Hire Top Technical Support Manager

Sarah Dosanjh

Results-driven Principal Technical Program Manager with expertise in Agile methodologies, cross-functional collaboration, and stakeholder engagement. Proven track record in delivering complex programs that enhance productivity and drive significant process improvements.

Roger Allen

Dynamic IT professional with over 25 years of experience at UPS, including 17 years dedicated to supporting and maintaining enterprise-level computer systems, printers, servers, and proprietary applications essential for logistics operations. Expertise includes advanced troubleshooting, systems integration, and management of external customer account deployments, supported by strong analytical skills and proficiency in mathematical reasoning. A proven track record in leading lifecycle management projects has resulted in the successful deployment of hundreds of computers annually, utilizing complex Excel formulas and Access databases for effective inventory management. Key contributions include the technical setup of new UPS facilities, particularly in specialized healthcare environments for COVID-19 vaccine distribution, demonstrating a commitment to delivering secure and scalable technology solutions under tight deadlines while fostering team success and organizational growth.

Sondra Mullins

Resourceful Lead Environmental Specialist known for high productivity and efficient task completion. Skilled in environmental impact assessment, sustainability strategy development, and regulatory compliance management. Excel in problem-solving, leadership, and communication, ensuring successful project execution and team collaboration.

Nick Kuntz

Offering reliable, tech-savvy approach with passion for learning and development in technical support. Contributes understanding of troubleshooting techniques and software diagnostics, combined with natural ability to pick up new technologies quickly. Ready to use and develop problem-solving and customer service skills in any IT role.

Ashly Traylor

Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.

Janet M. Herold

Strategic Information Technology Senior Manager with 20+ years of IT/Product leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Demonstrated skill in translating technical requirements to business solutions. Exceptional collaboration by building positive relationships with internal and external stakeholders.

FABIEN MACHARD De GRAMONT

Goal-oriented manager with distinguished experience in international industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Nathaniel Reid

Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 10+ year record of building positive relationships with internal and external stakeholders. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.