Hire Top Technical Support Manager

Karen Nelson

Proven team player at Hope Community Resources, adept in compassionate caregiving and behavioral management. Excelled in enhancing resident quality of life and ensuring safety through effective crisis intervention. Fostered strong community ties and achieved significant improvements in client support and documentation accuracy. Skilled in medication administration and fostering disability awareness.

Mike Mitchell

Experienced Enterprise Sales Executive with 19+ years of proven success. Extensive experience as both an individual contributer and Manager. Proven track record of developing new business, exceeding sales objectives, coaching and mentoring. Success in both pre-revenue start-ups and large enterprise organizations.

TOM DIENER

Process Improvement and Project Management Expert with over 17+ years of experience in IT supporting multiple industries and a Technical Leader with over 15 years of experience managing projects, products, and programs in a technical environment, who has extensive experience deploying, evaluating, and improving technology platforms, hardware, and software such as web, application, mobile, cloud, SaaS, PaaS, ERP, CRM, IoT, RFID, Analytics+BA, and several other types. Dedicated practitioner who has gained several certifications including Scrum Master Certification, Agile Certification, Certified Agile Coach (CAC), PMP Certification, and Lean Six Sigma Green Belt, and Black Belt.

Alexander Hollins

Hands-on support professional with broad experience across hardware, software, mobile devices, and customer-facing technical service. Combines troubleshooting, issue escalation, regulatory compliance, and clear communication to support clients, onboard teammates, and keep operations running smoothly.

Zaniyia Mitchell

Dedicated and dependable professional with experience working in fast paced environments requiring communication, problem solving, attention to detail and adaptability. Strong written and verbal communication skills suited for remote chat, email, and phone-based customer support roles. Skilled at handling multiple responsibilities, learning new systems quickly , and maintaining professionalism under pressure. Seeking a customer service opportunity.

Krishna Kumar Jayakumar

Dedicated and results-driven Technical Program Manager with a proven track record of successfully leading and delivering complex technical projects with over 20 years of multifaceted expertise in all SDLC lifecycle phases of diverse software applications across various technologies. Demonstrated success as a Scrum Master, Project Manager, and Program Manager for over 11 years, leading application delivery teams to ensure the seamless implementation of software applications from gathering and requirements gathering through to implementation and support to clients. Adept at strategizing and implementing third-party applications, with a track record of successful integrations for clients, including SAP SuccessFactors, Moodle, Planisware, and more, spanning over 6 years.

STACY ESTY

Dynamic professional with extensive experience in system support, dedicated to delivering impactful results through effective troubleshooting, network management, and software maintenance. Proven ability to foster team collaboration while adapting to evolving requirements in fast-paced environments, ensuring seamless operations and enhanced productivity. Recognized for reliability, strong problem-solving skills, and exceptional communication. Drives success by leveraging technical expertise and a proactive approach to challenges. Committed to continuous improvement and innovation, consistently striving to exceed expectations and contribute to organizational goals.

MILTON JR. HUGHES

Expertise in training development and operational management, driving employee performance and customer satisfaction. Strong background in collaborating with leadership to identify training needs and implementing effective solutions. Passionate about utilizing diverse experiences to enhance organizational effectiveness.