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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Technical Project ManagerDB2 Data Architect/Developer LeadTechnical Team LeadTechnical Project ManagerDevelopment Team LeadDevelopment Team LeadDevelopment Team Lead (VP)Development LeadSenior Programmer
Horizon BCBSCelgeneViewpointJPMCViewpointeMerrill Lynch
Acharya Nagarjuna University
Jersey City, NJ

Worked as Technical Project Manager, Technical Lead, Project Manager, and Development Manager in HealthCare, Financial and Banking Industries. Inspiring, Motivating, Leading, and Contributing to Development teams of various sizes, both on-site and offshore. Understanding and experience with high-performance low latency systems and ability to lead professionals to deliver complex Software projects, while maintaining an open and cooperative environment. Goal-oriented technology leader and trusted business partner recognized for leveraging information security, applications, networking, operations, and risk management to drive business growth. Strategic with a consultative approach to identifying requirements and opportunities for organizational transformation. Interprets and communicates complex policies and procedures to others and applies significant tact and diplomacy. Committed to delivering exceptional service, excellence, and application of ITIL and proven approaches that meet customer requirements and achieve process efficiencies.

TOP SKILLS

Technical project planningTeam managementTechnical troubleshootingStakeholder relationsAgile project management
Direct Support ManagerTeam Lead
NeuroRestorative
Trenton High School
Burlington, NJ

Dynamic Direct Support Manager and Team Lead at NeuroRestorative with a proven track record in staff management and crisis prevention. Skilled in CPR/AED, showcasing exceptional teamwork and professionalism. Achieved significant improvements in employee supervision and client training outcomes, ensuring compliance and enhancing operational efficiency.

TOP SKILLS

ReliableTeamworkProfessionalismTime managementStaff scheduling
IT Technical Support SpecialistIT Support EngineerAzure Network EngineerAzure Network EngineerSystem AdministratorDeskside Support TechnicianAsset Manager
Prime Source Technologies - U.S. Census BureauAWS, Amazon Web ServicesLeidos - MicrosoftLockheed Martin - MicrosoftLockheed Martin - USNRCUltra Technologies - USNRCL3 Technologies - USNRC
Computer Learning CenterSuitland High School
Indian Head, MD

Accomplished IT professional with a proven track record at Prime Source Technologies, enhancing system efficiency and user productivity through expert hardware installation and robust remote desktop support. Demonstrates strong leadership in mentoring teams and streamlining IT processes, achieving significant downtime reduction. Skilled in network administration and fostering cross-functional team collaboration, ensuring project alignment and compliance.

TOP SKILLS

Hardware installationRemote desktop supportOperating system supportHelp desk supportNetwork administration
Technical Support ManagerClient Engagement ManagerTechnical Resource SpecialistGeek Squad ManagerHome Sales ManagerCustomer Solutions ManagerOperations ManagerSales SupervisorBusiness Sales SupervisorAssistant ManagerSupervisor of Home Theater and Digital ImagingEntertainment & Electronic Specialist
PowerSchoolWest-SchoolMessengerWest Televox SolutionsBest BuyRexSuper Target
Boulder City High School
Wilmer, AL

Dynamic and results-oriented professional with years of sales experience in retail leadership and a solid foundation as a manager in IT technical support. Proven track record of driving revenue growth, optimizing operational efficiency, and enhancing customer satisfaction. A strategic leader with a keen understanding of both sales and technical support environments, adept at fostering high-performing teams and implementing effective sales strategies. I bring a unique blend of leadership skills honed in diverse settings. Seeking to leverage this wealth of experience to contribute effectively to a dynamic organization focused on achieving excellence in both sales and technical support operations.

TOP SKILLS

Staff trainingEscalation managementCustomer communicationsVendor relationsManaging service level agreements
Sr Technical Project ManagerTechnical Project Management – LeadProduct Owner /Technical Project ManagerSr. Product / Project ManagerSr Project ManagerSr Customer Relationship Manager
Quantela IncTechSpace SolutionsBulBul IncMtuityIMI MobileCapita Business Services
Dublin Business SchoolUniversity of Madras

Driven leader with over 12 years of experience in Engineering Project Management, Release Management, Product Management and UX Design Process Management. Leading a team of Project Managers that handle multiple initiatives that span across the organization. Successfully executed a broad spectrum of roles within Cisco & other organizations with record success leading high visibility and net worth projects. Continuous focus on improving the operational efficiency of Engineering/UX teams. Product development experience in IoT, Smart Cities, Networking, Retail Data Analytics, Digital, Lighting & Telecom Domains.

TOP SKILLS

Strategic planningProblem resolutionStatus meetings / sprint planningProject specificationsSystems analysis
Direct Support ManagerDirect Support ManagerNAOn Site Property ManagerDirect Support ProfessionalParaprofessionalParaprofessional
COF Training ServiceEast Central COOP in EducationsKey ManagementEast Central COOP in EducationUSD 202 Turner School
Bonner Springs High School
Wellsville

Experienced with developing and overseeing individualized care plans. Utilizes strong leadership to enhance team performance and client satisfaction. Track record of effective communication, conflict resolution, and adaptability in dynamic environments. Professional support expert prepared for leadership roles in direct care environments. Known for implementing effective support strategies and improving client well-being. Focused on fostering collaborative team environments and driving results. Reliable, adaptable, and skilled in communication and problem-solving.

TOP SKILLS

Teamwork and collaborationProblem-solvingTime managementMultitaskingReliability
Enterprise Support ManagerManager, Clinical OperationsEnterprise Customer Service Team ManagerSenior Manager, Customer SupportDirector, Residential Sales and OperationsSenior Manager, Sales and Service OperationsSales And Service Associate ManagerSales And Service Representative And Trainer
Amazon Web Services, AWSSyneos HealthNotarize Inc.US InspectCustomInk
University of Virginia
Herndon, VA

Experienced leader within Customer Support, Sales, and Operations, with over 15 years of experience in e-commerce and technology-based organizations. Excellent reputation for building teams and processes while improving customer satisfaction, and driving overall operational improvements. Passionate about designing and implementing training programs that lead to superior customer experiences and team member development. A people focused leader who coaches, motivates, and engages employees to support company goals and values.

TOP SKILLS

Crm platformsSupport ticketing softwareGen aiSix sigma methodologyLeadership development
Senior Technical Program ManagerSecurity Program Manager IITechnical Program Manager IITechnical Program ManagerLead Systems Engineer
Microsoft, Cloud + AIMicrosoft, Experience and DevicesMicrosoft, Azure SecurityPrime 8 Consulting (Microsoft Azure Security)Motorola, Enterprise Mobility Solutions (EMS)
Georgia Institute of TechnologySouth Dakota State UniversityUniversity of MumbaiUniversity of Washington
Seattle, WA

Results driven technical program manager with a strong record of eliminating systemic inefficiencies and launching high-impact programs that save millions and drive multimillion-dollar revenue. Proven ability to scale operations across complex stakeholder networks and deliver customer-centric solutions in fast-paced digital environments and ensuring compliance with internal and third-party standards.

TOP SKILLS

Full life cycle program developmentProduct strategy and executionSecurity development lifecycleThreat and vulnerability managementCloud computing azure with ai
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