Hire Top Technical Support Manager

Beata Shepherd

Results driven Technical Program manager (PMP and CSM Certified) with a consistent track of delivering complex global multi-million dollar projects and programs within the technology organization. Proven ability to plan, manage and deliver phases of projects and technical releases across functional teams in various time zones. Recognized as the driving force focused on project execution while building lasting relationships with clients, product and business stakeholders. Effective communication and technical leadership; fast learner with multi-tasking skills and ability to quickly master new technology. Commended for innovation and creative problem-solving abilities to address business challenges.

Liubov Zviezdova

Accomplished Project Manager offering 7.5 years of experience in IT (Software Development) area. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Juan Montoya

Results-driven Client Experience and Support Manager with 10 years of experience developing and implementing client services strategies to maximize client satisfaction and loyalty. Expertise includes problem resolution, quality assurance, process improvement, team leadership and performance management.

Brian 'Travis' Barlow

Client-focused Delivery and Technical Project Manager with 9+ years of enterprise client relationship ownership and extensive experience delivering technical initiatives, client implementations, and complex platform upgrades. Proven ability to translate client and business requirements into executable project plans, lead cross-functional teams, manage risk, and deliver high-quality outcomes in regulated environments. Strong background in client onboarding, stakeholder communication, and delivery accountability.

Marian (Mark) Draghiea

OPERATIONS & ECOMMERCE OPERATIONS MANAGER Industrial | Agricultural | Automotive Aftermarket Experienced Operations and Sales Operations Manager with over 10 years of professional experience across industrial, agricultural, and automotive aftermarket sectors. Proven background supporting Ecommerce and Retail business models through structured operational frameworks and disciplined execution. Demonstrated ability to apply Strategy at both tactical and functional levels while maintaining clear Focus on performance, scalability, and customer experience. Recognized for strong analytical skills and analytical skills applied to performance tracking, KPI monitoring, and structured decision making. Experienced in relationship management with internal teams, partners, and vendors, ensuring alignment between service delivery, supply chain activity, and commercial objectives. Known for maintaining operational excellence in fast-paced environments while supporting cross-functional collaboration and sustainable process improvement. Demonstrates strong ability to lead teams through change while maintaining excellent communication across organizational levels. Recognized for solid interpersonal skills that support collaboration with internal teams, dealers, and store-level partners, ensuring alignment between service delivery and customer expectations.

Andre Delgado

Technical Account Manager with more than 25 years of hands-on experience in software development and web technologies to support enterprise accounts. Develops and promotes value realization that translates into closed new business, renewal and upsell opportunities. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources.

Robert Nowak

Dynamic Senior Instructional Designer at Pratt & Whitney with expertise in e-learning design and project management. Proven track record in developing engaging training content and assessments that enhance learning outcomes. Strong analytical thinking and collaboration skills drive successful course development, ensuring high-quality deliverables that meet organizational goals.

Thomas Jordan

Dynamic Technical Sales Manager with a proven track record at Wirtgen America, Inc., excelling in dealer optimization and customer engagement. Successfully increased sales with existing & new dealerships while training dealer sales personnel through tailored sales strategies. Recognized for building strong dealer relationships and exceeding sales goals, leveraging both technical skills and effective communication.