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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Manager, Sales and Customer Support
JMHarmon&Co,LLC
Mitchell Community CollegeCatawba College
Statesville, NC

Dynamic manager with 24 years of experience in sales and customer support. Proven ability in decision-making and complex problem-solving, driving service improvements and enhancing customer satisfaction.

TOP SKILLS

Customer serviceTeam leadershipTime managementDecision-makingComplex problem-solving
Technical Support Specialist IIISchedule & Dispatch SpecialistCustomer Engineer / Account Manager
Kern County ITSEMC Corporation
Heald CollegeSouth High School
Bakersfield, CA

Dynamic Technical support professional with extensive experience in diagnosing and resolving technical issues. Proven ability of enhancing user satisfaction through efficient problem-solving and timely support. Proficient in both software and hardware systems, showcasing reliability and adaptability in high-pressure fast-paced environments. Strong collaborator focused on achieving team synergy, objectives, and goals. Known for reliability, effective communication, and proactive approach to resolving issues.

TOP SKILLS

Account management, customer service and supportTroubleshooting and system diagnostics, advanced troubleshootingRemote diagnostics, remote desktop services, remote technical supportTicket support system management. incident management.Hardware configuration and setup, hardware upgrades,
Manager of Intensive Care, Stepdown and Nursing Support TeamsManager of Stepdown and Nursing Support TeamsClinical Coordinator, ICUCharge Nurse, ICUStaff Nurse, ICUCardiovascular Charge Nurse, Cardiac Cath Holding AreaStaff Nurse, ICUCardiovascular Invasive Specialist, Cardiac Cath Lab
Chesapeake Regional Medical Center
Norfolk State University
Chesapeake, VA

Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

TOP SKILLS

Team leadershipCollaborationDecision-makingTime managementPlanning and scheduling
Enterprise Technical Support Analyst & Incident ManagerCustomer Success ManagerOnboarding SpecialistAccount ManagemerImplementation Manager/Trainer
Guild EducationNASDAQ BoardvantageBoardVantageAMPLIFY (Wireless Generation)Wireless Generation
Spelman College
Douglasville, GA

Versatile Support Manager skilled in handling client implementations, account management, data, technical issues and incident support. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 18 years of experience in start-ups/tech industry.

TOP SKILLS

Client relationship managementIncident managementOnboarding, training, and developmentInclusive leadershipData analysis
Senior Product Manager, Core Services | Technical Product Manager, Data PlatformManager, Service Business StrategyDirector of Customer SuccessSenior Customer Support SpecialistSenior Project ManagerProject ManagerCustomer Support SpecialistProcess ManagerCustomer Support LeaderSales Coordinator
Ancera Inc.LogiMoveThermo Fisher Scientific (Previously Core Informatics)Roche (Previously 454 Life Sciences)
Salve Regina University
Guilford, CT

Innovative product leader with 15+ years of experience in biotech and SaaS, specializing in cloud data solutions. Strong technical expertise in LIMS and laboratory workflows. Demonstrated success in both startups and large corporations, driving growth and navigating acquisitions. Data-driven and focused on process improvement, with experience across all stages of the product and customer lifecycle.

TOP SKILLS

Jira/confluenceCompetitive analysisLeadership & collaborationMarket researchRoadmapping
Principal/Career and Technical Education ManagerAssistant High School PrincipalAthletic CoordinatorCulinary Arts InstructorEnglish Teacher/CoachEnglish Teacher/CoachEnglish Teacher/Coach
Bond Wilson Technical Center/CCSDKirtland Central High School/CCSDPiedra Vista High School/Farmington Public SchoolsCATE Center/Farmington Public SchoolsPiedra Vista High School/ Farmington MunicipalThoreau High School/Gallup-McKinley Schools
Grand Canyon UniversityEastern New Mexico University
Farmington, NM

Accomplished Principal and Career and Technical Education Leader at Bond Wilson Technical Center at CCSD, adept in strategic planning and industry relations, significantly increased student enrollment by 170%. Leveraged networking and complex problem-solving skills to establish key partnerships, enhancing workforce readiness and securing substantial grants. Demonstrates exceptional servant leadership and decision-making abilities, fostering a positive and results-driven educational environment.

TOP SKILLS

Strategic planningNetworkingComplex problem-solvingStudent supportIndustry relations
Senior Technical Sales ManagerSouth Florida Territory ManagerApplications EngineerInside Sales Representative
The Blumenauer CorporationThe Blumenauer Corp.King Pumps, Inc
South Miami Senior High School
Altamonte Springs, FL

Dedicated and technically skilled professional with over 20 years of experience in the plumbing and wholesale supply industry. Proficient in a broad range of roles including assisting contractors, applications engineering, and providing expert training and troubleshooting support. Specializes in water pumps and heaters, offering deep insights into the operational needs and solutions required for efficient plumbing systems. Recognized for ability to deliver exceptional customer service and support, enhancing contractor capabilities and satisfaction. Committed to leveraging extensive industry knowledge to drive business growth and operational efficiency.

TOP SKILLS

Training and developmentTroubleshooting and supportSales presentationsCustomer relationship management (crm)Project coordination
Distinguished Technical Program Manager – Information SecurityPrincipal Technical Program Manager – Information SecurityProject Manager – Information SecurityProject Leader – Store SystemsSenior Project Manager – HR Transformation/Employment Practices/CompensationAudit ManagerSenior AuditorStaff Auditor
Walmart
Indiana University
Winter Garden, FL

Dedicated associate with a proven track record of delivering projects on-time, with high quality and on budget in rapidly changing business environments. Expert management and teamwork skills combined with drive to motivate and develop associates and build teams.

TOP SKILLS

Business relationship managementAssociate developmentProject planningEscalation managementResource management
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