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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Technical Project ManagerArchitectData Center Engineer & HPC System AdministratorHPC System AdministratorSystem Administrator (Solaris)Project Engineer
Tata Consultancy Services LimitedWipro Technologies LtdCITI Technology Services Limited
Middlesex University
Lakeville, MN

Technical Project Manager with a robust history at Tata Consultancy Services Limited, showcasing expertise in cloud computing and vendor management. Spearheaded major migrations and upgrades, demonstrating exceptional project management and strategic planning skills. Proven track record in enhancing system efficiency and delivering complex IT infrastructure projects with agility and precision.

TOP SKILLS

It / infra operationsService deliveryLinux engineerVendor managementWindows systems
Technical Writer/Project ManagerSr. IT Project Mgr / Prog Mgr. – Finance StrategySr. IT Project Manager – InfrastructureTechnical Project ManagerTest Manager/CoordinatorProject ManagerIT Proj. Mgr / Tech. Prog. MgrClient Delivery Manager/Program ManagerBusiness/Process AnalystBusiness/Process AnalystManager Policy and ProcedureSenior Project ManagerQuality Assurance Project ManagerSenior Project ManagerSenior Marketing Research Analyst, Competitive IntelligenceResearch Manager
Bank of AmericaKemperCaesars DigitalVSO, LLCWells FargoEl Paso CountyGE Johnson ConstructionXceedGroupTROWE PriceDenver Public SchoolsGraven Austin DrakeJones International UniversityVerizon BusinessIBM Global ServicesAnthem BCBSCollege for Financial Planning
University of Colorado
Denver, CO

Customer-centric strategic planning for all account/project types and deliverables, including budget management, QA, and reporting. Highly analytical strategist able to comprehensively understand issues, diagnose problems, perform quality assurance, and streamline complex work processes across multiple projects and programs. Solution-oriented problem solver with strong technical skills, learning and development focus. 23+ year success record in all aspects of client delivery. Team focused leader with track record of enabling teams to complete more deliverables with limited time or resources.

TOP SKILLS

Software development lifecycle (sdlc)Process implementation/improvementStrategic planningProcedure developmentProgram management (jira, smartsheet, confluence, clickup)
IT Technical Support Specialist
Cloudplus Service (D&H Distributing)
TechSkillsTampa Technical Institute
Ruskin, FL

Adept I.T. Professional from Cloudplus Service (D&H Distributing), renowned for leveraging exceptional problem-solving and communication skills. Demonstrated history of exceptional problem-solving skills and a proven track record in adapting to new technologies and delivering outstanding customer service. Tech-savvy with over 15 years of hands-on experience with Microsoft technology and services. I'm a hardworking and passionate person eager to continue growing to aid in bringing forth and maintaining excellent customer experience. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new software, technology, and environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.

TOP SKILLS

Excellent communicationAttention to detailCustomer serviceMaintenance & repairProblem resolution
Technical Support Specialist IIFull-time ParentingTechnical Support Engineer IISenior Support EngineerCustomer Operations ConsultantFunctional Area LeadSenior Software EngineerSoftware Engineer Intern
ARDx Informatics, AbbottCareer BreakCustomer Engagement, RittalDelivery Services, Nokia Networks Inc.Customer Network Resolution Center, Motorola Solutions Inc.Customer Support Group, Motorola Inc.BTS Software Development Group, Motorola Inc.
University of Illinois at Chicago
Elk Grove, Usa

Results-driven Customer Support Specialist with 21+ years of diverse experience in analyzing and troubleshooting complex issues, dedicated to minimizing the impact of system-level challenges through proactive customer engagement and collaboration with internal and external teams. Proven expertise in L2/L3 support, combined with a strong background in software development, facilitates effective resolution of technical problems while enhancing overall user satisfaction. Committed to leveraging extensive technical knowledge and interpersonal skills to drive continuous improvement for holistic support delivery.

TOP SKILLS

Analytical skillsFault isolationRoot cause analysisComplaint handlingIncident management
Sr District Support Manager
First National Bank Texas
Vilseck American High School
Houston

Resourceful District Support Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational excellence. Excel in communication, problem-solving, and adaptability, ensuring seamless district operations and support.

TOP SKILLS

Operational compliancePerformance monitoringData analysisQuality improvementBranch operations management
Support Services ManagerCorrectional OfficerCorrectional Food Service WorkerManagerCombat Cook
Ohio Veterans Home SanduskyLorain Correctional InstituteLorain Skate WorldUnited States Marine Corps
Food Protection ManagerUnited States Marine Corps.Avon Lake High SchoolUniversity of Akron
Lorain

Dynamic Support Services Manager at Ohio Veterans Home Sandusky, skilled in conflict resolution and regulatory compliance. Successfully developed policies that enhanced operational efficiency and improved staff performance through targeted training. Proven ability to manage diverse teams while ensuring exceptional customer service and maintaining high standards of quality assurance.

TOP SKILLS

Dining area cleaning supervisionCare coordination supportProduction reporting, preventive maintenancePayment acceptanceVendor relationships
Technical Program ManagerEngineering Technical CoordinatorSenior Lead EngineerDesign-EngineerDesign Engineer
Siemens MobilityAlstom ltd (Cyient Ltd)Boeing Aerospace(Axis Inc.)Bombardier Aerospace(Tech Mahindra Ltd.)Pitti Laminations (S.V.D Technologies)
Malnad College of Engineering-VT University
Sacramento, CA

Seasoned Technical Program Manager with 16 years of experience spanning aerospace, rolling stock, and power generation sectors. Directed projects totaling $10 billion, realizing $5 million in savings through effective oversight and teamwork. Proficient in risk management and data analysis, facilitating successful product launches and boosting sales efficiency.

TOP SKILLS

Technical project oversightRisk analysis and managementEngagement with customersAgile and waterfall frameworksCross-departmental collaboration
Senior Technical Support Engineer, Team LeadSystem Engineer IIComputer Service Technician I
Rapid7QuadraMed Corp.Pomona Unified School District
Westwood College
San Bernardino, CA

I am an experienced professional seeking a challenging position in information technology. I am proficient in computer networking, software, hardware, security, and analytics, and am committed to delivering exceptional customer service in a fast-paced, customer-oriented work environment. I demonstrate leadership and strong organizational abilities and am recognized for my responsibility, dedication, flexibility, and quick learning. I possess a strong work ethic, punctuality, and consistently complete tasks. I excel both as a team player and when working independently, thriving in a fast-paced environment by effectively multitasking and adapting quickly. I am a motivated professional well-versed in building productive relationships, resolving complex issues, and winning customer loyalty. With over 15 years of experience, I have maintained customer satisfaction and contributed to company success.

TOP SKILLS

Remote access technologiesIncident responseCloud infrastructure (aws, azure) and securityLinux/unix operating systems (centos, rhel, ubuntu, aix, solaris)Customer support and escalations
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