Hire Top Technical Support Manager

MOHAMAD SHOKAIR

Technical Programs Manager and Operations Leader with 22+ years of experience leading complex industrial, manufacturing, construction, and engineering initiatives. Proven track record of driving cross-functional execution, operational excellence, risk management, and business performance across global organizations. Experienced in program execution, stakeholder management, engineering collaboration, supplier engagement, and delivery of large-scale initiatives in highly regulated environments. Recognized for building high-performing teams, solving complex operational challenges, and aligning technical and business objectives to achieve strategic outcomes.

RYOTA SASAKI

Versatile skilled Technical Support Engineer with over 5 years of experience in enterprise IT and MSP environments, specializing in Windows Server, Microsoft 365, and robust networking. Armed with Cisco CCNA, AWS Certified Solutions Architect, and Microsoft Azure (AZ-104) credentials, I leverage an ITIL® 4 Foundation framework to consistently exceed 80% time utilization goals and resolve complex tickets within strict SLA commitments. My career goal is to utilize this deep multi-cloud expertise and strong client service ethos to deliver premium outcomes, enhance team collaboration, and drive long-term partner success at T4B.

Jijo George

Bilingual Project Lead/Technical Manager leading English-Japanese delivery across cloud platform and reporting initiatives. Translates business requirements into technical specifications, aligns cross-functional teams, and steers Guidewire, Power BI Cloud, Azure, and implementation work through delivery. Strengthens execution by running requirement workshops, managing risks, and keeping business goals and technical design in sync.

Raquel Edwards

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Umar Shadab Basha Syed

Dynamic SAP Technical Manager with 20+ years of expertise in project management and Agile methodologies. Proven track record in delivering innovative SAP S/4 HANA transformations, driving efficiency across global operations. Directed a global team of over 150 developers, aligning cross-functional priorities and fostering a culture of innovation and skill-development. Successfully delivered Technical solutions across 116 company codes and 51 on-time this year adhering to SAP Clean Core and API-First guidelines

Amr Atef

Dynamic professional specializing in transforming complex multi-vendor RAN environments into predictable, high-quality networks with a focus on speed and scalability. Proven expertise in optimizing network performance and ensuring seamless integration across diverse platforms. Committed to delivering innovative solutions that enhance operational efficiency and drive business success. A results-oriented approach fosters collaboration and empowers teams to achieve ambitious goals in fast-paced settings.

Glenn Tart

Results-driven Technical Manager with expertise in team collaboration, technical process improvement, and employee development. Proven track record in streamlining operations to enhance productivity and achieve quality assurance goals.

Priya Kulgod

Results-driven Customer Support Manager with expertise in strategic initiatives and operational efficiency. Proven ability to mentor teams, enhance service quality, and drive measurable improvements in customer satisfaction.