Hire Top Technical Support Manager

Ganesh Bojan

With 18 years of experience in IT, highly skilled DBA+Manager leading a team of 120 DBAs in ORACLE, MSSQL, SYBASE, MONGO and POSTGRESQL. Extensive knowledge and hands-on experience in database administration, including backup and recovery, patching, upgrades, security, and compliance. Excels in capacity planning, installations, upgrades, and migrations. Expertise extends to incident and change management using ITSM tools. Successfully implemented processes contributing to long-term business success and maintaining best-in-class SLAs. Scrum Master Certified professional.

Rubenstein Charles

Energetic and enthusiastic about developing a deeper understanding of engineering design and technology. Hardworking, resourceful and competitive individual with over 20 years of experience in the transportation industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Self-motivated and passionate with strong organizational skills eager to help achieve company goals. Practical and hands-on individual adept at successfully and effectively interacting across multiple locations. Excellent project management abilities demonstrated by career history of on-schedule and on-budget completed projects.

Gaynell Davis

High-performing Tech Support, skilled in understanding, identifying and resolving technical issues. Consistently exceeds performance and quality targets and delights customers with exceptional service skills. Trained in remote troubleshooting and technical support. Achieved outstanding awards. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

PREETHA PARTHASARATHY

Experienced Project/Product manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.

Jorge Canda

Hardworking technical support manager with years of experience in technical support, dedicated to customer satisfaction. Motivating leader who effectively manages teams of up to 5. Proactive communication and resourceful approach to problem solving successfully. Organized and dependable, able to manage multiple priorities with a positive attitude.

REGINA PARKER

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Tiffany Goffer-Fitz

Human Services leader with 17+ years of progressive experience overseeing residential, community-based, and statewide support programs within Massachusetts state agencies. Proven expertise in directing multi-site operations, supervising large interdisciplinary teams, strengthening regulatory compliance, and ensuring person-centered, trauma-informed services. Adept at crisis management, budget oversight, workforce training, and improving service delivery for individuals with intellectual and developmental disabilities. Known for driving quality, safety, and operational excellence across complex programs.

Paul McCartney

Performance-oriented sales leader offering exceptional record of achievement over 11-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers, growing facility care market share, and accomplishing growth targets. Talented in identifying, and capitalizing on emerging facility care market trends, and revenue opportunities.