Hire Top Technical Support Manager

Sujay Kumar C S

Principal Technical Support Specialist leading P1/P2 incident response, ITSM workflows, and Avaya cloud migrations that keep voice services stable and SLA-aligned. Coordinates network engineers, cloud architects, and client stakeholders to restore connectivity quickly, translate requirements into delivery milestones, and reduce operational risk across hybrid telephony environments. Strengthens platform uptime through structured change control, root-cause follow-up, and service improvement actions.

Devalkumar Khadsaliya

Results-driven IT Services Leader with over 13 years of experience in operations management and service delivery. Skilled in team leadership and process improvement, enhancing quality and efficiency. Expertise in managing client relationships and executing process transitions while overseeing complex IT projects from conception to deployment, ensuring alignment with business objectives.

AMAR KULKARNI

Result-driven IT manager with 25 years of experience in the service sector, specializing in Managed Services, end-user support, and production IT. Proven ability to implement process improvement, standardize procedures, and manage cross-functional teams to meet business objectives. Adept at leveraging data analytics, automation, and ITIL best practices to enhance efficiency and customer satisfaction

Bradley Carlson

Expert in technical project and program management, delivering IT infrastructure solutions with a focus on operational efficiency and customer satisfaction. Skilled in leading global teams, managing multimillion-dollar budgets, and ensuring projects are completed on time and under budget.

NITISH KUMAR

Strategic Account Management Leader experienced in managing global enterprise customers and executive stakeholders within SaaS and supply chain technology environments. Delivered multi-million-dollar ARR portfolio ownership through effective governance frameworks, driving adoption, and managing high-impact escalations while fostering collaboration across Product, Engineering, Services, Support, and Sales teams for optimal customer outcomes. Led and mentored global TAM teams, enhancing client relationships and ensuring tailored technical solutions to meet evolving project demands.

Dawn M. Wilburn

Bachelor's Degree in Accounting with experience in data entry, document review, and high-volume administrative processing. Detail-oriented with strong Excel proficiency and a proven ability to maintain accurate, confidential records across administrative, insurance, and technical support environments.

Orville Lynch

A strategic professional with expertise in motivational mastery, change management, risk assessment, and decision-making autonomy. Demonstrates a strong ability to drive organisational transformation and manage complex challenges effectively. Committed to leveraging skills to achieve impactful results and contribute to long-term success.

Michel Charbonneau

Results-oriented manager with over six years of experience in sales and customer support. Skilled in problem-solving and adaptability, successfully enhancing customer engagement metrics and operational processes. Committed to fostering strong client relationships to drive sustained business growth.