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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Lead Network Technical Project/Program Manager
AT&T
DeVry University
Allen

Experienced project and program leader in network and technology environments. Skilled in executive communication, status reporting, change control, and issue resolution; consistently aligns teams on scope, milestones, dependencies, and priorities to keep delivery on track.

TOP SKILLS

Project schedulingScope managementNetwork infrastructureCross-functional coordinationCross-functional collaboration
Technical Account ManagerLead Technical Account ManagerSales EngineerHelpDesk Technician Level IILead Scanner TechnicianLead Sales Consultant - ComputersInfantry/Team Leader/Squad Leader
Eclipse NetworksMusa Technology PartnersOnepath Systems, LLCHelpDesk Technician Level IIAnalogic CorporationBest BuyU.S. Army
Northeastern University
Sandy Springs, GA

Enthusiastic Technical Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive technical expertise as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

TOP SKILLS

Enterprise ai deploymentsM365 & google workspace administration and architectureCyber security architecture and administrationPhysical & virtual network architecture and administrationCloud infrastructure architecture
Staff Technical Project ManagerProduct Owner / Senior Programming TCS ConsultantSenior Programming EngineerProgramming EngineerSenior Programmer AnalystPetty Officer Second Class, Data Systems Technician
GE HealthcareConsultantFIS GlobalConnectureMetavanteUnited States Navy
University of Phoenix
Ixonia, WI

Technical Program Manager with 20+ years of experience stabilizing complex platforms and scaling delivery across distributed teams in high-risk environments. Leads cross-functional programs across engineering, product, and data systems, building execution frameworks that reduce risk and drive predictable delivery at scale.

TOP SKILLS

Technical program managementProduct ownershipAgile methodologiesRelease governanceProgram risk management
Sr. Support and Program ManagerProduct Marketing Manager
Broadlume, Inc.RollMaster Software
University of Georgia
Brentwood, TN

A dynamic leader with proven project management and digital marketing expertise in the B2B SaaS environment. Excels in driving cross-functional team collaboration, enhancing brand positioning, and spearheading successful product launches. Known for innovative process improvement and stakeholder engagement, significantly boosting project delivery and market presence.

TOP SKILLS

Project managementStakeholder engagementTeam leadershipProcess improvementGo-to-market plans
Technical Support AdvisorClaims AdministratorHouse Manager/Caregiver
Transcom WorldwideState FarmMayberry Gardens Assisted Living
L.G Pinkston High School
Euless, TX

Achieved a customer retention rate 45% above the company average through effective communication and support. Garnered 99% positive feedback in customer surveys, reflecting commitment to service excellence. Authorized to work in the US for any employer.

TOP SKILLS

Administered windows operating systems to ensure optimal performance and security.Assisted customers with inquiries and issues to enhance satisfaction. provided support in resolving product-related concerns. collaborated with team members to improve service delivery.Demonstrated resilience and efficiency in high-pressure environments.Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration.Directed team initiatives to foster collaboration and drive project success.
Sales Support Manager
Integrated Supply Network Inc.
Plant City Senior High
Plant City, FL

Dynamic Sales Support Manager at Integrated Supply Network Inc. with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in cross-functional communication and team leadership, successfully implemented CRM tools and streamlined processes, resulting in improved order processing times and a significant boost in sales performance. Professional with comprehensive experience in sales support and team collaboration, ensuring seamless operations and client satisfaction. Strong focus on driving results, leveraging skills in CRM software, data analysis, and customer service. Reliable team player, adaptable to changing needs, and consistently focused on achieving organizational goals.

TOP SKILLS

Sales presentationsTechnical troubleshootingSales processesSupplier relationsCross-functional communication
Software Architect Technical Lead /Technical Program ManagerProduct Owner - Vehicle Control ServicesProduct Owner - Data Ontology and IO Device Data StandardizationSoftware Architect - SOA and ProcessProject ManagerIT AnalystProject EngineerSoftware Engineer
Aptiv AutomotiveFord Motor CompanyCognizantTata Consultancy ServicesWipro TechnologiesAgile Software Enterprise
Jawaharlal Nehru Technological University
Northville, MI

Dynamic software architect and project manager with over 20 years of experience in the embedded software industry, specializing in automotive and consumer electronics. Expert in Automotive SOA redefining SDV Platform Software Portfolio and driving strategic initiatives. Expertise encompasses the entire lifecycle of Software Defined Vehicle Architecture, from conceptualization to production, with a strong focus on Agile methodologies for project and change management. Recognized for a multi-perspective approach to problem-solving, leveraging robust programming skills in C, C++, and various real-time operating systems to deliver mission-critical applications. Committed to continuous improvement and team collaboration, consistently driving innovative solutions while optimizing processes to enhance productivity in fast-paced environments.

TOP SKILLS

Strategic planningProgram managementRisk managementService-oriented architectureMicroservices architecture
Principal, Technical Product ManagerTechnical Product ManagerSoftware Engineer IIISoftware Engineer III, Developer & Senior BusinessSoftware DeveloperIT & Sofware Development LeaderSoftware Developer
CotalityTata Consulting ServicesTata Consultancy ServicesCoreLogicFinancial Processing SystemsUniversidad Latina De AmericaCinepolis
Instituto Tecnológico De Morelia
Austin

Principal Technical Product Manager with deep expertise in software architecture, system design, and full-stack development. Proven ability to lead cross-functional team in delivering scalable, high-impact technology solutions. Adept at translating complex business needs into clear technical strategies and product roadmaps. Known for driving alignment across engineering, design and stakeholders to improve delivery speed and maximize value. Strong communicator and collaborative leader, continuously seeking better tools and methodologies to improve product outcomes.

TOP SKILLS

Product strategyTechnical leadershipRoadmap planningCross-functional collaborationRequirement analysis
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