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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Manager of Customer Care and Sales SupportSenior Customer Care RepresentativeDocumentation CoordiantorProduction SupervisorQuality Lab TechnicianProduction Worker
Porex Technologies
DeKalb Community College
Atlanta, GA

Results-driven leader with expertise in customer service, team management, and strategic process improvement. Proven ability to enhance customer satisfaction and drive team performance through effective mentoring and decision-making.

TOP SKILLS

Customer serviceTeam leadershipVerbal and written communicationComplex problem-solvingStaff training and development
Customer Experience / Operations & Technical Support ProfessionalSales Representative / Customer SupportBrand RepresentativeSandwich Maker / Customer Service
T-MobileSprintHollister Co.Subway
Foothill CollegeSilicon Valley Career Technical EducationWillow Glen High School
San Jose, CA

Administrative and customer operations professional with a background in accurate recordkeeping, ticketing workflows, issue resolution, and cross-functional coordination. Supports customers and internal teams with clear communication, careful documentation, and steady follow-through while managing multiple priorities in fast-paced settings. Bringing bilingual English-Spanish communication and transferable skills for HR coordination, recruiting support, or People Operations.

TOP SKILLS

Ticketing & case managementZendesk & itss helpdeskHris / crm transferable skillsData entry & accuracyRecords & documentation
Client Account Support ManagerNational Implementation ManagerAutomated Eligibility Senior SupervisorAgile Scrum Master / Business Analytics Lead AnalystAccount Install Senior RepresentativeAssistant Area Manager
The Cigna GroupAmazon
Covenant College
Hixson, TN

Client operations leader with expertise in transforming implementation processes to enhance operational performance and client satisfaction. Proven track record in coaching teams, optimizing workflows, and fostering a culture of continuous improvement. Achievements include significant enhancements in service delivery and successful project outcomes.

TOP SKILLS

Enterprise project implementationClient operations strategyStakeholder managementAgile project managementChange management
Engineering & Digital Support Manager AssistantWarehouse SupervisorWarehouse ClerkCycle Counter
Glidewell LaboratoriesKeeco LLCHollander Sleep Products
Southern New Hampshire UniversitySouth Gate Community Adult School
Indio, CA

Customer-focused Support Manager with expertise in customer relationship management and team leadership. Drives operational improvements and enhances customer satisfaction through effective problem-solving and conflict resolution. Known for delivering results and fostering productive team dynamics.

TOP SKILLS

Customer service managementOperations managementProcess optimizationData analysisQuality assurance
Regional Support ManagerGeneral Manager
Hoogland Restaurant GroupO'Charley's Restaurant & Bar
BYU-Idaho
Louisville, KY

Results-oriented Regional Support Manager with a strong background in operations management, training delivery, and staff development. Proven ability to enhance operational efficiencies and improve service quality across multiple locations.

TOP SKILLS

Operations managementMentoringBusiness analysisTraining deliveryStaff development
Technical Project Manager/Scrum MasterSystem Analyst
CitiusTechAllscripts Healthcare India Pvt Ltd
NIBMSERES COE Kopargaon, Pune University
Conshohocken, PA

Results-driven Technical Project Manager and Scrum Master with nearly 15 years in healthcare IT project delivery and interoperability. Led cross-functional teams through the full project lifecycle, ensuring Agile delivery and effective stakeholder alignment. Expertise in HL7 v2/v3 and FHIR, delivering integrations that align with client needs and business objectives.

TOP SKILLS

Technical project managementScrum, agile, waterfallHl7 v2.x, fhir, hl7 v3 & flat fileHealthcare interoperabilityProject management
Mission Support Group Training ManagerUnit Training ManagerUnit Training ManagerSecurity Forces Member
911th Mission Support Group (MSG)US Air National GuardUS Air Force – Department of Defense
South Granville High
Midland, PA

Dynamic Unit Training Manager and Military Veteran skilled in workforce planning and performance management. Proven track record in establishing robust training programs, mentoring personnel, and driving compliance through detailed self-inspection processes. Leverages historical data analysis to identify trends and establish strategic goals that enhance mission readiness.

TOP SKILLS

Personnel leadershipTraining program managementLogistics operationsEmployee trainingQuality assurance
Business Technical Support SpecialistAccount ManagerSales & Acquisition SpecialistAssistant Store ManagerSenior Case Management RepresentativeCustomer Retention Manager
T-Mobile for BusinessAtlantic AmericanAutoNationOfficeMaxAnthemVerizon
Colorado Technical University
Powder Springs, GA

Results-driven Account Management and Customer Success professional with over 10 years of experience enhancing client relationships and driving retention in telecommunications, insurance, retail, and technology sectors. Expertise includes consultative selling, Salesforce CRM, cross-functional collaboration, and process improvement. Committed to delivering value through exceptional customer experiences and fostering sustainable business growth.

TOP SKILLS

Account management: account management, enterprise account management, portfolio management, contract renewals, customer retentionCustomer success & client relations: customer success, customer onboarding, customer advocacy, client relationship management, stakeholder management, executive communication, consultative sellingBusiness operations: process improvement, business reviews, escalation management, cross-functional collaboration, strategic problem solving, training & developmentTechnical & industry expertise: enterprise customer support, technical troubleshooting, claims resolution, hipaa complianceCrm & analytics: salesforce crm, microsoft excel, microsoft office suite, google workspace, data analysis, ai tool proficiency
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