Hire Top Technical Support Manager

Tammy Rodawald

Dynamic leader with extensive experience in manufacturing support. Skilled in problem-solving and informed decision-making, achieved significant reductions in cycle times and improved customer relations, fostering a culture of excellence and collaboration.

Ashish Phogat

Seasoned Technical Project Manager with 15 years of experience overseeing embedded system projects in automotive infotainment, cluster, and industrial automation. Proficient in managing projects from inception to completion utilizing Agile principles. Skilled in leading cross-functional teams to deliver intricate software solutions that align with business objectives. Proven track record of implementing Scrum practices to drive productivity and promote continuous improvements.

Angel Alvarado

Professional technical consultant with proven track record of delivering impactful solutions and optimizing technical processes. Known for collaborative approach and achieving project goals, ensuring adaptability and reliability in dynamic environments. Expertise in technical analysis and project management, with focus on fostering teamwork and driving results.

Scott Sundblade

A customer-success-focused, operationally and technically acute leader with nearly 20 years experience delivering impactful results through an unwavering commitment to customer excellence. Proven ability to increase customer satisfaction and retention through strategic problem-solving, technical expertise and cross team collaboration. Strong leader with an extensive technical background in cloud computing and skilled in leading teams, developing processes, and leveraging data to drive improvements.

Henry Mah

Versatile Senior Manager specializing in Identity and Access Management and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Derek Clark

Possess almost 20 years of experience with Defense Research & Development Canada. All previous employers required holding a high level security clearance and involved work with countries such as Australia, Canada, New Zealand, the United Kingdom, and the United States as well as projects and work with NATO, specifically CMRE. Currently authorized to work in the United States and residing in North Carolina. Commended performance in such areas as: computer systems network and management, modular and object-oriented programming, and analysis, design and implementation of defense science systems. Proven leadership and management of multi-disciplinary and technical support teams. Successfully participated in both national and international defense science trials- one such project lead to being named an inventor on a patent and another contributing to proving how much of the Arctic Canada owns through the United Nations Convention on Law of the Sea (UNCLOS).

Amitava Basu

Results-driven Technical Program Manager with over 20 years of experience managing large, multi-team technical programs. Drives execution planning, milestone tracking, and delivery while collaborating with engineering leadership to shape platform strategies in cloud architecture, AI/ML integration, and automation. Expertise in system design, cloud migrations, and AI-powered automation enhances efficiency and scalability.

Branden Mortensen

Results-driven Technical Support Engineer with 15+ years of experience in enterprise systems administration, troubleshooting, and customer success. Proven ability to resolve complex technical issues, improve system performance, and deliver high-quality support to global clients. Skilled at working cross-functionally with engineering teams to identify product defects, implement fixes, and create knowledge base documentation that drives efficiency. Recognized for excellent communication, ownership of problems, and dedication to delivering world-class service.