with a strong emphasis on project management, team leadership and strategic planning. Proven ability to troubleshoot complex technical issues while overseeing daily operations and ensuring customer satisfaction. Notable strengths include communication, critical thinking, and problem-solving skills, all of which contribute to improving operational efficiency in past roles.

Jon Pemberton

Seasoned social worker/case manager with over 22 years of experience providing direct case management and support services to a variety of clients including marginalized populations and those facing significant crisis situations. Extensive experience referring clients for services, working with service providers in a team approach, and advocating for clients' needs from a strengths-based perspective. Expertise in following policies and procedures with an excellent track record of achieving high results in annual performance reviews. Honored recipient of the 2017 Social Worker of the Year Award as selected by the Foster Parent Association of Eastern Washington.

Revonda Russos

Licensed NC Real Estate Broker, Software Support Project Manager, Training expert for features and functionality of software. Extensive customer service, management, and administrative experience. Experience professionally and personally with people with developmental disabilities. Home educator ~ 2001 - 2017. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Ken Lindquist

Strategic and accomplished Technical Project Manager with over 4 years of experience, adept at achieving ambitious goals in challenging IT environments. Known for diligence, forward-thinking, and adaptability to dynamic company, customer, and project needs. Proven success in motivating teams to meet demanding timelines.

Anika Hall

Results-oriented Support Manager offering 15 years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for high-volume support ticket management.