Hire Top Technical Support Manager

Mario Alberto De La Fuente

Detail-oriented Technical Support Specialist skilled in managing projects and conducting training sessions. Proven ability to resolve complex issues and deliver high customer satisfaction, with a strong background in hardware troubleshooting, network configuration, and customer support.

Randolph (Randy) Fales

Offering excellent writing and communication skills with keen ability to learn and develop within challenging environments. Brings deep understanding of concepts and ability to interpret, comprehend and present them clearly. Ready to apply a proven skillset in Business Development, Program Management, and Technical Writing for a role in growing CWA Enterprises.

Natasha Huggins

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Technical Support with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Skilled with more than 20 years of broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of building and maintaining professional relationships, training and developing staff, and managing internal and external client portfolios.

Derrick Sherod

Experienced Technical Program Manager with expertise in cyber security, excelling in exception management, vulnerability management, and risk management. Proven track record across diverse industries including higher education, medtech, and public cloud. A strategic leader adept at navigating complex technical landscapes to ensure robust security frameworks and successful program delivery. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility, accountability, and attentiveness.

Misti Thornton

Experienced HCM Service Leader bringing 27 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Experienced as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, inquiries and complaints to develop rapid solutions.

Jen Tomes

To seek and obtain a full time, permanent position to fully utilize my skill sets as a valued member of a team environment that appreciates more than 17 years experience

David Hays

IT Professional Computer Systems Analyst providing twenty plus years in server management and systems analysis. Exceptional network, servers, and desktop troubleshooting skills. Adaptable and able to quickly learn and use new technologies.

Arockiyaraj Jeyaraj

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.