Hire Top Technical Support Manager

Todd Peterson

Dynamic Digital Support Manager with extensive experience, excelling in team leadership and technical support. Proven track record in enhancing customer satisfaction and streamlining operations through effective training and policy development. Adept at managing global service desk teams while ensuring compliance and data security.

ERIC MECCIA

Dynamic, award-winning professional with a proven track record of effectively managing customer relationships and driving increased customer retention rates to boost company profitability. Strong sales and management skills, eager to contribute to a dynamic team and play a key role in driving business growth, and currently seeking new opportunities in Sales or Management roles to continue excelling and increasing profit margins for the company.

Barry Beach

Dynamic IT professional with a proven track record at Scholastic, Inc., excelling in technical troubleshooting and remote support. Adept at enhancing user experience through responsive web design and proficient in HTML, PHP, CSS, and JavaScript. Recognized for resolving complex issues swiftly, ensuring high customer satisfaction and seamless operations.

Matthew Lewandowski

Dynamic Technical Support Engineer with a proven track record at Costco Wholesale, excelling in problem-solving and customer relationship management. Expert in hardware upgrades and application installations, I effectively resolved issues, enhancing user satisfaction and operational efficiency. My collaborative approach fosters teamwork, ensuring seamless technical support and innovative solutions.

Minh Tran

Resourceful Application Support Technician known for high productivity and efficiency in task completion. Specialize in troubleshooting, software application support, and system administration. Excel in communication, problem-solving, and teamwork to ensure smooth operations and user satisfaction. Committed to continuous learning and improvement in fast-paced environments.

Samuel Belizaire

Passionate Technical Support Specialist with leadership experience in management. Carries an extremely high standard for internal and external customer service. Observant of surroundings and can accurately assess resolutions needed. Detail-oriented, organized, and meticulous employee. Enthusiastic team player ready to contribute to company success.

Joseph Ford

Detail-oriented Technical Support Lead providing Unix/Linux infrastructure environments support for Next Generation, Legacy and Cloud applications within their respected environments. Supporting Business Clients, DevOps teams and TechOps. Strong understanding of LINUX OS platform environment. Provide in depth monitoring and troubleshooting for virtual servers with the ability to identify and rectify issues. Versed in developing standardized escalation and incident response procedures designed to streamline processes and address critical issues in a timely manner. Strong understanding of Environment Provisioning and Packaging utilizing BitBucket and Ansible. Understanding familiarity of Bamboo and GitHub investigating issues. Experience with various 3rd party tools, AppDynamics, SPLUNK, BMC Enterprise ControlM. AWS Console, Apache and Tomcat platforms.

Sajan Mathew

Dynamic technical leader with expertise in project management, network design, and mentoring. Proven ability to drive high productivity and enhance code quality across cross-functional teams.