Hire Top Technical Support Manager

Fausto Lozada

Accomplished Manager with expertise in leading teams within mission-critical support settings. Skilled in managing incident escalations and optimizing operational processes, resulting in significant reductions in resolution times and consistently high customer satisfaction. Engages effectively with stakeholders to ensure seamless operations and drive continuous service enhancements.

Bobby J. Sanders

Technical operations professional with comprehensive experience in optimizing systems and processes. Proven track record in enhancing operational efficiency, driving project success, and fostering team collaboration. Adept at managing cross-functional teams, solving complex technical issues, and adapting to dynamic environments. Strong leadership, strategic planning, and communication skills valued by employers.

Kash Mittal

Strategic operations executive with extensive leadership experience in global consumer electronics manufacturing, new product introduction (NPI), design for manufacturing (DFM), and operations excellence. Proven track record of building and scaling high-performing cross-functional teams, leading organizational transformation, and driving measurable business outcomes through innovation, operational rigor, and cross-disciplinary collaboration. Adept at fostering strong stakeholder relationships, delivering complex programs, and balancing growth with cost optimization in dynamic, high-pressure environments.

Amy Bennett

Results-oriented achiever with 15 years of successful experience in Customer Service and Business Operations. Exhibits high ethics, hard work, dedication, competence and confidence, under scored by a personal commitment to outstanding professional performance. Diverse self-starter able to interpret tasks and provide solutions in a timely manner. Eager and able to learn, meet new challenges, and assimilate new concepts and ideas quickly. Core Strengths Customer service expert Strong interpersonal skills Telecommunication skills Professional and mature Creative problem solver Results-oriented Active listening skills Time Management

Scott Gammill

Dynamic Technical Project Manager with extensive experience at Verizon, adept at leading cross-functional teams and managing up to 50 projects simultaneously. Proven expertise in Agile methodologies and program budgeting, enhancing project delivery efficiency. Strong stakeholder management skills complemented by a solid foundation in telecommunications project management.

Robert Young

Experienced leader with strong background in guiding technical teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with parts and service groups. Known for collaborative approach and commitment to excellence.

Bonnie Wilson

Talented leader with analytical approach to business planning and day-to-day activities. Strong problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Troy Roemer

Dynamic Technical Support Specialist with extensive experience at Buckeye Broadband, excelling in troubleshooting and customer service. Proven ability to enhance user satisfaction through effective problem-solving and team collaboration. Skilled in technical diagnostics and adept at managing communication, ensuring swift resolutions and fostering positive client relationships.