Hire Top Technical Support Manager

Sanjit Dikshit

Highly organized & detailed oriented Technical Program Manager offering 16+ years of history in Banking & Finance Domains, ready to use experience & skills to take on a new role with room for growth & advancement. Leverage effective communication & people skills to cultivate working relationships with Clients, Executive Leadership, Vendors & Offshore partners. Managed team size of 30+ Engineers both onshore/offshore with an annual budget of USD 5M+.

Juset Castañeda Alonso

Flexible System Engineer with more than 25 years of experience in various operating systems solving problems quickly and effectively integrating new hardware and software efficiently.

Heather Turman

Experienced customer service professional with a demonstrated history of providing exceptional support and cultivating positive relationships with customers. Proficient in conflict resolution, effective communication, and creative problem-solving. Ensures customer satisfaction and fosters loyalty. Collaborates with team members to achieve impactful results, remaining adaptable to evolving needs and challenges. Recognized for reliability and a results-driven approach that consistently delivers outstanding outcomes.

Steven Holmes

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Rohit Verma

Forward-thinking Delivery Lead/Manager equipped to handle large-scale delivery of ServiceNow implementation planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates team for maximum performance. Dynamic individual with hands-on experience in ServiceNow platform and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Jeneli Sajia

Driven and resourceful administrative professional with 18 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

David Smith Jr.

Dynamic Tier 2 Technical Support Representative at Comcast, adept at problem resolution and technical troubleshooting. Enhanced customer satisfaction through effective escalation management and proactive issue identification. Recognized for mentoring junior technicians and streamlining ticketing processes, significantly improving response times and team performance. Committed to delivering reliable and efficient service.

Joel Cook

Dedicated and results-driven senior IT leader bringing 15+ years' experience leading teams, managing operations, delivering employee technology services and overseeing key projects. Team-oriented leader with expertise in end user services and technology, vendor management, and solutions-oriented process. Innovative and driven with a passion for delivering high-quality work in a timely manner.