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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Photolithography Technical Support EngineerElectronics Technician (US Navy - Submarines)
Nikon Precision IncUS Navy
Slippery Rock University of Pennsylvania
Latham, NY

Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for exceptional troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills. Experienced with troubleshooting complex technical issues to ensure seamless operations. Utilizes strong analytical abilities to diagnose and resolve system problems effectively. Knowledge of customer service principles to provide exceptional user support and maintain high satisfaction levels. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

TOP SKILLS

Technical supportTechnical troubleshootingProblem-solvingApplication supportSystem troubleshooting
Technical Services ManagerOklahoma District Manager/ Plunger LiftSr. Production TechnicianSr. Production Technician / Well workSr. Production Technician / OptimizationLease OperatorLease Operator
Well Master CorporationSuperior Energy ServicesTEP BarnettChesapeake EnergySamson Lonestar
Carthage High SchoolEcho Meter Seminar in Plunger OptimizationEchometer Pumping UnitsGas Lift designs / Plunger Lift W/gas lift assistance
Arlington, TX

Enthusiastic professional with 35 years experience in production & service areas of Oil & Gas industry. Extremely knowledgeable in optimization of plunger lift, gas assisted plunger lift, and gas lift applications. Striving to provide excellent service to customers while managing company personnel and goals.

TOP SKILLS

Brand awareness developmentPlunger optimizationMs office proficiencyGas liftEcho meter
Customer Support ManagerCustomer Support ManagerOutbound Claims SupervisorOperations ManagerCombat Systems/SAR
The CE ShopUpserve2-10 Home Buyers WarrantyComcast Denver, COUS Navy
Azusa Pacific
Thornton, CO

Experienced Customer Service Leader bringing 18+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

TOP SKILLS

Customer relationsEscalation handlingResource planningDatabase administrationCustomer satisfaction evaluation
Wireless Technical Support/Customer Care RepresentativeCustomer AdvocateFinancial Service/Customer Service Specialist
Verizon Wireless
Eastern Washington Univerwsity
Phoenix, AZ

Detail-oriented Customer Service/Technical Support Representative with more than 20 years experience in customer service, financial service and technical support. Troubleshoots technical issues with wireless customers with empathy and patience. Team player who is flexible, reliable and adaptable to dynamic environment.

TOP SKILLS

Collaborative team playerUser support and troubleshootingResolving problems and incidentsCustomer support needs assessmentUser experience
Technical Claim ManagerClaims SupervisorHome Office Claims ExaminerSenior Claims SpecialistClaims AdjusterSales RepresentativeSales Representative
RLI Insurance CompanyUtica First Insurance CompanyUtica National Insurance GroupPrudential InsuranceCombined Life Insurance
Mohawk Valley Community College
Whitesboro

Organized and detail-oriented Claims Examiner with 35 years of experience handling complex liability claims. Thorough understanding of coverage interpretation and litigation. Dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.

TOP SKILLS

Insurance coverage analysis and positioningLitigation managementEffective negotiatorHighly motivatedMulti-tasker
Engineer Technical ManagerMaintenance Night SupervisorMaintenance ManagerMaintenance MechanicMaintenance TechnicianPipefitter and Welder ApprenticeMechanical technician
OcadoDeWafelbakkersBatter Up FoodsNisshinbo AutomotiveKellogg CompanyMechanical Service and Systems, UtahUnited States Navy USS Enterprise CVN
Davis Applied Technology CollegeDATC Kaysville, UTSnow College
Mcdonough, GA

Consummate Maintenance Supervisor proven at enhancing hardware and personnel through careful training and curation. Skillful at maximizing operational transparency to expose and eliminate bottlenecks in asset and employee utilization. Fearless designer of complete technical roadmaps covering every stage of operations. Abides through full product lifecycle, including procurement, asset management and disposal.

TOP SKILLS

Complex problem-solvingTechnical manualsManagerial skillsMechanical engineeringManufacturing engineering
Lead Technical Program ManagerService DirectorHead of Quality and PMOOperations ManagerOperations SupervisorOperations Supervisor
MastercardBosch Service SolutionsConvergys CorporationETelecare Global SolutionsTeletech Holdings
University Of The Philippines
St Louis, MO

I am a passionate and driven technology leader with a penchant for advocating customer-centricity in all the projects that I lead. I am a high-energy professional that loves to take on new challenges and has a proven track record of leading transformative initiatives where I am able to fully-utilize my skills to help organizations optimize business and operational processes to help meet their strategic objectives and goals.

TOP SKILLS

Lean/six sigmaScaled agile frameworkPerformance/kpi managementCustomer experienceProject management
Information Technical SupportSubstitute TeacherPolicy AnalystResearch AssistantResearch Assistant
Zones NfrastructureCapital Region BocesNew York State SenateNew York State EducationNew York State Comptroller Office
Rockefeller College, SUNY at AlbanyUniversity at BuffaloAlbany Coding, Schenectady College
Albany, NY

A highly skilled Research Analyst with background courses in accounting and finance. Attention to detail and the ability to work independently with little supervision.

TOP SKILLS

ResearchProject managementOrganizedComputer skillsAnalytical
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