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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Value Cycle Consultant/Product Consultant/Technical Account ManagerGovernment Technical Account Manager
FRISS, IncArgent Software, Inc
Southern New Hampshire UniversityAmerican Public University System
Heidelberg, MS

Motivated and experienced sales/support engineer with a distinguished 15-year career encompassing IT support, sales, CSM, TAM, training, and leadership roles. Recognized for increasing customer relations, forging enduring partnerships, orchestrating successful product implementations, optimizing operational efficiency, and delivering vital technical support.

TOP SKILLS

Employee managementRequirements gatheringAssessmentsTimeline developmentContinuous improvement
U-verse Technical Support Rep II (Team Lead)U-verse Tier 2 Technical Support Representative (Team Lead)
AT&TPinnacle Technical Resources (AT&T)
Buffalo State UniversityState University of New York at Buffalo State CollegeAT&T Quality ManagementAT&T Facilitated Training
Mesquite, TX

Dedicated professional with over 8 years of combined experience as a customer service representative / supervisor in various Customer Care environments. Seeking an opportunity to leverage educational background, product knowledge and problem solving abilities into a management role.

TOP SKILLS

Excellent customer serviceStaff training & developmentStrong verbal/written communications skillsCollaboration and teamworkProject management
Technical Support EngineerTechnical Support Specialist (Tier 2)DDC Service TechnicianDemand Planning CoordinatorCommercial HVAC Service TechnicianHVAC Service TechnicianElectrical & Plumbing Pro
Navien Inc.Rinnai AmericaThermal TrolControlled Conditions CorporationSouthern States Tidewater PetroleumLowe’s Home Improvement
ECPI UniversityPaul D. Camp Community College
Chesapeake, VA

Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and providing clear, actionable solutions.

TOP SKILLS

Hvac systems support & service leadershipConsultative & solution-based salesWarranty processing & claims managementTeam supervision & trainingClient relationship management
Technical Product ManagerTechnical Product Mgr/Senior Process AnalystSenior Business Systems AnalystSenior Scrum Master / Business System Analyst
Delta Dental Ins.Lockheed Martin
Charisma University (GAQM Online)
Chandler, AZ

Experienced Technical Product Manager with extensive expertise in developing strategic product strategies, roadmaps, and user testing. Proficient in aligning product initiatives with business outcomes and leveraging cutting-edge technologies such as AI, Blockchain, Cloud-based Applications, and RPA. Proven track record in managing cross-functional teams and delivering high-quality product features. Skilled in product analytics to drive data-informed decisions and optimize performance. Fluent in English, Spanish, and Portuguese.

TOP SKILLS

Artificial intelligenceRobotic process automationProduct managementOn premise and saas deploymentsProcess enhancement
Customer Support/Account ManagerClient Support ManagerCustomer Support Manager/Broker/Sales
Kettle CuisineThe Whitening HouseShip Any Car
St. Pauls College
Edgewater, NJ

Dynamic and results-driven account management professional with over 15 years of experience in client relations, dedicated to building lasting partnerships that drive business success. Skilled in addressing client needs and resolving issues swiftly, I leverage strong communication and problem-solving abilities to enhance customer satisfaction. I am eager to contribute my proven track record of improving client engagement and revenue generation to a forward-thinking organization that values relationship building.

TOP SKILLS

Proficient in crm software and microsoft 365 suiteSalesforce administration, implementation, and developmentExceptional verbal and written communication skillsStrong time management and organizational abilitiesProven problem-solving skills with a customer-centric approach
Manager, Sales and Customer SupportClient Service Representative
Law OfficesLAW OFFICE OF JHON EVENGER
BLACK LAW COLLEGEPORTER HIGH SCHOOL
Brownsville, TX

Dynamic sales and customer support manager with a proven track record at Law Offices, excelling in client relationship building and confidentiality management. Adept at problem-solving and coaching teams, I enhance service delivery and efficiency, ensuring exceptional client experiences while driving strategic initiatives. Committed to fostering collaboration and achieving shared goals.

TOP SKILLS

Coaching and mentoringSales strategy developmentTeamworkTeamwork and collaborationCustomer service
Technical Support EngineerLogistics Team LeaderTraffic ControllerAssistant General Manager
Linde Plc.Linde PlcRyder Truck RentalAll Season Rental
Newfane Central
Lyndonville, NY

Experienced Technical Support Engineer with strengths in troubleshooting, application support, and process improvement. Built compliance tools, automated workflows, and streamlined document control to improve accuracy, training, and operational support.

TOP SKILLS

Technical assistanceTechnical diagnosticsHardware configurationSystem troubleshootingCustomer support
Manager, Sales and Customer SupportApparel Lead/Customer Service RepresentativeCounter Staff/Customer Service/Cashier Team Lead
4th And GoalDicks Sporing GoodsDairy Queen Orange Julius
Magnificat High SchoolCuyahoga Community College
Cleveland

Motivated and enthusiastic product and customer service manager with over 20 years of customer service experience. Has positive energy and is eager to learn new information and help people. Hardworking and dedicated to getting tasks done. Ready for a new chapter and new challenges.

TOP SKILLS

Sales strategySales forecastingCustomer relationship managementPerformance managementProcess improvement
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